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I want to upgrade to Tado, can anyone guide me?
Hi Tado community. We just moved in to our new home and currently doing house reno. Whilst doing the Kitchen, my wife would want to upgrade to a smart thermostat. Here's some info: Boiler: Vaillant ecoTEC plus 618 Wired Thermostat: Drayton LP 112 We also have a wired thermostat in the living room (Honeywell- dont know the…
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What should I buy? - Advice on what I need for Boiler, Thermostats etc
Hi there, My current setup is: Baxi boiler controlling upstairs & downstairs heating. Each has its own "old school" manual thermostat wired back to the boiler. Hot water / copper tank for heaing taps / shower. EPH Timer/Controller for turning on the 2 zones / hot water (this is near the boiler). I want to upgrade to the…
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Notes on connecting the Tado V3+ Bridge to a Netgear Orbi 870 mesh
I have just recently upgraded my home internet connection to fibre optics. This resulted in the modem moving from the centre of my house to an outside wall. My house has a lot of solid brick walls in it from several brick chimneys and various extensions over the years so, at the same time, I upgraded my mesh system from a…
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Identifying a particular X Smart Radiator Thermostat
I've an issue with my system calling for heat when it shouldn't. Tado support have asked me to swop two TRVS to see if the issue is the radiator or the TRV. They've given me the serial number of the TRV where the issues occurs. What I am trying to do is identify which TRV that is from the ones installed in my room. The…
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CH and HW Always On...Relays again?
Started my own post to summarise the situation and the provided answer from Tado support. I've had the Tado receiver/starter kit for 10 months working without issue with an Ideal H18 boiler, vented system, hot water tank, Y plan setup, grundfos pump. Recently had a new hot water tank, and archergas pump, at this point the…
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Tado X Thermostat Always Shows Offline in Google Home
Got the Wireless Smart Thermostat X - Starter Kit incl. Programmer with Hot Water Control and OpenTherm, installed and set up flawlessly through the Tado app. In Google Home app I tap add vice, Matter-Enable device, it finds the thermostat, adds, creates the relevant credentials and I get the final message 'Device added…
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Can I use a generic 28mm>30mm adaptor to fit tado to my Drayton TRV3
I've been going around the house fitting Tados to my radiators, which has worked except for my two old Drayton TRV3s, which have a 28mm thread. The Tado guide just says the adaptor is no longer made and so they're not compatible. Has anyone found a way round this? You can buy 28mm>30mm chrome adaptors which are designed to…
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Wiring for wired thermostat replacement
I don’t know the name of my thermostat so I can't find any instructions on ;how to replace it with a wired a Tado V3+ wired thermostat. I’ve attached some photos of the facia and the wiring. Does anyone know how I connect the wires to the Tado thermostat?
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Move from Google Nest V2 wired to Tado v3+
Hi, I'm a bit confused about how to move from Google Nest v2 wired to Tado V3+ thermostat. Which box/kit should I buy ? Can I remain wired and re-use cables used from my Google Nest v2 (considering heatlink will become obsolete) or is it better to go full wireless ? Thanks in advance for the guidance
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re- Tado V3+
My V3+ is showing random displays. It seems to keep rebooting, goes through HI!, chain display, sometimes briefly showing room temp etc. and the display sometimes freezes for 10 minutes , or more, then wil randomly re-boot. Often the button does nothing, so cannot get into pairing mode. Batteries are new - it flashes HI!…
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New house owner already has V3+ owner
Hi, Just moved house and we were trying to work are heating and then found the tado V3+ already set up from previous owner I’ve set up the app and the receiver is already connected to the boiler Issue is the internet bridge we can’t connect as don’t get WiFi installed till next week, can anyone help with how to get our…
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Tado App/Google Home/Alexa/Samsung Smartthings/Apple Home
Hi, I am trying to figure out the differences in features when using third party apps on Tado thermostats I was wondering if anyone has some experience with using third party apps for Tado smart thermostats? What features that you can do on these third party apps overlap with the Tado app and what features can you…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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App log on
Hi, I have just changed phone and cannot log on to the app, it tells me my password is incorrect and when I try to reset it I don't receive an email, any ideas?
