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time to send the order from the app
Hi! I have a tado X thermostat and when I use the app to turn on the boiler, it takes about 1 minute to send the signal. It's normal? It takes a minute to turn off too
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Be able to see when heating was on in all rooms on one chart.
I like that I can see what times of the day the heating came on in a given room, but it would be great if I could see all the times the heating came on, in all rooms, at the same time in the same chart. This would help me to see my usage much better than checking 7 devices separately and reduce energy usage. E.g. I may…
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Can anybody advise with my wiring for thermostat please?
Hi, I have a Drayton LZ711Si programmer and a wired Drayton CombiStat. I was thinking I’d just get a wired V3+ and swap the stat over but looking inside it has but 3 wires Brown to Live Blue to 2 and Green/Yellow to Earth. So thinking I would benefit best from a Wireless system I took the programmer front off to reveal L N…
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Adjust support expectations; replace the bot with a form
tl;dr: Having a support chat is giving a false impression of one actually getting one-on-one, immediate support. I do however understand why tado absolutely wants people to go through the bot instead of just sending an email. So how about we compromise and everyone gets something they want… Long version: Looking through…
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Daikin Heat Pump Compatibility
I am looking for a smart home heating solution and contacted support to assess compatibility for Tado X which states it accommodates under floor systems. Support informed me that Tado X is not compatible with Daikin Altherma R F - EHVH-CB and Daikin ERLQ006CAV3. I would suggest adding compatibility as this is a widely…
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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Tado TRVs Heating Control
I have installed the V3+ along with some smart TRVs. Can anyone tell me how these interact with the heating system? I assumed the TRVs would be just set up to allow the room to heat to the desired temperature as and when the heating comes on. Or is it that the TRVs will bring the heating on if that specific room falls…
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how to turn on rooms!
My schedule doesn't work, at the top it only has turn off all rooms, so the heating turns off at the set points instead of changing the temperature. I can drag the temperature up on the heating button, but it seems to be set to turn off. The top resume schedule button turns it off when I press that. Help!!! I wake up cold.…
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Tado X add to current Home with V3 versions
If you already have several Tado V3 TVRs if you purchase an additional New TVR X & the new X Bridge do they get added to the same home as the current Tado v3s or does the app create a 2nd Home? I would like all my Tado devices to show upmon the same Home screen?
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No support from Tado
I’ve raised a support request on Sunday via the chat function and still haven’t received a response. Is there anyway to escalate?
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Heating up single room doesn't turn the boiler on
My setup is a gas boiler, a wired Tado X thermostat, and a Tado X radiatorknop in each room. My problem is when I set the high temperature in a room, other than where the wired X thermostat is located, nothing happens. I mean, the knop opens the water flow but the boiler doesn't start. If I set the temperature higher in…
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Help to identify valve type and adaptor
hello, can anyone identify this valve and recommend an adaptor, please? I’ve not had a response from Tado to date. Winter is coming!
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Faulty product, no response. What is the process to get a fix or replacement?
I sent several messages to the support team in the last few days. I did not get even a confirmation message that they received my question / ask regarding a faulty product. All I want to know is what is the process that I can follow to get a fix, replacement or refund. Super frustrating. Do you know about any channel that…
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Adding wireless temperature sensor to same room with wired smart thermostat
Hi there, Anyone tried this recently? I used able to do this but today I could not and the app saying one room can only have either wireless temperature senor or wired smart thermostat. I need this setup because my smart thermostat is at a location which cannot get temperature correctly, thus I add a wireless one for the…
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Installation help!
Hi everyone! Have the same conundrum as some of the other users here but having gone through the answers, still unclear about how to proceed. I have purchased a Bellway new build and have Ideal Logic H2 H15 Combi boiler with two zones heating (wired thermostats for downstairs and upstairs) and hotwater. The programmer is…
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App with Tado X devices
Hi there, i'm an old user of V3. Now i split my big house in two, using in one appartmente Tado X and on the other Tado V3. I notice many different behaviour off the app. It lacks many function like reorder rooms or fast way to change schedule. Why this ? I'm expecting improve also on the app side and now i feel myself…
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dehumidifier
Insert in HomeKit the possibility to select the dehumidifier function provided by the air conditioner.
