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tado° Community Forum Sunset
The tado° Community Forum will close in August 2025. On August 1, the URL to the community will be redirected (any bookmarks will be lost). Posts and replies will still be available and visible until the end of August. We’ve found that the majority of recent issues posted on the Community Forum require support from tado°…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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tado API
Does tado have an API ? Where can I find the documentation ?
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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Internet bridge failures
I have had to replace my Internet bridge now 3 times because it has totally failed with no LEDs lighting at all. They seem to work for a few months then fail, this is in addition to the going offline issues I have read a lot about, but this is a total failure. The annoying thing is I have not seen where I can buy just the…
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Tado V3+ wiring to a Bosch Condens 2000w(ZWB24-1AR) boiler.
Hello, I want to buy a Tado V3+ wireless thermostat and connect to my Bosch Condens 2000w (ZWB24-1AR). I want to ask you guys if anyone has this kind of boiler in connection with Tado thermostats? The manuals for the boiler say that it supports OpenTherm, but are not very clear about this. Do you know if this connection is…
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email - Please reconnect tado° with Amazon Alexa before July 31
The email giving instructions regarding above didn’t mention I'd lose all my programming settings for each room which have taken ages for me to setup and adjust to get the programming to suit my needs. Not happy!
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Sold my house with tado and don't want buyer to have my email
Hi All, I am a technophobe so excuse me if this is a simple query. I have sold my house with tado devices controlling hot water and central heating. I want the buyer to have control of tado when I move out, but I don't want her to know my email. If I invite them to tado home I believe they will immediately be able to see…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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How to setup Tado for wet underfloor heating?
I have the Tado smart thermostat (wired thermostat) and extension kit (including internet bridge) installed to run my central heating radiator system and hot water in my house. I am having to an orangery/extension built at the rear of my lounge and the plan will be to run under wet floor UFH in the orangery on a separate…
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Information on Repalcing a Nest Learning Thermostat (2nd gen, Europe version) with a Tado System
Hi I have a Nest Learning Thermostat (2nd gen, Europe version) and it's setup on a Daikin Air Source Heat Pump. What tado product do I need so as to replace my Nest. I also want to be able to control the Hot Water timings and to be able to control Radiators as well all via the tado App remotely from outside my home. Or…
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UFH and TRV’s
Hi, We are having wet UFH fitted soon and it will have 4 zones downstairs plus 5 radiators and 2 towel radiators. Planning on a Tado X WiFi setup with the starter kit, 3 extra wireless thermostats and 5 trv’s. Have we missed anything?
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New Combi Boiler - Which is most compatible?
Hi, I have a Tado wired thermostat currently connected using OpenTherm to my Ideal combi boiler which is in need of replacement. Whilst this works perfectly, I have no idea whether it’s doing any modulation whatsoever. It’s an old boiler and probably one of the first to support OpenTherm. Having done much research on what…
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Relay to Opentherm
I'm having my old combi boiler replaced next week with a Baxi combi boiler that supports Opentherm. I've also purchased a Tado X wired thermostat to replace the Gen 2 Nest Learning Thermostat I currently have. As far as I can see the only wiring going from the current boiler to the Nest thermostat is a twin and earth cable…
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No wifi lights on tado x bridge
I've just changed my isp from BT to Sky and having problems with setting up the bridge. I tried a reset of the bridge using WPS but on holding it down to bring up the green internet lights absolutely nothing happened. The power light remains on but no green lights. I tried to reconnect through the app but as expected it…
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How reliable are Tado products?
I have 7 Smart Radiator Thermostats. Yesterday, the one in my bathroom went offline, so I changed the batteries with a couple of brand new Amazon AAs. When it came back on line it was reading several degrees warmed than the real temperature, which was odd, so I amended the offset. Three hours later I got a low battery…
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Using a Tado in rental property
Would a Tado V3 or X do the following? I have an HMO property that I pay the bills for. I'm looking for a way to stop tenants leaving the heating on all day when no one is at home. If I put a Tado in manual mode and set the countdown timer to 2hrs. Does this mean that the tenants can only turn the heating on by manually…
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VR33 installation on Vaillant EcoTech Plus
Hi everyone, I am about to install an Opentherm VR33 on my Vaillant EcoTech Plus boiler to connect a Tado X wireless thermostat and some smart radiator thermostats. I have followed some of the posts in this forum on related activities and marked down some critical steps, but I wanted to make sure I am doing the right thing…
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Help with my Tado design please!
