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Help bridging a wired thermostat
I have been using Tado with a wired thermostat and the wireless receiver for a while. Yesterday, I got myself TRVs and installed them, but when they call for heat, the boiler doesn’t fire up. I have been looking at other threads, and from what I can see, I need to bridge the wired thermostat so that the receiver takes…
V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
Home Assistant sync with Tado app delayed
I installed the Tado integration into my Home Assistant platform and it works quite well. One single problem: when I set my Tado thermovalves from HomeAssistant, the Tado app will update immediately, fine. But when I set the same Tado thermovalves from the Tado app, HomeAssistant will update after a few minutes, probably 5…
After 4 visits from an installer, Tado still doesn't work
I have been building a holiday cottage in Northern Finland. Construction has recently been completely, and we temporarily moved in here. We've had our underfloor heating system professionally installed, but a year later we have not been able to get the Tado thermostats to work. Even after inviting the installers back over…
Major concerns around the reliability of Smart Radiator Thermostat
I purchased a set of smart radiator thermostats last year with the aim of efficiently controlling room temperatures and reducing energy consumption in unused areas. Unfortunately, the devices have not performed as expected. Rather than saving energy, the thermostats frequently turn on by themselves, disconnect from the…
Struggling to understand Tado's heating logic
Hey all! I installed my 2 wired Tado V3+ thermostats last week and it's been a bit of a mixed experience so far. I initially had to go to support because one stat was turning the boiler on and off like crazy and pushing latest configs seemed to fix it. It's been better since then but it's still being a bit weird and I'm…
V3+ attempting to modulate even though it's a relay?
Hi all! Installed my V3+ wired thermostat over the weekend and this morning was the first day it was cold enough to need to fire the boiler. Unfortunately it didn't go well :D The boiler came on for 7 minutes then turned off - not reaching target room temp. It stayed off for a while then came on again for another 7…
Hot water not coming on
Hi have just installed my tado but hot water is not coming on....the app says its on but the boiler is not starting up any help will be much appreciated many thanks
Wireless receiver wiring question - CH NC
Hello, I have tado up and running for the last 8 months on my old combi boiler, my boiler died and I have had a new make combi boiler installed. I have selected the correct boiler for installation instructions, the brown, blue, grey, black get wired to wireless receiver and boiler panel, but in the set up instructions it…
Share an App
Good morning everyone, I have a question that could interest many of you. I have two apartments where in one I have a system with Tado valves where I can easily manage via app. In the other I have not installed anything yet. My question is: if I buy Tado valves for the second apartment can I always use the same App or do I…
Quality issues
The display on my Smart Thermostat has failed after only 3 years. As its out of warranty Tado won't replace it. Having to replace one of the main components of the system every 3 years will make the system very expensive. Extremely disappointed by the Customer Service received from Tado and the quality of their hardware,…
Internet Bridge v1 v v3+
Hi, I have the original internet bridge along with extension kit and smart thermostat and more recently added smart radiator thermostats. I'm looking at some of the offers for starter kits - the main attraction is getting more radiator stats but bigger thought is, do I need a new bridge ? What do I get with a newer bridge…
Plastic sensor too prominent
I have 8 x Tado valves working well in my house. Unfortunately it seems that an additional vale I wanted to add has a problem, with the plastic sensor sitting too prominently and not being inside its recess. Any ideas how to fix this? I’ve tried to push it back and gently rotate the sensor but it doesn’t seem to want to…
Tado Wireless receiver offline
Hi Folks, We are away from home on a 3 week vacation. I tried checking my tado status using the App and the wireless receiver is appearing offline. All the instructions suggest to repair but it won't be possible as we are away. All my other devices like cameras are online so it is not Internet issue. Any suggestions on how…
Selling Tado V3 starter kit
I’m selling my house and don’t know the new owner (to transfer ownership). How can I reset the whole V3 system, so that the new owner can register and use it all without my help?
More detailed information I graph 📊
Hi. I wish I could get valve opening in %, in the graph, the 3 heating symbols is not very useful I think. I can see the actual valve opening in % under the care menu, but I can only see it live and not historical data. It will be great if the graph could show opening % :-)
Tado install
Hello, I have a Vaillant ecoTEC pro 28 combi - this connects to a British Gas WR1 and then onto a wireless thermostat. i want install too tado starter kit vs3+ wireless smart thermostat ? If so, how do I then connect the tado into this please and which is the best model for me? Thanks Danail

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