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Battery status Matter
Hello, when Tado X radiator thermostats are connected to HomeAssistant using Matter Addon they dont show battery status because its not sending any. The radiator thermostats are connected through other brand Thread Border router.
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Tado Manual Control settings
Recently one of my radiator valves has not been following settings - in the settings I have it set that when I manually change the temperature it should do it for a set time. This wasn't happening and it was just doing until I resume schedule. I contacted tado and they asked me to swap it with one that is working…
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Why does 'wired' thermostat require batteries?
Considering replacing wired thermostat (+ controller) with Tado wired system. Why does Tado 'wired' thermostat require batteries. In the proposed installation, a remote village hall, battery thermostats are a no-no. If allowed on here, and if Tado DOES need batteries, can anyone recommend a system that doesn't, but still…
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why does my Tado ignore my schedule
for some unexplained reason our TADO keeps ignoring the existing schedule and decides we only want/need 7 degrees. Any ideas?
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Open Letter with ChatBot support team
My apologies for the odd formatting in the document, I wanted this published asap since it might be of interest to all Tado X users.
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Tado X and Vitodens 050-W BPJD OpenTherm
Hello, Today I received and installed Tado X and Bridge to control my Vitodens 050-W BPJD. I used the cabling suggested by the app Relay pin NO/COM and it works. Later I found this post here that seems to confirm the boiler supports OpenTherm. My questions are: 1 - do I have to move cables from Relay to OpenTherm…
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Vaillant and Hot Water
Got a Vaillant EcoTEC Plus VU30 CS/1-5 with a external hot water tank. My Tado v3 extension kit is connected to the ebus and is recognized by the boiler. In the boiler panel I cannot control the heating circuit (only can control in tado app) and it works ok. I configured the boiler in the app and in the thermostat to use…
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Collegamente IMMERGAS VICTRIX TERA V2 28kw con Tado
Volevo capire se è possibile collegare la mia caldaia IMMERGAS VICTRIX TERA V2 28kw a sistema Tado V3+ mendiante uscite digitali OT Opentherm e quindi in modulazione.
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Issues installing Wireless Temperature Sensor X
I have bought the Wireless Smart Thermostat X Starter kit, I've installed the programmer unit (Thread Border Router), but when I go to install the Wireless Temperature Sensor, I keep on getting error messages. Can't Reach Google or Can't find device. I have tried uninstall & re-install, changing network to 2.4 ghz, various…
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Change hot water to heating
Long story short after having an election in discovered that what we were told was controlling the water heater actually controlled the upstairs heating. Is there a way to change the water "room" to be just a normal heating so we can link it to the smart thermostat?
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Changed broadband & bridge will not connect
Hi, I have just changed my broadband provider and set up a mesh system and the bridge will not connect to LAN. Do I need to reset it and start again? There appears to be no way to change the network name and password.
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Buying advice please, replacing old wireless Honeywell
Afternoon all. My old RF wireless Honeywell thermostat has packed in, so I need to replace it. It is a pretty standard thing, only turning the combi boiler on and off, and that's it. I saw the Tado Smart Thermostat X and also a similar looking wireless version. Would the wireless version be what I need, and would that be…
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Why no error code display on app?
My boiler stops working due to fan issue and displays error code , but no message display on app at all until I find the error code on boiler
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Tado V3+ Temp Control Issues
Dear Community, Upon installation in mid November 2024, we set our upper (19°C) and lower (17°C) limits for the respective rooms in our house, and for about 2 weeks it went okay. Since the start of December 2024, it has been a proper mess. At random time intervals (outside our set schedule), Tado will heat up a room way…
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Please help - new wired thermostat
we have I think a faulty wired thermostat so want to replace. We bought a new one and connected it just the same as the old one, removed the old device from the app, added the new one and it didn’t work. The setting were the same as the old one R01 HC01 HW ticked and EK ticked. It on the extension kit the hot water light…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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Matter Version
Which version of Matter does Tado X currently support? My device firmwares are currently: Thermostats - 243.1 TRVs - 247.1 Bridges - 245.1 But without a public changelog, there's no way to see what any updates include.
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Caveat Emptor - Degraded Experience with Tado X
I've just upgraded by 13xTRV Tado V3 system to X, and can't help feeling that apart from the technological step forward in terms of Matter and Thread, I've actually taken a step backwards in terms of overall user experience as I find more and more options I'd taken for granted for 10 years are now missing. I actually…
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Smart Thermostat disconnects
Hi We have been running with Tado for a year now and generally very pleased but one smart Thermostat keeps disconnecting (i.e. marked as Disconnected in the app). I changed the batteries, removed and re added it to the Tado network and it worked a while but then happened again. Next I swapped the failing thermostat with…
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wiring tado x thermostat with gas bolier (protherm)
Dear support, I have purchased Tado X smart thermostat and trying to connect it with my gas bolier: Protherm Gepard Condens 18/25 MKV. I have tried to connect it according to your instructions in tado pro for installers app, However it is not working at all and gas boiler is always heating. can you maybe help or advise? my…
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Tado X set up question - UK home
Hi, I’m looking for some help on whether the tado x would work for me in my UK home (5 years old, new build). I currently have the following set up: Ideal Logic H18 boiler, Separate hot water tank (1st floor), Danfoss TP1 thermostat wired (heat and hot water - ground floor), Danfoss TP1 thermostat wired (heat only 1st…
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Energy IQ update...
Hi, so Energy IQ was pretty good when I started with Tado (4 years or so?). It then went lottery mode where it would just show nonsense. Has anyone else noticed them fixing it? The December numbers are within 80 kWh! That is pretty impressive…
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Wireless Themostat on hot Water Channel
Can you add a wireless thermostat to the hot water channel andcontrol the zone this way? Appshows it setup this way but the thermostat does stop the zone when temperatureis met.
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Can wired thermostats be used wirelessly in 2 zones?
Hi All, I purchased just before Christmas, a wired thermostat and the wired starter kit V3+ I intended to use these via existing wiring but I cannot do this as the wiring done by the house builder is CAT5 data cables and my wife does not want new cables put in as this will mean holes/channels in the walls. So I'm going to…
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Y-plan 2 zone system on combi (Rads + UFH) with Tado wireless starter kit + wired thermostat
Thoughts on this? System boiler with 1 zone heating being replaced by combi with 2 zone heating (all radiators on zone 1, but now separating UFH to zone 2) The plumber wasn't familiar with Tado and its capabilities/limitations but having gone through it together we came up with the following modified diagram based on the…
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Allow swiping to access next room
Once you selected a room you should be able to just swipe to the next room but have to come out of the room to go back to the home screen and then select the next room; this is rather cumbersome and was much easier in the pre-v3+ app
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I can't control the heating and don't seem to have a thermostat. Did the previous owner screw me?
Long story short, I bought a flat and got keys last week. Estate agent told me the old owner left instructions on the heating app. When I got here, I had nothing. Yesterday my wifi was sorted, and I added the Internet bridge and the wireless receiver on the tado app. No sign of a thermostat anywhere, other than an old…
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All off function
Does anyone have an issue with the “turn off all rooms” function not working correctly? Randomly it fails to turn off all the rads even though everything shows as off in the app. The heating light on the receiver remains on and a random radiator or two is still blasting away. Tado are currently investigating for me and we…
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Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
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switch on with Alexa
First of all I apologize if this has already been discussed, but I have been looking for a long time and I can’t find anything. I have a wireless x thermostat and can not turn it on or create a routine with alexa if the thermostat is off. Only recognizes me the command to raise, lower temperature and turn it off, but once…