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Energy IQ Meter Readings: New gas meter, restarts at zero
Hi, I've logged my gas meter reading in the Tado app in "Energy IQ => Meter Readings => Add" a few times each month. A few months ago, our gas meter had to be changed and the readings on our gas new gas meter now restarted at zero. Can I just put the zero and subsequent readings into Tado's Energy IQ Meter Readings, and…
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Air source heat pump linked to UK's Octopus Energy Agile Tariff
Tado should add the ability to heat up the water cylinder using an air source heat pump based on the cheapest energy rate of the UK's Octopus Energy Agile Tariff. This could save lots of £. It would need some AI or the like to spot what is likely to be the cheapest rate for the day, though that may be quite stable and for…
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Combining TRV's into room groups
New to Tado so please excuse me if this is already possible… I have fitted 18 thermostatic valves to our heating system that is plumbed as 3 separate zones. Some rooms have multiple radiators that obviously show up individually in the operating app. Is it possible to cluster these into one room group which then averages…
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Success with linking electric underfloor heating?
Has anyone had any success with linking electric underfloor heating with Tado? In general Tado does not seem to support connectivity with electric underfloor heating, but does point to Is tado° compatible with electric heating systems? which in turn points to Manual for Professional Installers, implying that it is at least…
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Problem removing wires from old programmer
I'm currently in the process of transferring my old programmer to the tado wireless receiver, but having taken the faceplate off and removed the wires, I'm now unable to actually free the wires from the cable clamps(?) due to the screws. Not sure if anyone's had a similar issue getting them out or if I'm missing something,…
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Tado overheating rooms
I bought a house with a tado system and I'm struggling to get the temperatures right in the different rooms. When I set the temperature to 20 tado heats the room to 25 before it stops. The problem is more outspoken in smaller rooms and I do think that the radiators are rather oversized for the rooms they're in. It seems it…
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Latest wireless receiver firmware?
Hi there is anyone able to confirm to me the latest firmware number for the v3+ wireless receiver? Mine is currently set to 94.2 and tado support has told me it is not the most current version. Frustrating as I am unable to change the configuration on the unit to s plan from combi and unable to control my hot water at…
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Vaillant Turbomax plus 824E
Has anyone connected the V3+ starter kit to a Vaillant Turbomax plus 824E? I don’t want to go out and buy it and find it’s not compatible or doesn’t work properly once fitted or it takes weeks to set up and is a pain in the buttcheeks. Thanks for any info 👍🏻
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Android 15 app issues?
My Pixel 7 updated to Android 15 yesterday, and today the tado app refuses to move past the tado splash screen. Initially I assumed there was a server outage somewhere, however the app is fine on wife's iPhone. Anyone else experiencing issues?
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Thermostat constantly switches boiler on and off
Hi. Installed the tado thermostat yesterday, while I like the app and smart scheduling - I just don't understand the way the thermostat alhorithms work. I have a Daikin heat pump with two zones. Temu is installed into one zone. I set the desired temperature in the zone to 21 and the heat pump worked all the time until the…
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Different schedules in X equipment like in the V series
Is there a possibility to have the same configuration related to the schedules like in the V series? Depending on the days: M to F and WE All the days Everyday
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Smart Radiator Thermostat - Radio KO
I added, almost three years ago, a basic intelligent thermostat kit and four Radiator Thermostat (2 "Intelligent" and 2 Basic) to my independent heating system. One of the Smart Radiator Thermostat has reached the complete discharge of the batteries. Once the batteries are replaced, the Smart Radiator Thermostat no longer…
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HW not starting boiler. CH ok new Tado V3+ Wireless setup
Morning all, new to the game, wired up the receiver last night and the boiler fires on for the heating but nothing for the HW like it would. hot water cylinder and header tank in use. 1)Old programmer cabling 2)New wiring 3) Wr1 4)Devices replaced TIA
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Non smart TRVs seem to be turned on when they shouldn't be, please help.
