-
Android app stuck on opening orange screen
Help! My app has suddenly stopped working and gets stuck on the opening splash screen. I have tried force stopping, emptying cash etc. I have even uninstalled and reinstalled but no joy. My wife's app is working fine, so not likely to be out WiFi. I have even turned off WiFi and used 4g but no luck. Any advice would be…
-
Keeping the Tado App working whilst away
Hope you can help. Last year when I went away (abroad), my partner contacted me to let me know that the heating was not coming on (having set the required times for coming on / going off in my schedule). I'm away once more this year, but before I go, I want to avoid a repeat of this occurring. Are there any reasons why the…
-
X or V3 (or other?) for a newbie?
I hope I'm posting in the right place, this might be too generalised. I've been trawling endlessly through Nest, Wiser, Hive, Honeywell etc and started reading this forum because I finally decided on Tado V3. Then I came across X. I'm no tech expert so it's been hard work. I'm in the middle of a house refurb and haven't…
-
Wireless Receiver Tado X
Hi, My programmer (wireless x receiver) is on Firmware version 240.2. Is that the latest version?
-
Making smart schedule more smart
Would be nice have one page in which they are group the history for heating activity of all rooms together, to have more clear when the boiler can be left off reducing one or more temperatures at a certain time. (Sorry for my English)
-
Combining TRV's into room groups
New to Tado so please excuse me if this is already possible… I have fitted 18 thermostatic valves to our heating system that is plumbed as 3 separate zones. Some rooms have multiple radiators that obviously show up individually in the operating app. Is it possible to cluster these into one room group which then averages…
-
Ability to rename device
When batteries are running low I get an email informing me that a particular device in a specific room has an issue. In some rooms I have 4 radiators. I then have to go round ‘blinking’ the stat multiple and watching all the stats in the room to find which one it is. it would be great to be able to rename or give a…
-
Guest car support
For guests using the home charger, offer the capability to control the charger timings by: - manually setting start and finish state of charge - departure time - make/model of car
-
How to connect Wireless Receiver to Termet EcoCondens 25 Silver gas boiler
Hi I have a Termet EcoCondens 25 Silver gas boiler, according to the included instructions the remote control should connect to the RT/OT terminals, can you please indicate to which sockets I should connect the cables in the Wireless Receiver? Should these be the terminals: COM NC or COM NO?
-
Worcester Bosch 4000 ems control
Please enable support of EMS / Ebus functionality so Tado can control modulation of this boiler
-
Tado V2 Geofencing & other issues
Hi - I'm hoping someone can help with some issues I'm having with my V2 thermostat. I've been running this for about 6 years now with very few issues overall. However these last few weeks I'm seeing some odd behaviour that I have had in the past, maybe two or three times over the years. Heating is coming on at a scheduled…
-
Can anybody advise with my wiring for thermostat please?
Hi, I have a Drayton LZ711Si programmer and a wired Drayton CombiStat. I was thinking I’d just get a wired V3+ and swap the stat over but looking inside it has but 3 wires Brown to Live Blue to 2 and Green/Yellow to Earth. So thinking I would benefit best from a Wireless system I took the programmer front off to reveal L N…
-
Energy IQ - Better process for when energy meter is replaced
I recently had to have our smart gas meter replaced, because the existing one became faulty. This meant that my meter reading dropped back to zero when the meter was replaced. When I came to enter a meter reading in Energy IQ, it said I could not enter a number lower than the previous reading. I contacted support, they…
-
Tado Smart Thermostat V3+ & Buderus MC110
Hey, I have a Buderus Logano plus GB212 boiler with an MC110 controller including BC30E screen. This was originally connected to a TC100.2 thermostat. I have now replaced it with a Tado Smart Thermostat V3+ and set it to D27 (EMS+). However, nothing happens, the thermostat is visible via the web interface of EMS-ESP (as…
-
3rd party temp sensor in Tado X app?
