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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Tado X Alternative as Tado X does not work with Home Assistant and no support
I have several devices (10+) and several of them deadlocked and the Matter Device Linking is not available… I've opened a ticket almost 6 months ago and the answer is "we are looking into it". Also to get the devices working was a nightmare I had to reset everything more than 5 times to the answer to "can you reset…
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I want to upgrade to Tado, can anyone guide me?
Hi Tado community. We just moved in to our new home and currently doing house reno. Whilst doing the Kitchen, my wife would want to upgrade to a smart thermostat. Here's some info: Boiler: Vaillant ecoTEC plus 618 Wired Thermostat: Drayton LP 112 We also have a wired thermostat in the living room (Honeywell- dont know the…
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What should I buy? - Advice on what I need for Boiler, Thermostats etc
Hi there, My current setup is: Baxi boiler controlling upstairs & downstairs heating. Each has its own "old school" manual thermostat wired back to the boiler. Hot water / copper tank for heaing taps / shower. EPH Timer/Controller for turning on the 2 zones / hot water (this is near the boiler). I want to upgrade to the…
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Recommendation for dual control thermostat
Hi, I was wondering if anyone can recommend any thermostats from Tado that can control an electric towel rail and electric underfloor heating. Thanks
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s plan heating issue
hi, I am an electrician and a job I am on has the tado extension box model BU01, it ran the hot water and radiators in the dwelling. On the ground floor they have installed wet under floor heating, all of the 4 zones are all hardwired with tado add on thermostats ran into a heat miser wiring centre UFH4 (so effectively it…
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Tado X in two different properties
Can anyone advise if it's possible to operate two Tado X accounts from the Tado iphone app? I've seen that it's not possible with the earlier Tado, but I'm particularly interested in the Tado X. If it's not possible to manage two Tado X accounts from the app, has anyone found a reasonably user-friendly method. My engineer…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Notes on connecting the Tado V3+ Bridge to a Netgear Orbi 870 mesh
I have just recently upgraded my home internet connection to fibre optics. This resulted in the modem moving from the centre of my house to an outside wall. My house has a lot of solid brick walls in it from several brick chimneys and various extensions over the years so, at the same time, I upgraded my mesh system from a…
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Identifying a particular X Smart Radiator Thermostat
I've an issue with my system calling for heat when it shouldn't. Tado support have asked me to swop two TRVS to see if the issue is the radiator or the TRV. They've given me the serial number of the TRV where the issues occurs. What I am trying to do is identify which TRV that is from the ones installed in my room. The…
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Precool room when in away modus
It would be great, if the cooling could start, also in away modus, when approaching the apartment.
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Please add a “make all days same” copy/paste feature
I’m sure like many users, I want my timer to be set with the same settings for every day of the week. As it is now, I have to laboriously copy/paste the present day adjustment 6 times in order to update it to make all days the same. Why isn’t there a simple one click app button in the scheduler to easily copy the present…
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CH and HW Always On...Relays again?
Started my own post to summarise the situation and the provided answer from Tado support. I've had the Tado receiver/starter kit for 10 months working without issue with an Ideal H18 boiler, vented system, hot water tank, Y plan setup, grundfos pump. Recently had a new hot water tank, and archergas pump, at this point the…
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Tado X Thermostat Always Shows Offline in Google Home
Got the Wireless Smart Thermostat X - Starter Kit incl. Programmer with Hot Water Control and OpenTherm, installed and set up flawlessly through the Tado app. In Google Home app I tap add vice, Matter-Enable device, it finds the thermostat, adds, creates the relevant credentials and I get the final message 'Device added…
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Can I use a generic 28mm>30mm adaptor to fit tado to my Drayton TRV3
I've been going around the house fitting Tados to my radiators, which has worked except for my two old Drayton TRV3s, which have a 28mm thread. The Tado guide just says the adaptor is no longer made and so they're not compatible. Has anyone found a way round this? You can buy 28mm>30mm chrome adaptors which are designed to…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Set the status of the radiator valve to off when reaching temperature.
