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Smart thermostat appear offline from remote location
Hello, I have problems with my Tado Smart Thermostats installed at home. Tado app is showing some devices offline when I'm using remote access outside home network. When I'm at home and connected to the same network as Tado bridge devices are back online. I do not know what is happening and what is the reason. It was…
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Temperature variation between thromostat and room
Hi there My thermostat says 20,4 degrees. 2-3 meters away, I have put a thermometer (different brand) that reads 18,7 degrees. Isn't that an unusual variation? My thermometer is set by the window, so that might affect the temperature a bit. My radiators are also by my windows, but under. I have a similar setup in another…
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Warum schließt das Tado Heizkörperthermostat nicht immer vollständig?
Ich habe meine Heizkörperthermostate DN15 (Fabrikat Heimeier) mit den Tado smarten Heizkörperthermostaten ausgerüstet. Hierfür habe ich jeweils raumweise Zeitschaltkataloge angelegt. Leider schließen die Ventile im Automatikbetrieb nicht immer vollständig, so dass die Heizkörper auch außerhalb der eingestellten Heizzeiten…
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Installing tado to replace Sunvic controller with Glowworm boiler - gone wrong
Hi, We tried to install a tado wireless thermostat today but no luck, and when we tried to put the old controller back the boiler won’t work at all now. Details: -Sunvic select 107xls -Glowworm flexicom 24cx Below how we tried to install tado. We believe the wires were originally as shown on the Sunvic but unfortunately we…
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I cannot go further than 21 degrees on my rooms. What can I do?
Looks like the Tado thermostat controllers stops when they measure that is 25 degrees, that would be ok if that was true, the reality is that in the room is 21 degrees, that might be true next to the radiator not in the rest of the room. So currently I cannot go further of 21 degrees with tado installed. It should be…
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Hot Water Always On
We have a split system, Vaillant Boiler with a HW tank. Our electrician installed a wired smart thermostat for upstairs and downstairs to replace the old system. Under the old system we only paid for hot water when we used it. Every other time of day our energy bill showed 0kwh. Now with the new installation it is showing…
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Thermostat
Tado app indicates batteries need replacing, having replaced with new correct batteries and in correct polarity order and checked terminals were clean thermostat still doesn't show temperature and app still says batteries are needing replacing.help please.
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I changed my broadband supplier, now my thermostat won't connect to the internet.
I changed my broadband supplier, now my thermostat won't connect to the internet. I tried pressing the button bottom right corner for 10 seconds bot no joy.
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PID control?
Hello, I decided to purchase TADO for my home thinking it will be a perfect system to control my heating at home as I was told TADO uses a PID control algorithm. First of all, I'd like to say that my building uses a central heating system, but each apartment can control the heating individually. This is because each…
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Underfloor heating and radiators
Hi, I have a wired thermostat I replaced for my underfloor heating. I have a wireless thermostat for my radiators along with some smart radiator valves. The problem I seem to be having is when the underfloor heating is turned on, radiators are heating up also. The undfloor heating is on a separate actuated valve, and aways…
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Boost heating in app
Any way to adjust this as in time and temperature? Thanks
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replacing a mechanical time switch with tado
Hi, I have just bought the tado wireless starter kit v3 and need a bit of help on the wiring for the boiler switch. At the moment we have an oil fired boiler in an outhouse which is old as the hills (trianco 28/32) and is controlled by a mechanical timer. The timer has l and n in and l and n go out to the heat pump and to…
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Tado devices - which ones for which function?
Hi everyone. I have tado installed finally and it's fully working after 3 long weeks. I am trying to set the system up properly so that I can have all the benefits however I keep reading that the smart radiator valves and wireless temp.sensor serve different purposes. I have a normal.set up home and one big lounge…
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Zieltemperatur des Heizkessels springt sekündlich um
Hallo, ich habe an allen Heizkörpern im Haus Tado Thermostate. Ich habe den Tado Funkempfänger über den eBus mit meiner Wolf CGW-24/140 Zentralheizung verbunden. Der Funkempfänger scheint die Heizung jedoch falsch zu steuern. Wenn keine Wärme abgerufen wird, springt die Solltemperatur des Kessels im Sekundentakt von 20°C…
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Internet Bridge always On?
