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Suisse, western area around Vaud. Installation engineers? Anyone?
kendrick@bluewin.ch 0044 7557 806315
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Temporary extend current schedule
Time to time I get into the situation when I know I will work a bit longer in my work room. Currently I can do two things to extend the heating, 1) wait until the switch and then set to the same temperature as before with a (optional) time limit 2) set the temperature +/-0.5C before the schedule switching off with…
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Heat release valves
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining heat should release and this extra heat could be useful in bathrooms or other higher heet needed rooms.
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Self installation
We have chosen to have our Tado wireless thermostat installed professionally. The pro told us Tado as a product is fab but he says it should not be classed as self installation because once you take off the boiler cover you have broken safety regulations and would need it to be assessed by a professional afterwards.
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Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
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Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
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Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
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Tado support not responding
The support@tado.zendesk.com email has always been very responsive but I have sent two emails recently without a response. Has the support email address changed?
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Room stat setting
All my rads have smart trvs. What temp should I set the room temp to?
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Tado TRV Brass Colours
I hope someone can help. We are doing a big renovation and will have polished brass radiator valve housings. We’re happy to replace the tops with our existing Tados but that little silver thread that connects it to the body of the TRV is so annoying. Anyone had any luck replacing these with brass ones? Or any other smart…
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Heating won't turn off even when all room are above their target temperature
I am having trouble with my Tado system. The heating will not turn off even though all room that are controlled by trvs and thermostats are above their target twmoretue. Even if I turn all rooms off the hearing does not turn off. The rooms that have trvs anf are above the target twmoretue don't heat up its only the…
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Tado Smart AC Control Constantly connecting and disconnecting from WiFi.
Hi, I have a Tado Smart AC Control that shows E04 on the display. It is constantly connecting to my WiFi network for 0s, and disconnecting, only to reconnect again and repeat the process. This is ridiculous behaviour. The reason it can't connect to the Tado servers, and why it's showing E04 is because there is no internet…
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Hot water disappeared form app and can’t override.
Hi. I have had many problems with the system in the year I have had it but I wondered if anyone could help with this one as it is quite urgent. I have no hot water and no way of switching it on. The app has lost its hot water button and the box won’t allow me to manually override. I have contacted TADO and await a…
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Combi boiler hot water control
Hello everyone. A bit of pickle here with hot water control and i can't seem to find an answer to it. I have a vaillant ecotec pro (vcw 289 i believe) hooked up to tado via ebus. Works like a charm when it comes to heating, no issues here. But i have a problem with hot water control as it seems to have overtaken the…
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Setup help / programmer question
Hello All, Appreciate anyone's help in advance, and if anything below I have done wrong or need to do more. I have the v3 wired starter kit + 1 more wired thermostat. I have replaced 2 x Danfoss4000 thermostats (one updtairs bedroom and doenstairs hallway) with the tado wired ones. Was just COM TO COM AND NO TO NO. There…
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Improve Care&Protect boiler fault detection
The problem i encounter is easy to explain. If for example my TADO is programmed to turn my boiler on (be it automatically or manually), and for whatever reason the boiler is either Off or the mains is down, TADO doesn’t inform that the boiler isn’t on. In this second report I have sent, the boiler was resetting itself due…
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Tado FAILS to connect YET AGAIN
I’m getting so sick of Tado randomly loosing its connection to the internet or other Tado devices. It works fine for a while then randomly stops working. It’s not good enough Tado.
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Is anyone else experiencing long periods where the Wireless Receiver disconnects from the Bridge?
All my TRVs are connected to the Internet Bridge and I can see them in HomeKit but the Wireless Receiver refuses to connect leaving everything off line. I’ve restarted everything, checked the Internet connection but still no joy. I’m wondering if this is a Tado server issue?
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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No access to tado app or via web browser - 31st March 2024... Anyone else?
I seem to be unable to access Tado dashboard. Anyone else having issues? When trying to open the Tado app, I am only getting a black screen with a spinning circle at the bottom. Here's what I've tried; Accessing via a web browser: Chrome and Microsoft Edge - and in Incognito mode on both. Accessing via work PC. Accessing…
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tado API
Does tado have an API ? Where can I find the documentation ?
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Oil Burner and Back Boiler Compatibility
Hi, I have a Grant oil burner with a basic APT timer and 2 zone (upstairs/downstairs) switch. I have a stove with back boiler installed into the switch also. Will Tado work with this setup and what design would I use? Thanks
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Reduce the comfort temperature range to 18-21°c
In the uk a room set for the comfort range of over 20°c can far exceed a comfortable temperature. I would suggest reducing this so my app doesn't think my house is cold all the time
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Change comfort scale
I find 18C comfortable, yet Tado tells me that I’m cold (even 19.5C is considered cold, whereas it’s uncomfortably warm for me). I’d like to be able to change the comfort scale, so I’m not prompted to “put on a jumper”, “snuggle under a blanket”, or “turn the heating up”. When we’re meant to be saving energy and resources,…
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Smart schedule is not working
I have added time blocks but it is not working Out of all the radiators we have I have set up 3 for the following morning None of them turned on Is there anything that I’m missing ? Please could you help?
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Fault detection if no temperature change detected
If a room has an temperature increase demand but there is no change in temperature for a given time period a warning should be triggered by Tado. My boiler has an issue that it needs resetting Every soften I only find out after an hour so after i get cold. That the system is not working. But the Tado ‘care & protect’ tab…
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Smart Trv disconnecting intermittently
Just installed 4 smart TRV's, and one of them keeps losing connection. Weird thing is that it is the one closest to the Internet bridge. During installation it had an E2 error, but I did not have time to fix straight away. Later when I went back to it the problem had disappeared. As I understand it, E2 problem is an issue…
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Boiler not firing - Tado calling for heat
I’ve installed my Tado thermostat and extension kit correctly and followed all the steps to the letter in the instructions. Everything is connected in the app and seems to be working fine. However, when adjusting the temperature on the tado stat it makes a click and changes to heating but the boiler never fires. I’ve been…
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Why have my Tado wired thermostats lost power (Com is dead)?
My Tado stopped working last night after a year without issue. None of the wired thermostats are sending a signal to the receiver (they no longer "click" when you call for heat). Hot water continues to work. This lead me to test the cables for power and they were all dead. Now in a very cold house, I switched the zone…
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Swapping Salus RT510RF to Tado system
Hoping someone can help. I used to have Tado fitted at home until I replaced this with Heatmiser controls due to introducing underfloor heating. The Tado equipment I have is the Internet bridge to connect to the router, a Tado Extension kit and 2 x wired Smart Thermostats. My son has recently moved into his new home. The…