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Integrating wireless thermostats with an underfloor heating system
Good morning, In my home, I currently have an underfloor heating system controlled by an LG Therma-V heat pump, with two wired thermostats—one per floor—connected via dry contacts directly to the heat pump. I would like to implement a more advanced control solution using the Tado ecosystem to manage the heating in…
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Vaillant VR33 + VR66 for 2 zones and HW possible?
Hello, I am writing for some advice on my proposed setup, to see whether it is feasible. I have a Vaillant Ecotec Plus 630 boiler (not combi) already connected to a VR66. I will be shortly connecting the VR33 module to enable OpenTherm. My objective is to run 2 zones + HW. One zone for rads upstairs and the second zone for…
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Tado X - hot water boosting
Hi all, I am thinking about moving from another system to the Tado X with heating and hot water. I have noticed some posts with people mentioning there are hot water features missing from the previous version (V3+). I understand via the app the hot water can work on a schedule, but via the app can the hot water be boosted…
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Geofencing for free
I've just moved over to tado x from Nest as Nest support is about to expire. I was shocked to find that a standard smart thermostat feature of auto home/away is behind an additional subscription! What a rip off! What is "smart" about tado without it? Having an app doesn't make it smart without it behaving smartly. Tado get…
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EHC Slimjim boiler
I have a EHC Slimjim boiler (electric 14.4kw) what does just my underfloor heating in the winter. It was originally fitted with a Honeywell DT4 but it became annoying turning it off and on when we went away etc. I have now purchased a Tado Smart thermostat X and want to connect that to it instead. Tado support told showed…
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Wiring a Valiant ecotec plus 630
Hello, I have a new boiler system and I’m using the wireless extension kit v3. The electrical engineer is struggling to get Tado to work properly. The boiler is a Valiant ecotec plus 630. The engineer has wired the control valves for the heating and hot water into the extension kit as well as the bus terminal. I think this…
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Possible to lock the physical interface temperature range
Hi all, I'm looking into the possibility to limit the temperature range that can be set on the physical thermostat to a more narrow range, specifically for the cooling mode. In our rental property, we have an AC unit only, as the climate is very warm. We already have window sensors, so tenants cannot run the AC with…
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Cambio de consigna no deseado en habitación, ¿pueden ayudarme?
Tengo un sistema V3+ para calefacción. En una de las estancias tengo 2 cabezales de radiador, con una programación semanal automática. El problema es que ocurre lo siguiente: todos los días, a la misma hora, se produce un cambio de consigna no deseado. Ni la hora de cambio de consigna ni el valor de la consigna…
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Tado support
is anyone getting no response from tado support? I have found them very quick to respond in the past but logged an issue almost 24 hours ago and can see the person it is logged against is online but getting no response. my problem is that my system has suddenly stopped switching the pump on when i call for heat. Water…
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Temp sensor not possible to register / add inti App
Dear Tado support, I bought brand new / sealed : Tado -Starter kit V3+ , consisting of 3 components: 1. Vireless receiver - added into Tado App, 2. Wi-Fi bridge + 3. temp.sensor <- not possible to add into Tado App.<- showing me : "this device is already registered in another home. Please, how it can be "resseted" or any…
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Radiators heating up no call
Hi all, Replaced Drayton LP822 and an old switch master wired thermostat. Boiler is a British Gas 330. I thought the heating was working in winter but now seems to warm up when the hot water is on (and seemingly other times). Tado saying it’s not the system asking for CH. I have 2 zone valves that appear to work but not…
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Receiver wont configure but seems to be working
So - my tado x receiver is connected but it won't "configure". All seems to be working and tried everything to configure. Just have a receiver with thermostat and connected to baxi 800. Should I be concerned as is working?
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Tado Equipment / What I can do?
Hi, Looking for advice to confirm my understanding on what equipment i need for my current system; and to confirm understanding on what this allows me to do etc. My current heating system is as follows: Type: S-Plan Plus (separate control of two heating zones + hot water) Boiler: Potterton Promax 24 (heat only) – relay…
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Replacing Honeywell Thermostat
hi there New to the group. I purchased a second hand tado v3+ wired starter kit but the box doesn’t have the stickers referred to in the instal guide. The old thermostat has 3 wires as per the picture attached. Any idea what these correspond to on the tado wiring?
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I have a technical question
My tado app is not connecting to any off my devices