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tado GmbH Incident - degraded performance affecting the tado° app - 19 November 2024
Yesterday, as reported by tado GmbG Inicident, there was a temporary degraded performance affecting the tado app. Just to inform you how this incident may have affected my Panasonic Aquarea heat pump system. It appeared that the heat pump did not warm the house at all for some hours. Due to the heat already present in the…
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Heating not working
Hi I’ve followed the app’s instructions to wire the receiver into the boiler and connect it to the WiFi and I’m all connected it says but the app or thermostat isn’t actually controlling my boiler it says it’s heating but the radiators don’t increase in temperature please help haha
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TADO X head: non connecting
Hi I've bought a TADO X Smart Start Kit (2 heads + Bridge + Thermostat) No way to have the 2 Heads connected (the Bridge is in the same room as the 2 heads) I've also bought (separately) n. 4 Heads TADO X (installed in different rooms) and I have connected them without any probelm (same WiFi, same Bridge, same Phone as…
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Does tado measure relative humidity?
Or does it just measure humidity?
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Anyones v3 Thermostat display an incorrect (lower) temperature thus cause continual overheating?
I have an issue that is similar to others regarding ‘overheating’ however I have an extra issue on top that – which is that the actual Thermostat (and App) is displaying the wrong current room temperature, which I believe is causing the overheating – I’ve not seen this mentioned in other “overheating” posts. Set-up: Wired…
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Wired thermostat installation - no COM port
Hello, I am trying to wire in a wired thermostat directly to my Greenstar 8000. I realise that this won’t allow for modulation, however, I am seeking individual room control which my current system will not allow. How do I wire in my Tado wired thermostat directly to the boiler? There are no COM ports…
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Firmware confusion
Can someone definitively tell me the latest firmware numbers please?? Smart TRVs , Smart thermostats, temp sensors etc ?? Also how regularly do Tado offer new releases ??
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Multiple tado stats
Hi there, I've been happily controlling my central heating with a tado starter set for about a year now. The only problem I have is that the stat is in the kitchen, if I'm doing a lot of cooking or if the Woodburner is lit in the kitchen, the temperature setpoint will be satisfied and therefore Tado will stop the boiler.…
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Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
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Can anybody advise with my wiring for thermostat please?
Hi, I have a Drayton LZ711Si programmer and a wired Drayton CombiStat. I was thinking I’d just get a wired V3+ and swap the stat over but looking inside it has but 3 wires Brown to Live Blue to 2 and Green/Yellow to Earth. So thinking I would benefit best from a Wireless system I took the programmer front off to reveal L N…
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Heat-only boiler with programmer and wired thermostat - confused as to the best setup!
Hi, I've tried to do some reading but am getting a little confused as to the best set up for me. Can anyone please help? I have a Baxi 600 heat-only boiler (+ hot water cylinder upstairs), which is connected to a Honeywell ST9400S programmer. There's a wired thermostat in the hallway, and I can control both the central…
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Tado X wiring setup
Hi all, We recently received a Wireless Smart Thermostat X - Starter Kit and two Wired Smart Thermostat X. The previous system had 3 zones, 1 Hot Water Cyclinder Zone and 2 Central Heating Zones. The old programmer (ThermaQ TQX0027, also known as ESi ES3247B) controlled these zones. The old thermostats are ThermaQ branded…
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Merged: Device Linking
This discussion has been merged.