I purchased the tado starter kit and 6 smart TRVs. I have my wireless receiver in my garage attached to the boiler. The bridge is in my front hallway beside the router. I have 3 rooms in the house that don't have smart TRVs added. I have my wireless temperature sensor in my front hallway along with the bridge and a…
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Boiler not switching off
Installed the Tado starter kit V3+, Installation easy enough with wiring instructions provided for replacing the existing controller and room stat. Problem is that the central heating is always on regardless of settings. The boiler continues to be on. the only way to turn off the CH is to switch of the mains supply to the…
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Can’t add 2 houses?
How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this
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Extend the diameter of the Home Area.
Way back around 2013, when I first fitted a Tado system with an extension kit as a relay control over the boiler, there was a bug in Tado's system. It couldn't locate my actual address correctly on the map and it also allowed me to set the Home Area diameter to as much as 50 miles away from home. Since moving into a very…
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Contacting Tado Support
Hello everyone, My tado stopped working one week ago. I messaged Customer Support and had an answer withint a few hours. They guided me through some tests I needed to do to the Tado. I did these tests and sent them the result. However, the Tado agent did not respond. Over the past 4 days I have tried contact Customer…
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All tado devices suddenly offline
This morning all my tado V3 devices are suddenly offline. The internet connection is fine, and I have restarted the radio receiver but still everything is showing offline. I have paired the wireless thermostat as well. Any thoughts & suggestions welcomed Nick
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Tado v3+ wireless thermostat with hot water
Hey guys , I bought the v3+ starter kit with hot water control (wireless) and having trouble wiring it up to my boiler My boiler is a Worcester green star 30si Mk iii. I will attach some pics of what I have done app works , paired just doesn’t seem to put heating off and on etc On my boiler panel I have (N , NS , LS , LR)…
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Consumption graphs: add option to scale the graph from 0
It would be great if there was an option to make the vertical axis of the consumption graphs scale from zero, instead of showing them as a "zoomed in" scale e.g. between 14°C and 22°C or whatever. It's clearer to see patterns and the peaks/troughs are less exaggerated from 0. It's also impossible to compare graphs over…
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Tado x smart thermostat and Junkers boiler
Hi everyone, I have a Junkers boiler and a Fw120 thermostat that I want to change for a tado x smart wired thermostat that I just bought. My Fw120 thermostat has b1 and b4 wires connected, also a b2 wire not connected. Do you know where those wires from the boiler should be plugged on the tado x smart thermostat? I tried…
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Tado TRV not calling for heat
In the past 2 days one of the trvs seems to have stopped calling for heat. When I turn up the rad it doesn't switch on the boiler. It shows in the app that it's calling for full power but the temp in the room drops
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Add command ON/OFF of the system in the wireless sensor Thermostat
Hi is possible add to the wireless sensor thermostat the command of on/off of the system, like is in the app of mobile. The same way that the temperature of the hot water is adjusted to the thermostat menu. Thank
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Ensure that Tado Support reply to support requests
Hello, I have messaged tado customer support numerous times over the past few days (including setting up new message threads). However, I have not received a reply. My suggestion for improvement is that you improve this situation and make sure requests for support are answered. Mine is quite urgent because my tado has…
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iPadOS 18
Did you test the app on iPadOS 18 before releasing the update?
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Multi Home Support
I would like to use tado in my main house and in my vacation home. Currently this is only possible by using one account through the app and the other account using the web-app. I would like to have both available in the same account.
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Multiple wireless thermostats for whole home - which one takes precedence?
I recently installed Tado for my combi boiler central heating and I am having trouble with it. I have one wired smart thermostat connected directly to my boiler, plus one additional wireless temperature sensor mounted in the living room. I don't have any smart TRVs. I want the wireless living room sensor to be the only…
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Problem adding tado X Wireless Thermostat to Alexa
Hi Tado community, Even though I follow all the instructions on the taro app (settings>device linking>copy code) as well as the Alexa app (add device>other>paste code) I’m not able to add the thermostat as a Matter device in Alexa. I keep getting a “Something went wrong - An unexpected error occurred. Please try angain…
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App Ideas - 'call for heat' alignment
Issue: my heating is on a lot through the day. I'd like better visibility of when the boiler has been triggered (called for heat) and by what. And better control so I can (or the system automatically will) try to align devices calling for heat (so perhaps 3 devices call for heat together for an hour, then all go off for an…