-
Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
-
Very loud noise from two different radiators since Tado installed
I've had Tado for about a year and a half. Mostly it's been good but there are two glaring problems that we haven't been able to fix. When the programs run automatically, often my boiler gets a fault code and goes to sleep until I reset it. The plumber has been round many times as it happens over and over. He installed a…
-
Drayton TRV3 valves no longer supported?
Hi, I have a mix of TRVs which were easy to set up, except for the Drayton TRV3. The Tado info list said I’d need to get a Terrier AD3 635111 adaptor to connect it, however I can’t seem to locate this part. I’ve since gone through the app instructions and that has a different valve list which shows Drayton TRV3 is not…
-
Low battery warning doesn't disappear after changing the batteries
Hey folks, I've noticed that after a couple of thermostats have run low on battery juice, I've replaced them only for the low battery warning to remain on the app. Is there any way of resetting this apart from removing and re-adding the thermostat?
-
Additional Wireless Thermostats
I have three wireless sensors, and three radiator thermostats. Currently, each of the main rooms is my house has one of each (I.e. one sensor and one thermostat). When my house gets cold, I’d like to be able to increase the temperature in all rooms simultaneously and centrally, without needing to go into each room. Is it…
-
Copy and paste schedule to different room problem corrected . . .
I have received the following from tadoº support: "Hello, Thank you for your patience. Our developers have fixed this issue. If the problem persists, please contact us. Kind regards, Akhilesh www.tado.com" And can confirm the copy and paste to a different room function is now working correctly on iPhone and Mac. Hugh
-
Replacing Three Channel Programmer - Need two Tado programmers?
Hi all, My house is a system boiler with three channels (Hot Water, Central Heat 1, Central Heating 2) and therefore two wired thermostats. If I want Tado to be able to control HW, CH1, CH2 independently, do I need two Tado programmers for this to work. Essentially HW, CH1 on one and CH2 on the other? I am currently…
-
Room Thermostats for auto restart after power cut
We have new room thermostats from Hetta (they are not smart but are digital). We suffer with lots of power cuts here. The Hetta digital room thermostats don't automatically switch back on when the power is restored. I am looking for room thermostats which are hardwired (with a battery if required) and MUST automatically…
-
Battery jiggle
Here’s the scenario. My heating has been off, and when I attempt to turn it on nothing happens. I have to spin/move the recently installed batteries around in the thermostat to get the system back online again. This frequently happens. I am constantly having to turn the batteries in both the thermostat and radiator stat to…
-
About a AC Control unit v2. Is this the normal behavior of The AC Control unit?
The AC control unit turns on and off the Heatpump unless I manually use The remote control unit. BR. pjok01, Denmark.
-
Spring/Summer and Autumn/Winter settings
Depending on the time of year, I change the temp I want to heat rooms to. So around early April I adjusted things and will do so again in October. It would be useful to have a quicker way to jump between these two settings.
-
Copy and pasting settings for rooms
Hi, during copying and pasting of one room to others (I have 16..) the "Confirm" button is not visible and I cannot scroll to it. This is the case for both my Win PC as well a Iphone and Ipad. Any suggestions of is this a bug?
-
Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
-
Tado V3 Wired Starter Kit with Glowworm Essential 28c Boiler - Heating just stays on
Hello, I have installed and configured the wired starter kit with my Glowworm Essential 28c boiler but no matter what I have set in the app for the heating schedule, the boiler just stays on. I have: Wired the eBus terminations correctly. Registered the internet bridge, receiver and wireless temp sensor and they appear…
-
How do I get my boiler to talk to the settings on my app and smart thermostat?
