-
V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
-
Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
-
tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
-
How do you prepare for cold weather?
Hello community, Although summer is not over quite yet, cold weather will soon be upon us. As a means to help our community members prepare for this time of year, we wanted to create a thread to gather your ideas on the best ways to ensure a comfortable tado° Home throughout the 2024/25 ‘cold’ season. In previous years,…
-
What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
-
tado API
Does tado have an API ? Where can I find the documentation ?
-
Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
-
Tado V3 and Vaillant EcoTec Plus
Hello everyone, I have a TADO V3 thermostat that was previously connected to a boiler in relay mode (on/off). A few weeks ago, I replaced the boiler with a Vaillant Ecotec Plus, and I noticed that it can be connected in eBus mode. Can anyone tell me how to do it? Can I do it myself, or do I need a technician? Thank you…
-
Tado responses with a delay to commands I issue through the app.
Hello there fellow Tado users. I have been using Tado (Tado Wireless Smart Thermostat V3+ Starter Kit) for the last couple of years without any issues. I recently observed the following strange behavior: When I turn the heating on or off (either using the ground floor thermostat or the radiator thermostats on the upper…
-
Logic Combi c30
I have a Logic Combi c30 boiler, It has a Center Wireless 7 DayProgrammable Thermostat which has a Receiver Box. Am I correct in thinking all I have to do is remove the Center Receiver Box and wire in the Tado Wireless Receiver? So just 4 wires? Is it that simple?
-
Dual Zone confusion
Hi, I've been happily using tado for many years but have moved to a new build house and have gotten lost trying to upgrade the installed system to tado. I have a system boiler (with no apparent controller), a Mixergy HW tank and 2 wired thermostats controlling a dual zone system (Upstairs and down). Seemed simple enough…
-
Is the server down again?
My system is again showing a significant lag when issuing a command. This is the same that happened earlier in the week and appears worse this time with a simple blink taken ages to show. Tado, please fix this asap as it’s very cold in the UK and this problem is exacerbated by the lack of information on this ongoing issue
-
Moved into a house with Tado
Hi everyone, we’ve just moved into a property where the previous owner had the tado system. It’s been assigned to us and I can control the heating from the app. However we have no hot water, the ap says hot water is on but the shower is cold! How do we change this? I’m not tech savvy so it’s been a challenge already!
-
Is anyone else experiencing a slow response to commands?
My system has been setup for almost 2 years now without any major issues but in the last couple of days the response to a heat command or a simple blink is taking ages. I tested it throughout yesterday evening and noticed that as the evening progressed the response times became quicker and by midnight they were almost…
-
I do not know which thermostatic pressure valve install before plug some TADO
Hello, I have a question before buying some tado devices I have a single-tube installation with bypass on each radiator, so closing one does not affect the following (photo attached). The issue is that I have noticed that there are many valve models, I need a reversible one because in some radiators the valve goes on the…
-
Can't control none of my devices!
I am using Tado Smart Thermostats for over 5 years. All of a sudden, from this evening I can not control any of my devices using the APP or Web. While web services communicating with each other, it seems that my Tado Bridge cannot send an Analogue Signal to any of the thermostats. Funny thing is that the actual temperature…
-
Myson Touch TS EU to Tado
Today I went and bought 5 TRVs and a Wired starter kit but seems I may have made an error so looking for some help. Currently our house has 4 Myson Touch room thermostats. We have 3 downstairs which control our underfloor heating for 3 different zones: kitchen, living room and hallway & bathroom. Upstairs is one Myson…
-
My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…
-
V3+ no longer starting boiler on schedule
V3+ no longer starting boiler on schedule (a month old v3+) since the 1hr time change in the UK, the schedule is no longer working, the panel is not firing the boiler. After some testing yesterday i enabled pairing on the dongle and set the time to come on for a bit in the evening which worked, but this morning it didn't…
-
Tado & Vallient Combi Boiler (what should i get)
Hi all Having a new heating system fitted in Jan consisting of: - Vallient EcoTEC Plus Combi Boiler - Wet Unfloor Heating downstairs (2 zones) - Rads upstairs (3rd zone) Would like to use Tado but wow is it confusing trying to work out what id need to get haha. All i want to really do is control each zone from an app.…
-
Tado° X upgrade discount - will this be available in the UK?
I got the promotional email offering a 50% discount for existing customers to upgrade to Tadoº X. However because I'm based in the UK as much as I would like to I can't take advantage of it. Does anyone know if a similar discount will be available once Tadoº X is launched in the UK?
