That app is well out of date. We are facing a lot of enquiries about boilers and thermostats which arent identified in the app. The app needs urgent attention to declare properly the configuration set…
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charg…
Hi, I'm curious if you ever experienced the following buggish behavior: the hot water schedule is set up to 7:00-7:30 and 20:00-20:30. The water temperature is reached after ~15 min, so the boiler is …
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and al…
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respo…
Tado ticks many boxes but it's behind the competition in its lack of signal booster / wireless repeater. I'm unsure whether to take the risk and buy the system for my relatively large stone house give…
Vaillant ecotec plus 837 From Tado Starter Kit I used both bridge wires to short terminals (7+8) (3+4)..My previous wireless Honeywell thermostat was connected to (3+4) Connected VR33 module to X31. R…
Hello 😊 I was an owner of Tado V3+ and decided to purchase Tado X devices due to range issues. I was wondering when will be available the ability to select the measuring device of a room ? Due to the…
I have an extension kit connected to the boiler, Tado trvs on all radiators and one tado thermostat. They can all call for heat independently. Now, I have a 5 wire zone valve that I want the thermosta…
Hi, what could be a solution here? Issue: in the hot water schedule the water is heated normally. When time reaches end of schedule, the hot water turns on again for a few seconds. Why? What could be …
Hi team. I have bought the TADO starter kit, downloaded the app and it's now saying it's not compatible with the plug in SALUS VBC 600RX WIRELESS RECIVER that I am trying to replace. Is there a way I …
I propose a single App and / or a bridge product to links V3 and X products. This would enable those on V3 to extend their systems to reach distant radiators. Reason: Many people have invested in Tado…
I bought the wired starter kit v3 a few years back and have TRVs in all rooms. We're having our boiler replaced and i've bought the Hot Water Control & Dual Channel Wireless Receiver so we can get our…
As per the title. The TRVs have a child lock function, but the wireless sensors cannot be child locked. As the wireless temp sensors effectively control the heating in the same way as the TRV, it does…
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous…
I have installed a Tado receiver + thermostat replacing a Wolseley Central. The receiver has the On, WiFi, and heat request lights on, however on the ideal Logic Combi C30, it displays a message “Room…
Good morning all, I know this thread has been covered a million times but my frustration with getting help is impossible. My heating is constantly staying on unless I turn my boiler off which isn’t id…
The Apple Home app allows you to group multiple accessories together so that can be controlled through a single widget. This is particularly useful for when there are multiple radiators in a room. Thi…
Our two zone V3 Tado system is in an uninhabited village hall. Currently in one room heating is set to off all day. We have noted that the heating is coming on during the night when temp is low, but t…
Got a V3+ EK working with as Vaillant Ecotec boiler via ebus. Works ok. Tried to make the V3+ EK work via Opentherm using a VR33 board. The VR33 is connected using the X31 bus on the main board and th…
Hi I recently purchased two new Thermostats. When I connect them, I can't lock the Thermostats into place they just twist around and you can lift them off. When I connect the central button in the hou…
Tado installations are taking forever for an answer I'm at the stage of wiring the receiver into the boiler. The 24V=RT part isn't the same on the circuit board number wise I just want to know where t…
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems real…
Tado X comes with a new 10 year warranty which you have to register for. The terms state it is only valid if bought from an "authorised reseller", however they do not give a list of authorised sellers…
I have a boiler that heats three floors. Each floor has a traditional thermostat with a dial to set the desired temperature, and each thermostat is connected to a SIEMENS STC25 zone valve. I would lik…
Does anybody know how I can order spare batteries for the Tado X SRTs? I work away from home for long periods and I know from experience with the V3+s that my wife will ignore emails about low batteri…
Our two zone Tado system is installed in a village hall and controlled from the app remotely. I'm at a loss to understand how I can switch Geofencing off permanently and am unable to find simple instr…
After 4 to 5 months two of my valves have reported a low battery. I have a spare so very quick and easy to change. I notice looking at the android app that the previous day these batteries were report…
I have just purchased the Tado and connected to the opentherm connection on my boiler, but it doesn't fire up the boiler, like there is no communication. My boiler: Ideal Exclusive 2 35kW Combination …
Hi everyone, I’m hoping somebody here might be able to offer some insight on a technical question I discussed with Tado customer support today. I’ve currently got a setup consisting of two smart room …