I have had my Tado for many years and generally it has been brilliant. Hot water is still brilliant. However heating is very temperamental. Often does not come on. And if it comes on it stops. I don’t think the pairing between the thermostat and the bridging is working. I have tried pairing regularly but get EO. I have…
-
Possible workaround for multi-home users on Samsung Android devices
Hi folks There's been quite a few posts on the multi-home support issue which got me thinking that surely it's possible to run multiple copies of an app on your phone. I have a Samsung Galaxy S9 and it appears that the Samsung Secure Folder feature will allow you to have a separate copy of the Tado app with different…
-
Support for multiple tado installations linked to 1 account
Please can we have proper support to enable management and control of multiple tado installations via the one account/email I stay at several locations and manage others as a landlord. When email notifications arrive they do not indicated which home they are for. Logging in/out of multiple accounts is awkward when you want…
-
Purchase of Auto-Assist for second home installation of Tado
Hi, I have successfully installed Tado at both my main and holiday homes. I have used App Cloner (installed via F-Droid) to clone a second instance of the Android Tado app and this is configured with a second email address (not the Android phones main email address used for the App store). I would like to purchase a second…
-
Second home problem
It is, as I have found from Taco support, possible to control 2 homes from the Tado app. However, to do this, one has to log out and then log in to the second home using a different email address as a username. With his quality product, I'm surprised that Tado haven't addressed this problem in their app.
-
Add Second Home (Multihome) - September 2022
Hi, when is the option being added to the app so we can control a second home. I find it surprising and to be honest, disgusting that this is not already a feature. I can see 3 years of complaints and an Admin person stating in April that it just keeps falling off the to do list.
-
Multiple homes
I would like to see the ability to view multiple properties from one login, having multiple places to manage is not easy when you have to logout and login to view second homes
-
how to add a second (and 3th) home with Tado to my app
As a satisfied Tado customer who installed the system in his home several years ago, I recently added Tado to the student house where my children live. I also considered installing Tado in my office, including air conditioning control. However, I discovered that the Tado app, installed on a single device, can only control…
-
Home number two - vacation house
I have bought equipment but not able to setup - seems like it’s not supported within app So now I need a new device - new mail - new virtual identity to get going - think I giving up - or did I miss something? You can only have one home with tado 🙈
-
Is it possible to connect more than one home?
I have asked the bot about a second home & it has replied “no problem just swop between home addresses” However, it appears to be almost impossible. Without two different phones & email addresses? Anybody worked it out or managed to speak to a real human?
-
Opentherm modulation with multiple zones/thermostats, UFH + Radiators
Hi There, I'm currently planning a new combi boiler install with Tado thermostats, and the system will incorporate a wet underfloor heating system in one area of the house, and conventional radiator system covering the rest of the property. I'm struggling to find information regarding how Tado thermostats can be used to…
-
Remove 10 room limit
I don’t live in a castle, but I exceeded the 10 room limit. So one room could not control the boiler after adding a temperature sensor to the room. Was ok before. To get round it I had to group two rooms together. Not ideal. I don’t see why 10 is a limit. Can’t Tado increase that please.
-
iOS 16.3 HomePod Temperature Sensor
With iOS 16.3 HomePods can now relay temperature and humidity data to HomeKit. I’ve had trouble with the room heat being cold on one side, and the tado valve is near radiator… I’m using the HomePod for offsetting the room temperature, could this be automatic ?
-
my.tado.com : support for 2FA
Hi. There is a ETA for support 2FA for the accesso to my.tado.com ? Best regards
-
2 heating zones plus hot water - guide unclear to me!
The guide included with the app doesn’t appear to clearly replicate my system. I have 3 heating zones in the house plus and unvented cylinder for hot water. Downstairs - Danfoss TP9000 which is a thermostat / programmer for both downstairs heating and hot water. It’s wired. Upstairs - Danfoss thermostat / programmer for…
-
After setting temp manually
After upping the temperature manually the stat seems to keep this setting until resume schedule is pressed on the app, (consequently often staying on all night) surly resuming the schedule at the next schedulde change would make more sense, does anybody know a way to make this happen
-
App should be able to shutoff manual settings of starterkit
For the use of Tado (starterkit) in rooms which cannot be accessed by you in person, such as; guestrooms, B&B, kids bedroom, other privacy sensitive situations, etc., it would be welcomed if the app can shut off the ability to change the roomtemperature manuallly. EG. We have a B&B and we have programmed the temperature…