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Tado was working fine and now it's broken. Support are pointless. I need help please
My Tado system was working fine for 6 months. I have a Tado V3+ Wireless Heating and Hot Water Smart Thermostat Starter Kit on a Gloworm Flexicom cx combi boiler and 5 X basic smart thermostats. On around 11 October all 5 thermostats no longer were working properly. When one radiator is turned on, even though the others…
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Wiring receiver to Ideal Eco Esprit
I am trying to connect v3+ starter kit EU to my boiler. I have no separate thermostat and have a mechanical timer only on my Ideal Eco Esprit boiler. I have been sent instructions but have no terminal labelled roomstat 1 and 2. Can I remove the link and wire the black and grey either way round? Do i leave the mechanical…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Offline notification
My Internet Bridge went off-line and I didn't realise for hours. A simple reset was all it took to fix the issue, which I could have done way sooner if I'd realised. Tado sends other notifications, like a thermostat needing batteries. I would like Tado to send me a notification, either push-notification in the app, or…
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Beginner - what to buy
Hi, I am looking to get a Tado system and was wondering what I need to buy for my setup. All the starter sets etc. are a little confusing for me as I am not exactly sure what is the setup I have in my house. (it was setup by a previous owner). Can someone guide me if I post pictures of what I have Boiler - HP Potterton…
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Tado lied to me on screwfix.co.uk - What next?
I posted the attached question to the screwfix website last week, prior to purchasing the V3+ wireless kit. I'm now trying to install the kit and when I search for the existing programmer model in the app it's telling me that the Timeguard TRT038 is not compatible. So Tado lied to me. Not only have I wasted £84.99 at…
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Worcester Bosch 4000 ems control
Please enable support of EMS / Ebus functionality so Tado can control modulation of this boiler
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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Why does my Vaillant combi boiler heat up water when I turn on cold water?
Hi everyone, I have a Vaillant combi boiler (Vaillant ecoTEC plus VUI 26CS/1-5), and I’ve noticed that it starts heating up when I turn on the cold water tap. It does happen every time. Recently, we installed a pressure regulator at the main water inlet to lower the pressure in the appartments building. It seemed to stop…
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Spare adaptor for V radiator thermostat?
One of my v thermostats showed a spanner error. Through swapping it with a different radiator I isolated the problem as being with the adaptor or the bottom part of the thermostat that the main device connects to, ie the bit that you fit around the radiator. Question is - how do I get a new one of these to see if that…
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Update thermostat settings after adding a heatpump to my system
Hi, I'm about to install a hybrid heatpump to my system. This will require an update to the settings of my Tado Smart Thermostat and Smart Radiator buttons - I've been reading that Tado Support can do this for you, but how on earth am I supposed to contact them? Is there a link for creating a support ticket? Many thanks,…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Wired and Wireless Thermostats
Howdy, due to an order mix-up I have a wired thermostat and will, much later, receive a wireless starter kit. My question is - once I connect the boiler to the wireless starter kit and have eliminated the need for a wired thermostat - can I use the wired thermo as a wireless one? Best regards CM.
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Indoor air quality - Heat Recovery & ventilation system
Hi i have a HRV system installed that will change the air in our home approx 3x a day and recover the heat from exhausted air. How does Tado calculate interior air quality? Will it factor this as part of its interior air quality as i do not need to open windows? Should i worry that my HRV system might not be performing if…
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Tado App graph
V3+ when I tap on the icon , I can display humility or weather or HW. But curiously , by selecting weather, it’s opposite, as in selecting it makes it weather info disappear and deselect makes weather information appear Ah well, not life changing 🙃
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Provide method to specify type of heating system, i.e. radiators, underfloor, etc.
