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Pre-heat and early start for Tado X

Hello,
Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing.

Are there any plans to implement those two features?
Please implement those two features🙏

Thanks,
Florian
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  • Flofloflo
    Flofloflo
    edited October 28
    I have the same question.
    Bought the tado x system and am now very dissatisfied and disappointed that there is not pre heat and no early start feature.
  • Ditsy
    Ditsy ✭✭✭
    edited November 5

    @Emcee Also interested to know whether these features are on a roadmap for implementation or not?

    Companies often have a comprehensive breakdown of the differences between models. Does Tado have one to save us all trawling through multiple threads and potentially repeatedly asking the same questions? It might make support easier 🙃 I'm trying to understand which features I currently use I'd be losing if I upgrade from v3+ to Tado X, and which features I'd gain.

  • Hello @Ditsy

    Unfortunately I don't have a clear answer regarding when Pre-heat and early start for Tado X will be available. My only recommendation is not to confuse the tado° V generations Help Center anf the tado° X Help Center. These contain different information and can best inform tado° X vs. V generation users.

  • I agree with OP.

    Currently I see very little smart control for the tado X. It's basically just a bunch of remote controlled TRVs.

    Many friends ask me if I'm satisfied with it and my honest answer is no. Until this feature + more granular control on geofencing and home & away + more flexible scheduling arrives, I find the offer not compelling at all and will advice as such.

  • I'm also disappointed that a very good feature from the V series is not implemented in the new X series. I mean, a new product should maintain the old functionalities and add new ones, not removing old ones..
  • BillyHunt
    BillyHunt
    edited November 16
    I was thinking of purchasing the new X series especially with the 35% discount, however with functionality missing and what sounds like a flakey implementation I think I’ll hold fire until after autumn/winter months passed. I just hope Tado consider offering the same discounts ie 35% next spring after initial implementation and functionality has been improved to match existing Tado systems, as I don’t want to take multiple steps backwards installing a new system. Come on Tado you know it makes sense to offer another discount period along with potential trade in offer for those with plenty of existing V2/3 devices - recycling in todays world!
  • I purchased the X series since it's my first ever smart thermostat. Anyway, it's really bad that there's no early start feature, and the entire ecosystem seems more like a beta than a final product. Let's say it could become a great product, if well supported and developed. I really hope so
  • We need to know if this function is on the road map or if it is already ditched

  • @arepand

    It's not ditched. The information I was given and as I understand it is that, sooner or later, most of the functionalities found on V3+ will be found on X and vice versa.

  • @Emcee please bring all features of V3+ including the ability to edit the length of time you can boost hot water for. Thanks!
  • Another vote for early start and also hot water temperature control over Opentherm. Tado should have been open about these features missing in X.

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  • OMG, I just installed my new Tado X and now find this topic, because I was also searching for the early start and hot water control. I'm now gonna remove it and going back to my old thermostat. I thought this was an upgrade from the Tado V3+ with at least the same features. Early start was one of the things I wanted why I bought this Tado X.

    Very disappointed!!!

  • Please add this feature

  • Also disappointed this is missing from X. I don't feel it was clearly advertised and the pre-heat function is mentioned in the Auto-Asssist upgrade message even though it doesn't exist for my system.
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  • Hello,
    coming from a 10 years old home heating setup with Honeywell EvoHome, I'm now quite surprised the latest and smartest Tado X does not support this feature I was used since the very beginning with Honeywell.

    I moved to Tado X because I thought it would have been much better.
    So far I found it better only in the setup.