Currently if i set the smart radiator valve X on 22°C, and reach the desirable temperature, the valve is closing but the status of the valve is not off but 22°C because that's the desired temperature. It will be nice to be off so I can turn off my distribution pump via smart plug, oparated with google home in combination…
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Wiring for wired thermostat replacement
I don’t know the name of my thermostat so I can't find any instructions on ;how to replace it with a wired a Tado V3+ wired thermostat. I’ve attached some photos of the facia and the wiring. Does anyone know how I connect the wires to the Tado thermostat?
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Summer mode for district heating areas
Hello. I know this has probably been asked tons of times, but it's a feature that must be implemented as soon as possibile. Tado products can be used in totally autonomous heating systems as well in semi-autonomous systems like district heating. Here in Italy, in many ares we have district heating which is operational…
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Child Lock for the Smart AC Control V3+
Hello, I would like to propose a new feature: Child Lock for the Smart AC Control V3+. It would be useful to prevent accidental changes on the unit. Could you forward this to the development team?
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Early start, time to temp
My 10 year old Nest thermostat had 2 features that I now miss after moving to tado X thermostat. 1. early start so my room is at temperature at my scheduled time when I get up. 2. estimated time for room to reach temperature. Can these features be added to Tado X ASAP as I really miss these and expected them to be there. I…
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Move from Google Nest V2 wired to Tado v3+
Hi, I'm a bit confused about how to move from Google Nest v2 wired to Tado V3+ thermostat. Which box/kit should I buy ? Can I remain wired and re-use cables used from my Google Nest v2 (considering heatlink will become obsolete) or is it better to go full wireless ? Thanks in advance for the guidance
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re- Tado V3+
My V3+ is showing random displays. It seems to keep rebooting, goes through HI!, chain display, sometimes briefly showing room temp etc. and the display sometimes freezes for 10 minutes , or more, then wil randomly re-boot. Often the button does nothing, so cannot get into pairing mode. Batteries are new - it flashes HI!…
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New house owner already has V3+ owner
Hi, Just moved house and we were trying to work are heating and then found the tado V3+ already set up from previous owner I’ve set up the app and the receiver is already connected to the boiler Issue is the internet bridge we can’t connect as don’t get WiFi installed till next week, can anyone help with how to get our…
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Tado App/Google Home/Alexa/Samsung Smartthings/Apple Home
Hi, I am trying to figure out the differences in features when using third party apps on Tado thermostats I was wondering if anyone has some experience with using third party apps for Tado smart thermostats? What features that you can do on these third party apps overlap with the Tado app and what features can you…
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Smart AC Control V3+ / Setup Quiet Mode
Dear Support, It would be a great plus for the product tado smart ac control v3+ to support quiet mode. The controller already supports fan control and adding this feature will provide the benefit of completely giving away the hard manual controller of an older air condition. Maybe a generic mode could be added for the…
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Tado V3, Vaillant ecoTEC plus 630, VR65, eBus, 3-way valve, hot water sensor
Hi, I've successfully followed the many discussions about implementing eBus on my very old UK Tado V3, Vaillant ecoTEC 630 and 2nd hand VR65, and it seems to be working (I ask for heat to the radiators, and it does; I ask for heat to the hot water cylinder, and it does). Many thanks to all the insights on this forum. For…
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Exposure of additional information to Matter for Tado X Radiator Thermostat
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and also the valve position (valve open %) directly within the connected home automation ecosystem through Matter, which is…
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Thermostat to show more details on Identification
Hello! There is a feature that I find very useful on the valves (model X), which is that when I identify a valve, it displays “Hi!” followed by its current setting. With Home Assistant, when I open a window, this allows me to turn off the radiator and display the setting for confirmation, for example. I would really like…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Summer eco
Is there a summer eco setting or can we have a summer eco setting? This could work really simple with one on/off toggle like the “Early On” feature (Early on known to us in the industry as weather optimisation). How this could work is the end user could turn on/off summer eco. when on you could set your own summer eco temp…