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Compatibility
Hi dear, Is Danfoss RAS B2 TRV compatible with TADO. If yes, which adaptor I have to use. Thanks
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Wire question
Hello! I'm switching to wired Tado from a Tuya WIFI thermostat (Unisenza). Currently I have 4 wires, NSB (night stand by), Live, Null and Switched Live. Can you please help me with the wiring to Tado? Thanks!
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Help with zone contollers
Hi, I have just setup tado in my house. A brief layout as follows. I have a combo boiler. 2 zones. I have radiators and ufh with a zone valve. I have wired a wireless receiver to control the boiler with a wireless tado thermostat and a wired smart thermostat to control the ufh. This put the 2 of them in the app as separate…
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Smart AC Control V3 IFTTT - freezing prevension.
I have been using Smart AC Control V3 with IFTTT automation to control the heat in a summer cottage. But now after end of support of IFTTT I need to find new way to keep my home frost free. I had an automation in IFTTT like this: IF the temperature in the falls below 5°C THEN heat room for 1 hour. How is it possible to get…
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Tado X suggestions
(I originally messaged this direct to Tado but they asked me to repost it here.) I have read that currently your Tado X heat pump controller supports only some makes of ASHP as of yet but based on customer requests you will add more. I am therefore contacting you to suggest both Samsung Mono HT Quiet, and Daikin Altherma 3…
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TADO radiator thermostat not turning off
I have 3 Tado radiator thermostats in one room. For about a month they all worked fine in sync. Then, one of them refused to turn off, the other 2 turn off when told to no problem, but the one radiator stays on. I tried swapping them over but the same radiator continues to work incorrectly so, in other words, the Tado that…
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Anyone else having problems with radiator thermostats over heating rooms when they should be off?
As I told Tado support after emailing them over and over again about this issue and still not getting it resolved... I am interested to see if other people are experiencing the same as me. I fitted Tado radiator thermostats to all my radiators along with a room thermostat in the living room and extension kit on the boiler…
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All room graphs in 1 place
Please offer either a consolidated graph for all rooms, or an easier way ('next, next, next...') to browse the room graphs. Currently it's tedious to exit each room page, enter the other, tap the graph icon; repeated x times.
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Bad connection of a Smartest tado radiator V3
Good morning, I have a smartest radiator with a bad connection that goes on and off. I have tried the following with no luck 1) changed the batteries and put the ones Tado sents with a new Tado thermostat 2) put another Tado thermostat in this radiator. The Tado thermostat that worked perfectly in another radiator, starts…
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Radiators which don’t have smart valve heating when hot water is switched on?
I have a new tado installed with 5 of the 12 radiators in the house not having smart valves. When I switch on hot water the radiators get heated even though I m only switching on the hot water??
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Anyone successfully connected wired Tado Thermostat to Ariston Genus One?
Hi, i'm having a (very) hard time to put this to work so maybe someone can help or already faced same issue: I have an Ariston Genus One Net boiler with a wired Tado Thermostat, heating (no floor) and hot water. I've followed the Tado App for Installers app wiring diagram: In Ariston i have connected to eBus, place a…
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Tado ebus and Vaillant AntiCycling
So I have connected my tado wireless receiver to the ebus on my vaillant ecotec pro 24. Seems to run okay but after the tado drops its call for heat the boiler immediately goes into anti cycling timeout for 20 mins. Is this normal or do I need to change something? Thanks in advance
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Maximum opening percent and time on radiator thermostate
To ensure not to send hot water out of the radiator, it could be helpfull to could adjust the maximum opening percentage combined with maximum opening time, followed with a minimum closing time.