There is no facility to specify what type of heating system is installed. It appears Tado treats all systems as if the heating system is based on radiators. In case of a underfloor only system it is likely the floor is cold when the first call for heat after a break is generated. Currently the system would start to run for…
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3rd party temperature sensor support or cheaper add-on temperature sensor
I have multiple tado radiator thermostats, but all of them are a couple of degrees out with the actual temperature. I use an Aqara temperature sensor to measure the actual temperature in the room, further away from my radiator. It would be great if the tado app could use the data of these aqara sensors to measure the…
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Getting rid of Tado
Hi Guys, After having weeks of issues in trying to get my Tado to work I am thinking of leaving all together and switching to a different smart thermostat. My question is as I could never get my app & thermostat to actually work after my boiler decided to stop responding to it, do I literally just delete my account on the…
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Heat only works with hot water on?
I had an electrician install my Tado and they swear they have done it correctly, but my central heating will only turn on when my hot water is on. Any idea what needs switched based on the pictures? They are saying they did it correctly and if it's not working it's an issue with the boiler, not electrical 😕
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allow changing the name of devices
Please allow us to change the names of devices to make it easier to identify them. For example, getting an email that tells me: "We have noticed that the batteries in your Smart Radiator Thermostat VA*******048 in the zone ****** are running low." I have 15 devices and if each device had a name I wouldn't have to waste…
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Problem connecting from smartphone after update
Good morning, I updated the app a couple of days ago to the current 8.26.0. Since then I have not been able to connect via smartphone. From the computer I connect to the profile and communicate with the thermostat, from the smartphone it does not allow me to log in and continually proposes the login page. This means that…
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Notificación al móvil en caso de encendido/apagado de calefacción
Una sencilla forma de saber si se ha puesto en marcha la calefacción en nuestra casa (o en una estancia de ella) a través de una notificación al móvil (tira o globo) especialmente si nos encontramos fuera de nuestro hogar. Igualmente se podría notificar apagado de calefacción. Estas notificaciones podrían activarse o…
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How to wire intergas xtreme 36 to Tado wireless receiver?
Hello, i installed a new boiler from intergas. And tryjng to install the wireless receiver, but tado do not yet have an wiring instruction for this combo. I have no clue how. Below are pictures of the panels of intergas and tado.
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Modulating in relay mode
My tado thermostats are wired in relay to the boiler, a lot of the time the zones have 1 ‘wavey’ line and are calling for heat according to the app. The boiler doesn’t tend to start up when this happens which I’m fine with but it skews the boiler activity timings in the app. Is there a way to prevent this?
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Moved: Tado in een oud huis
This discussion has been moved.
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Setup modulation for underfloor heating
Hello, I have underfloor heating in my family house and have set a constant temperature of 22.5°C on the Tado V3 thermostat. Last night, the outdoor temperature was 2°C. At 1:15 am, the indoor temperature dropped to 22.5°C, and Tado started heating at the lowest level (one bar). It continued to heat at one bar from 1:15 am…
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Create a range extender or let us use a second bridge...
Having olny 1 bridge per house is a massive design flaw yet to be addressed by Tado. Unless you leave in a tiny house made of cardboard walls, the TRV wlll lose connection or burn batteries in only a matter I'd a couple of weeks. I live in a house across 3 floors, I really struggle with the range and can't have full…
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Set Humidex instead temperature
It can be useful to have the option to set the perceived temperature instead only the normal temperature. In the high humidity zones temperature is not significant. It would be nice to trigger the air conditioning with your wireless control to decrease humidity.
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Measuring room temperature.
I have a feeling I know the answer to this. I have 8 TRVs across 2 zones. Two of the worst offenders for horrendously wild temperature measurements have had Wireless Thermostats added to the room in a sensible place, correcting the problem in now 4 rooms (including the Wired Thermostats in the Hall and Landing. As I cannot…
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New boiler = new tado?
I currently have a condensing boiler with integrated hot water storage (Potterton Powermax HE) with a Tado V3+ Black Edition Wireless Heating & Hot Water Smart Thermostat Starter Kit. I'm getting the boiler replaced with a combi (Worcester Bosch Greenstar 4000). Can the existing tado unit be wired to the new combi boiler,…