Hello support team, I just set multiple thermostats and I was wondering: Do I really need to have the internet bridge to plugged in the power socket. Or does it need to be always connected to the router using a cable? There is no wireless connection? 😮 Thanks and regards, Pablo
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Balancing radiators before installing TADO kit
Dear All , Until my recent research I wasn't aware of TRV's, Lock shield and the regular radiator valves. Now that I have this info at hand , am at a stage where in I have queries around balancing out my radiators so I have all radiators getting the right amount of hot water they need and not being deprived of it , thereby…
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Reducing Humidity
The main bedroom in our house in Portugal, suffers from high humidity in the colder months at night, (corner on N side, lower floor and poor wall insulation). Typically 85% at less than 18C. My Tado app tells me to wind up the heat, but it doesn't work and surely warmer air holds more humidity? I have a wall mounted…
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Newly installed Thermostat installed - not shutting off heating
Hello Taco, I am new to this and just installed a new wired thermostat (replaced and old thermostat) connect to you bridge. When testing the off function, it does not turn off even after waiting for 60 minutes.
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Ich habe eine Frage über Geofencing und Kw/h zum m³ bereschnet
Hallo Freunde, ich habe eine Frage zum Betrieb der Heizung mit Geofencing. Meine Frage ist, kann ein Mitglied nur einen Thermostat durch Geofencing steuern. Zum Beispiel: Wenn meine Tochter von der Schule nach Hause kommt, schaltet sich nur der Thermostat im Kinderzimmer ein und die anderen bleiben inaktiv, bis meine Frau…
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Installing Tado has turned out to be a nightmare
First I tried myself following the app, this blew my boiler and had to have a new board fitted EVEN though all the wiring was done fine. An electrician checked it all out and turned out to be low voltage on a main line. He has wired it into a gravity fed system because that's what he thinks is in my house which has…
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Reversed Valves
A friend is looking a options for his home heating including tado but has a radiator with valves on wrong 'ends' i.e. lock shield is on input side. Apparently not causing him any issues. Were he to use tado, for example, would a tado TRV on the output side of a rad be a problem?
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2 boiler system
Is it possible to install 2 thermostats each to their own boiler alm in the same building will the app cope
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Connecting Alpha Eco2 Plus boiler with tado
Hello, I just bought tado starter kit. I want to connect to my Alpha Eco2 Plus boiler (Eco2 Plus instructions and user 04-15.pdf (alpha-innovation.co.uk)) which has a Easy Stat Inst 7 RF Receiver (Easy Stat Inst 7 2000050 (2) (alpha-innovation.co.uk)). Here are some pics of my boiler. My boiler has numbering from 1 to…
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What type of radiator valve is this?
Hi - can anyone tell me what type of radiator valve this is so that I can find the correct adapter for the TADO TRV? When my plumber looked at it a while ago he had no idea! None of the supplied TADO adapters work. Thanks
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Tado Valve in downstairs WC losing internet connection
For a few weeks my Tado Valve in the downstairs worked perfect however, the last weeks its a different story. Its constantly losing its connection to the internet, it's off for minutes or hours, there is no notification that the batteries need to be changed (this has been the case for two others, new batteries required).…
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Gas usage imputed on app not the same as the months summary
I have been inputting my gas usage on a daily basis now into the Tado app. On the usage report from Essent by gas company the Gas usage is 38 m3 costing € 77,74 In the app the gas price is correct for October (excluding other charges) is correct In the app the Gas usage should be correct as I enter it from the meter every…
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Tado and Daikin Altherma 3H HT Air Source Heat Pump
I am going to be replacing a traditional gas boiler and hot water tank operating in 'call for heat' mode. I had initially considered a modern gas boiler such as Worcester Bosch operating in modulating heat control mode along with matching solar thermal panels. However I am now considering instead getting an air source heat…
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Newbie here,- deleted icon, can't get it back
I've subscribed to Auto-Assist, but then pressed on a phrase when I was exploring it, and the icon disappeared! Im still showing as Subscribed, just no Icon any more. Any ideas on how to reinstall the icon please? (Can't see how to post a photo either)!
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Smart radiator thermostat always ON
I have recently changed the battery in my radiator thermostat and now it is always on - Heating the room even though it is turned off in the Tado app? I have reset the thermostat and recalibrated but still not working correctly any help with would be greatly appreciated
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Change of Meter
I’ve just had a smart meter installed and want to know how I can enter new much lower meter readings or how I can delete all the old meter readings. I don’t particularly want to keep adding the last meter reading to every new daily meter reading.