Hi all I am looking for some help to design the most appropriate system to upgrade my current heating setup that is not fit for purpose. I am going to use the Tado X system. I am fairly proficient at DIY, happy to get involved in electrics, but heating is something new to me. I do have a lodger who is an electrician who…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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One port fot Tado bridge
I have a new EERO router that only has one port for the central heating bridge, as it does not have a USB port.
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Can you use a USB to Ethernet converter to connect internet bridge to network
Hello all, Hoping to upgrade my broadband to Mobile Broadband 5G. The router does not have Ethernet ports on it only USB 3. Because of all the devices currently plugged in to the router looking at feeding all devices via a USB 3 hub plugged into the router. Any reasons why this will not work. Hate to have to upgrade to…
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Tado without Matter bridge
I replaced my old tado v3s with a full Tado X setup... Radiator valea, boiler open therm control back in January of this year. I did not have any matter device, neither did I purchase the Tado Bridge X - the setup worked fine - all the TRVs, a wireless temperature sensor and the wired device connected to the boiler all…
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Digital EMS Opentherm connection Worcester Bosch 42cdi
Hi It's clear that it is possible to control Bosch Combi boilers based on users actual experience. But can I ask if anyone done it with a Greenstar 42cdi?. I will try tado support but that at moment is taking a long time to get a response I asked WB. their response below. I have a WIRED room thermostat with digital…
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Controlling Wet Under Floor Heating
Hi. We are about to install wet under floor heating (Wunda) system. Could anyone please advise on the best method of integrating it with my existing Tado system? I currently have two zones in my house (upstairs/downstairs) - one being controlled by a Tado thermostat wired into the boiler. The other being controlled by a…
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Potterton Promax Combi boiler with "Myson touch"
Hello Everyone, I have 2 Heating Zones (upstairs and downstairs) controlled by individual zone valves wired to a Potterton Promax Combi boiler. Each zone is controlled by a "Myson touch" Programmable WIRED Room Thermostat . The Upstairs WIRED thermostat is in one of the bedrooms and the Downstairs WIRED thermostat is in…
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Trim Plate to Replace Nest Thermostat Control
I am replacing my Nest with a Thermostat X – Starter Kit, will the trim kit hide the previous wall mounted control with the replacement thermostat controller ??
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support turnaround time
anyone got any ideas how long before support comes back, i dont mean level 1 which took weeks to get beyond the switch off/on, try this, try that. i mean lvl2 not heard anything since its supposed to have been escalated some months ago. ive tried contact direct and seem to being ignored.
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Smart Meter Replacement & Energy IQ Readings
I've been using Energy IQ meter readings in the Tado app for several years now so that I get the consumption estimates. My smart meter was recently replaced, which means my meter is now 'zeroed' - how do I deal with this in the Tado app with meter readings? Will it be smart enough to figure out that my consumption didn't…
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I have a new EERO router that has no USB port
I have an EERO router, but I have no USB port for my central heating bridge. Is there a workaround?
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Is it still a requirement to use same smartphone for any subsequent changes to Tado X installations?
The Tado X support site still states that using a different smartphone will cause connectivity issues. This means that if you change your smartphone and encounter a problem or want to add more Tado X products, you have to factory reset everything and start again.
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Low battery warning doesn't disappear after changing the batteries
Hey folks, I've noticed that after a couple of thermostats have run low on battery juice, I've replaced them only for the low battery warning to remain on the app. Is there any way of resetting this apart from removing and re-adding the thermostat?
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Poor support by Tado - no email address?
Hi I'm sitting and looking at the new Tado X devises and wanted to send a support question. (I have the old versions and KNOW they are not compatible … but wanted to know if the fittings on the raditors were the same) But it is really true, that I can't find an email to the support? The chatbot is useless - so it seems…