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energy efficiency with Tado X relay on/off vs Tado V3+ modulating/opentherm
I purchased a Tado X wired thermostat along with 12 Tado X radiator valves, assuming they would be compatible with my system in the same way as the V3+ version. However, I discovered that my Ariston boiler uses BridgeNet instead of Opentherm, and the X version isn’t compatible with my boiler’s digital interface. As a…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Installed Tado X and have an issue
Although I have raised a chat with support I thought I would post here as well as I have no idea how long it will be before I get a reply. I didn't raise it as an emergency as the heating is working, somewhat. The issue is that of five rooms only two are currently able to fire the boiler. Four rooms have radiator stats and…
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Profiles (again)
How much work will there be to enable us to create differnt profiles in the app? I know its been asked before but users seem to have an answer by adjusting the existing home profiles. I DONT WANT TO DO THIS. I want to press a button when for example we have guests staying or if we have a snow day or i'm working from home…
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Can the Smart TVRS on each rad work as a stand alone unit in the event of a failure of the wireless
Can Smart TVRS on each rad work as a stand alone unit in the event of a failure of the wireless system
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Tado v3 extension and a New boiler
Anyone has any experience regarding the Baxi Platinum iPlus 24AF? Specs talk about a R-BUS connection. Is it ok with tado?
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Heating
my radiator are coming on with hot water something not right with wiring hope someone can give me some advice thank you
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tado & multizone wet UFH
Hello, On our first floor, we currently have a single zone UFH set-up, using a Robot manifold. The manifold has a 'dumb' TRV on it. We have an internet bridge. The dumb TRV is paired to a wireless smart thermostat which senses the temperature in the zone. This wireless thermostat is also paired to a wired thermostat which…
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Energy IQ, opentherm
Hi, I live in Scotland, I have a v2 system, my current boiler is a Viessmann Vitodens 050-w B0KA, which was installed in January 2024, replaced an Alpha Intec. The installer connected the v2 extension kit using relay mode, the heat flow was setup to 60 C and the hot water to 60 C. After the installation I haven't changed…
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Help with setup for a Worcester Greenstar 38CDI Classic with pre-existing wireless thermostat
I'm a bit stuck and can't find the answer readily on these forums (perhaps down to my own searching and comprehension). Not particularly technical either so any advice would be appreciated. We've moved into a new house recently, and would love Tado system with TRVs on most radiators. What we have: Worcester Greenstar 38CDI…
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Schedule profiles
I have now had the tado system for nearly a week, and its certainly better than my old hive system. You guys have done a good job on it. However you (and every competitor) are missing what I believe is probably an important feature for many people, and I can say 100% would have made me choose to move to you years ago had…
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Added VR33 to EcoTech Plus 937 and radiators heating all the time.
I have been running my EcoTech Plus 937 using eBUS from an Extension Kit for a couple of years without problem - apart from signal strength to TRVs. About to take the plunge on the Tado X discount offer but before spending nearly a grand I wanted to make sure I could still run the boiler with modulation so I ordered the…
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Tado devices too slow to react
Hi everyone. I have noticed recently that my devices are very slow to react. I change the temperature on the phone and it takes around 5 minutes for the change to be reflected on the device. I also request the devices to blink and there is no effect until after 5 minutes that I see the blink. Is this normal? Any help on…
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Do I need the wired or wireless starter kit for my setup?
Hello, I have below setup in my home, I'm confused to whether to buy wireless or wired starter kit, can someone please help? Y plan setup, I think central heating is pump fed (please see pictures) Potterton profile boiler Wired Thermostat in living room Honeywell ST699B controller As per title do I need wired or Wireless…
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Stuck on configuration download
Hi guys, My wired thermostat for UFH has been stuck in configuration download mode (gear and arrow symbol) after I tried changing offset. Now it's stuck in this mode and I cant have any heating there. I've tried reseting device and pulling out batteries and removing device from app but nothing helps. Anyone knows solution?…
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Dedicated tile for boiler status on/off (same as hot water)
Im fairly new to Tado but one feature i've seen that is so blindly obvious i though i was doing something wrong. It would be great to have a tile on the app which shows if the wireless recevier is actively calling for heat. Similar to the "hot water on/off" tile. A boiler on/off tile. I know there are the ~~~ wavey lines…
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Schedule a boost
I am often away from home. My underfloor heating has a 24 hour thermal lag from 6 degrees to 22 degrees. I regularly forget to preheat it. Can you please add a facility to diarise a temperature boost for one or more rooms?