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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Boost Heating - Timeframe Options
When selecting Boost All Radiators, it would be helpful to allow this to be configured to a timeframe of your choice. Pre-defined options like +30mins, +45mins, +1hr etc could even be options further along the side scroll where you can find the current options.
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Tado Marketing Test
Looks like to use the Tado app from May 2025, you will now have to pay a £1/month subscription, just to get access to your heating controls. I was in the process of changing over from Hive to Tado, but after seeing this, I think I'll go elsewhere.
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Boiler Actual On/Off Status
Hi, Would it be possible to provide an actual indication on when the boiler is switched on/off by Tado, please? Currently there is no clear indication on graphs/in the app as to when the boiler is requested to operate. This would be really useful to have and should be easy to implement.
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Add humidity in the tiles
The current tiles have enough room to add more information like humidity. Additionally you could a a toggle in the settings to toggle on/off certain displays.
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Make the source of Open Window notifications easily (or ineed at all) discoverable
The current tado app for Android gives Open Window notifications if this is set up for rooms. If such a notification follows, you as a user want to know which room the notification applies to. However, the notifications only say that an open window has been detected, but do not provide information about where. Tapping the…
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DanFoss TP-One M Confusion
Hi there, Hope you may be able to help please. I live in a new build property, with 2 heating zones. Both are controlled independently of one another using the DanFoss TP-One M thermostats. Combi boiler, no HW tank, Ideal Logic ESP 1 boiler. I had initially planned to replace the thermo in the hallway with a Wired…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Individual Room Boost Request
Hey, Would it be possible to implement a solution, where heating for an individual room only could be boosted? Currently, this is missing from the app, as you can only hit a button to boost all rooms at once and then you have to untick the ones that you are not interested in. Which is a bit cumbersome. The only tweak I…
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Help adding a TRV to a 2 zone tado system?
We have our heating set into 2 zones (upstairs & downstairs) and have been using tado for a few months controlling the 2 zones independently which was working fine. I recently tried to add a tado smart radiator thermostat to add more control to one individual room upstairs and have been having issues. Our original set up…
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Feature proposal
Hello I have a Smart Thermostat X from your company and the problem is that it turns on and off too frequently (every 10 minutes). Why don't you add a feature in the app: if I set the room temperature to 23°C, it should go until 23.2°C (or whatever I want, +0.1, +0.2, +0.3) so that the heating system would run much less.…
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Geofencing when away from home
I am a new user with tado (4 days) and am about to go on holiday for two weeks and want to know the best way to do this do I just turn my thermostat down and mark as away thwn changethe setings when I get back to the uk to my desired temp? John
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Can't get any hot water if Tado is calling for radiator heat
I've got a Worcester Greenstar Heatslave combi boiler with a wired Tado v3+ thermostat connected via digital (EMS) bus (setting D17). Hot water is permanently ON in Tado, 24 hours a day, and set to max (65°C). I've noticed that when Tado is running the central heating (i.e. when a room thermostat calls for heat), my boiler…
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Tado Heating System Problem – Boiler Shuts Down and RCD Trips
Hi, For the past week, I've been experiencing an issue where my boiler is behaving weirdly, causing the RCD breaker to trip. When this happens, I reset the RCD and try to turn on the heating for a single room via the Tado app. However, as soon as the boiler starts up, the RCD trips again. This has become quite frustrating.…
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Notification when the device triggers the heating to turn on
In the past the heating has been turned on even though it has not been manually activated and the scheduled times have not been triggered. Obviously when no one is in the house this becomes a major issue, particularly with the rising cost of fuel. Can you develop a notification that an email or app notification is sent…
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New smart thermostat says I need a thread border, but I already have a Bridge X
Hello, I figured I'd try this here since the support chat person offered me one solution and then stopped responding. We have a tado Bridge X in our house and it has two smart radiator thermostats and a room thermostat connected to it and able to be controlled from the apps on my phone and my husband's phone. We recently…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Suggestion for Tado App: Ability to rename "Other Devices"
A suggestion for the next Tado app update from my side would be the ability to rename the individual Tado X Bridges and Tado X Receivers in the same way it is possible with the Smart Thermostats. Since i have two bridges and 6 Wireless Receivers (multizone setup) it gets tricky to know which one is which one without having…