-
Just checking my logic
hi all. Have just fitted the v3 kit and some smart valves. I haven’t fitted to all rads but living room and all bedrooms. Can someone sense check how I think it works and offer suggestion. So as mentioned a number of rads, kitchen/dinner 2 bathrooms and the hall and landing remain on mechanical trv. The 4 smart rooms are…
-
Load compensation UK
Hello, I have a straightforward question regarding load compensation and boiler compatibility. After having to return Drayton Wiser thermostat because my boiler cannot support OpenTherm (Boiler is Vaillant ecoTec pro 28 and if I add OpenTherm to it it will void the warranty) I'm considering Tado. The most important thing…
-
Underfloor heating zone valves with heat pump
So first of all, I'm based in The Netherlands, probably worth mentioning since wiring and heating systems might be slightly different. Anyway, we've recently moved to a new house with a heat pump system and underfloor heating throughout the house. I've checked and the Vaillant heat pump we have is compatible with the Tado…
-
Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
-
What is this?
I've never seen this before. I did a search, but I have no idea really how to word the search as…….I don't know what it is! Its the black area, with a hand/finger? What does it mean please?
-
tado UK Shop - How Long to Ship?
I understand the current vogue for doing all communication via chat, but it's frustrating that the UK Shop seems to have no dedicated support to answer a simple question like "Where's my order?" Even worse, the email address that tado has supplied to ShopPay to deal with any order questions is: noreply@tado.com. If the…
-
Are you satisfied with how Tado controls UFH?
Hi fellow Tado users. I've been using Task for few weeks. I have typical terrace with UFH on ground floor and radiators on 1st and 2nd floor. UFH and boiler are controlled by wired thermostats (boiler with opentherm) and radiators by SRTs. I'm not getting expected results with UFH. I'm curious do you have similar problems…
-
Wireless Receiver and Internet Bridge keep dropping out
Hi, I posted a question previously about my Internet bridge and wireless receiver losing connection but my trv's still being active and heating according to the schedule. They keep dropping out, which means we are unable to adjust temperatures until everything is reset and connectivity is resumed. The Internet bridge is…
-
My wireless receiver daily loses the connection to the internet bridge - why?
My Tado system has worked seemlessly for a number of years and then in the last month or so has started losing the link between the wireless receiver and the internet bridge. The result of this is that the heating ether does not come on or stays on. Each time I have to reset the receiver and then it works again for a few…
-
Tado support unresponsive
Hi, I have a support ticket open with Tado support - initially contacted on Nov 15th and was left with a 'bot' note saying support would be back to me 'in a few hours' but so far nothing. I realise that you don't operate over weekends but to just hear nothing at all is disappointing - I have sent more details this morning…
-
Why does the system ignore the set temperatures?
Having fitted my system back in June, I am now just beginning to use the system in anger and to fine-tune it to my house. The system is as follows: Two Zones each controlled by a Wired Thermostat. 8 x TRVs comprising 6 x Smart version, and 2 x Basic. All but one TRV is bound to the Zone Controllers to call for heat, the…
-
Remeha Elga ace hybrid heat pump - poor performance with tado
Hi everyone, I wanted to share my experience using the Remeha Elga Ace hybrid heat pump with my Tado system, in the hope that it might help others considering a similar setup—or perhaps lead to a solution. My setup involves the Remeha Elga Ace, which operates on OpenTherm, and my Tado thermostat is able to communicate with…
-
Does the Wired Smart Thermostat X support TPI
I am thinking of replacing the existing wires Danfoss TP5000 with tado so I can link it to Home Assistant. Does the Wired Smart Thermostat X support Time Proportional and Integral (TPI) so it limits overshoots and undershoots on meeting the required temperature and can also control the cycling of the boiler? (ErP Class IV)…
-
Living Room Overheating Due to Tado Radiator Knobs in Bedrooms
Hello, I recently installed a Tado wired thermostat in the living room and four radiator knobs in each of the bedrooms to control the temperature independently. However, I’ve noticed an issue: whenever a radiator knob signals the boiler to heat a bedroom, the living room also starts heating—even when its temperature is…
-
Offline Thermostats
Does anyone else have issues with radiator thermostats constantly going offline for no apparent reason?
-
Boiler not switching off
I have had my system fitted for over 2 years (Controller, wireless thermostat and 10 valves). Up to now it has worked flawlessly. However over the last week or so the boiler will not shut down at the end of the day even though the app says every thing is off. The only way I can stop it is to switch it off at the mains. I…