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How can I identify whether I have V1 or V2? Do I need to upgrade to V3 with rad thermostats?
Sometime after 2014 I bought a Tado wall thermostat and I now want to add some radiator thermostats to the system. I'm trying to work out if I need a new bridge, but I don't know if my old system is V1 or V2. In my account I can only see the serial numbers, not the models. I guess my main question is: do I even need a new…
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Upgrade of existing multiple zone pumped system
Hi All, I've been searching for a few hours and am not quite understanding how I could upgrade my current system with the Tado range. Can someone please help? My current controller has switched live connections to: The boiler The hot water cylinder stat, which then controls a pump Zone 1 (Living) wired stat which then…
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Replace Sunvi thermostat
Can I replace an old Sunvic thermostat with. Tado wired thermostat
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Just changed over to modulating control.
Hi, I've just changed over to modulating control after having 240v switching for a couple of years on my WB greenstar classic. I've been keeping a close eye on the app and the boiler itself and a couple of times I've noticed the app saying that it's calling for heat on 3 bars but the boiler isn't even on. If I ramp up the…
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Re Emails
Has anyone found that since Tado stopped allowing you to email, that asking questions on Chat takes them a lot longer to reply!
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Wire thickness and securing to receiver
Our previously installed bdr91 center/honeywell receiver came with quite thick insulation cable. Sound enough but this makes the tiny screws and panel flip when attempting to secure into the tado receiver. It's otherwise sitting snug with the panel over it but could be thebibgest flaw of the install. Would there be a more…
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New boiler
Good Morning Im in need of some help we have just change our old heating system from a cyclinder and hot water tank to a combi and we have a wired thermostat and extension kit to run the old system and it worked fine. We have move over to a combi and move it to the loft from the kitchen so we moved the extension kit and it…
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Help with additional 'non-todo' zones...
Hi, I have three heating zones in my house. Two are UFH based and one is controlled by a Wunda Central Connection Box (H-BOX-12 V1.2) [A] and the other by a Heatmiser UF1 Underfloor Heating Control System [B]. The other zone [C] which runs radiators upstairs was controlled by a Honeywell timer. All are connected into a…
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Why is my inside heating not responding to my schedule?
I am away and those in my house inform me and the app agrees that the inside temperature is consistently at 28 degrees even at night when the setting is at 17 degrees. The temperature is not responding to the changes in the schedule and is always much higher 28 degrees than the highest it should be 22.5 degrees! Anyone…
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Is there a way to change from "Home" to "Away" in Apple HomeKit?
I know I can set a button to do that myself in Apple HomeKit; I also know that I can use Tado app to do that. However, with other devices being controlled in HomeKit, it would be much easier if Tado can link "Home" and "Away" as Scene in HomeKit (and/or Alexa app). The other reason is, if I manually switch off Tado…
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room not heating to desired temperature
Have set room to 10 degrees but all the rooms seem to have stopped heating once they’ve reached 9 degree. And why is one room showing as 17 degrees even though should be 10 degrees and heating should have changed about 8 hours ago?
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What's the best hot water cylinder for Tado?
I have to replace my hot water cylinder, and was wondering if there were any on the market that had any advantages for a Tado user? I really have no idea which tank to go for, but have been looking at Mixergy for their efficiency. I have Tado extension kit v3 with plenty of radiator thermostats. I have a vented system with…
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Buying tado
I have 1 timer in the kitchen and 2 stats 1 on each floor looking at upgrading to tado can I please have some help on what to buy please we are looking at buying 12 smart trvs also
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Adverts in new app
When I first opened the latest app version (7.5.1) I had a bar appearing above the room readouts that told me about Black Friday savings. The next time I opened the app I had one telling me about how I ought to sign up for Energy IQ. If I knew my central heating app was going to advertise to me when I loaded it there's no…
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New boiler setup
Dear All, Hopefully somone can help. i previously had a tado sysyem which worked really well but now i have a new boiler and also added Water UFH. The installaton enginer is not ramiliar with tado so hope i can get it working. The system is. Standard Radiator system linked to Wireless themostat and a wireless receiver to…
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Odd opentherm behaviours.
I've just wired my extension kit up to my WB greenstar classic as per the tado instal document and it seemed to make it cycle quite a bit today while I was keeping an eye on how it was working. Temps were set to 18 in the house so I turned them all up to 19/20 to make the boiler work a bit harder as it had been suggested…
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Wireless Reciever EU
Hello Tried to wire in the wireless receiver EU version to my Vaillant boiler using the bus + & - connections from the Boiler to the receiver but the receiver was totally dead. Tado have informed me I also need to wire in the L & N just asking if anybody has wired in the EU receiver like this
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Server Down?
Anyone having problems?
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App
Can someone help me please opened up app today to find nothing but a orange screen no options
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Offline
Are Tado servers offline? Cloud led keeps blinking. Disconnected the Bridge and connecting back doesn’t help. It’s several hours offline now.
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Opentherm with Ideal Logic 30 Boiler
Hi everyone, I’m hoping somebody here might be able to offer some insight on a technical question I discussed with Tado customer support today. I’ve currently got a setup consisting of two smart room stats, numerous smart TRVs and an extension kit. The boiler is being enabled by on/off control from the extension kit. I…
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What is the difference between horizontal and vertical actuators
What is the difference between horizontal and vertical actuator valves apart from the display? I have a kit of vertical actuators but one of my valves is horizontal. Can I use a vertical unit on a horizontal valve. Regards Phil
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What happens if I have two Tado Wireless Temperature Sensors?
I'm wondering what happens if I have two Tado° Wireless Temperature Sensors? If I have one of the sensors in Bedroom and the other one in the living room and each one set to a different temperature, which of the sensors will control my boiler?
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Rooms cold with Tado TRV
I have tado trv on the radiators and the house was noticably colder than previous. After looking around tado forums, I notice that a lot of people are saying the TRV is too close to the rad and the sensor is not looking at the real room temperature. tado response is to buy a wireless temperature sensor and have them in the…
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Extension kit with Glow-worm Ultracom 30CXi
Extension Kit eBUS mode & Glow-worm Ultracom 30CXi - all help greatly appreciated! I've had the Tado system working with the Wireless Receiver for a short while but wanted to take full advantage of the boilers modulating capabilities which means having it connected via eBUS rather than relay. As such, I did some research,…
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Wired Thermostat with the Extension Kit Wireless Receiver
In my old house I just used the wired thermostat for heating as I had an instant hot water set up. In my new house I now have traditional heating and hot water controller. If I get the Extension Kit Wireless Receiver (by itself) can I still use that with my wired thermostat; or should I just bin (resale) the wired one and…
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Reduce heating percentage
I have installed Tado all over the house, and in general I am happy with the functionality. How-ever, since the install - my heating-bill has increased quite a bit. With the help from our heating-company (district heating), we narrowed the issue down to the valves being too aggressive when trying to adjust the heat. The…
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Combi randomly fires up at night
System installed and all seems to work ok. Wireless thermostat, bridge, 7 TRV's. No connection issues, good signal. The combi comes on 2-3 times a night for a short period (a few minutes). It wasn't demanded to do so by any of the connected items. It doesn't heat any of the rads. We don't have the heating on at night and…
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Display query
What is the panel underneath the mounting plate on the display, I can't quite see the point of it?
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Taco and Viessman Vitodens 100
Hi, I have a Viessmann Vitodens 100 and it has been running off a Delta More wireless thermostat for a couple of years. Today I purchased a Tado V3 heating and hot water thermostat kit and also a number of Tado smart radiator valves. The valves are on back order so I thought I would switch the existing wireless thermostat…