Tado temperature sensors are hideously over priced. Can 3rd party temp sensors be used in the tado app in a Tado X system?
-
Schedules and shared custody
I have my kids in shared custody and need to manage the schedule manually to lower heating in their room on the week they are not present. I really think that shared custody is more common these days and that Tado should consider managing that in a easier way in the app so this is dealt with more transparently. I…
-
Urgent New Setup - Pre purchase questions...
Hi, Tado Community, I'm new around here! :) We currently have two Google n**t which have been appalling ( random switch on's / off, sticking relays and, the final nail being the common dreaded wifi error). So we managed to get a return tonight - yay! We have an Oil boiler which heats radiators and hot water. We have two…
-
Shows room offline if one TRV is down
Hi, just wondering what the reasoning behind it is and if this could be changed. I have a room with three TRVs and a thermostat. One TRV is offline as the radiator is being replaced. The app and the website show the entire room as offline. I cannot see or set anything, I can manually adjust the TRV though. Could this be…
-
Problem with app
We got Tado installed on Monday and devices keep disappearing from the app meaning we have to keep registering them leading to no heating! Not impressed, customer service is a ‘bot’ and non existent. Anyone else having this issue?
-
Hot water override
need an ability to 'boost' hot water for a short period of time. We have a system with a hot water tank. Sometimes we can run low on hot water and need an option to boost it for a short period - say 30/45mins. Currently the app allows you to override the schedule until the next event, inevitably it means you turn on the…
-
allow changing the name of devices
Please allow us to change the names of devices to make it easier to identify them. For example, getting an email that tells me: "We have noticed that the batteries in your Smart Radiator Thermostat VA*******048 in the zone ****** are running low." I have 15 devices and if each device had a name I wouldn't have to waste…
-
[Energy IQ] Allow for new meter and continue entering meter readings
When replacing a meter, it becomes hard to continue entering meter readings as one has to add the last old meter reading to the new meter readings (and sometimes even subtract the first new meter reading from that number too). Under Energy IQ, provide a meter reset button, with for the date of changeover: ++ the first new…
-
questions re existing Tado Installation, with new Tado TRVs
I've been using Tado for years with a wireless thermostat, but just made the upgrade to fitting Tado TRVs throughout the house (thanks Black Friday) - 11 radiators (but not the 'control' radiator in the hall that never had a TRV) It's a good job Tado is so well geared towards DIY capable folk - our old school heating…
-
messed up with Tado Smart Thermostat settings
Hello, everyone, accidentaly messed up with the settings of the controller. My son was playing with the one and only button and some strange stuff come into the screen. Like, R01, R02, T5, HC01, etc, trying to get out from there it seems like I saved everything! Is there a way to reset the thermostat and set everything…
-
Tado connection problems - boiler keeps turning heating on
I recently set up Tado, initially trying the V3+. I had connection issues with the bridge which led to when the connection dropped, the heating would either remain on or remain off and not respond to the app. It would remain in the setting it was in when connection was lost and the only way I could get it to work was turn…
-
Devices remain in HomeKit even when removed
Hello I have removed 7 devices from my Tado System. I have removed their batteries, reset the bridge, and yet they keep coming back in HomeKit. Any ideas how to remove the pairing?
-
Tado authorised resellers
Tado X comes with a new 10 year warranty which you have to register for. The terms state it is only valid if bought from an "authorised reseller", however they do not give a list of authorised sellers. I would assume Amazon and John Lewis are authorised however it is not clear. I've contacted support and they said they do…
-
iOS App TestFlight Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
-
Tado app authentication
Good morning, I'm asking for help with a strange problem. I'm trying to authenticate to the Tado app with my phone, a Redmi Note 12Pro, but unfortunately after entering the credentials it doesn't work. I tried with another phone and it works instead. I changed all the permissions and restarted the phone but it still won't…
-
Bridge X vs Receiver X vs 3rd party Thread Border
I have just installed a starter kit consisting of Receiver X and Wireless Room Thermostat. I have 2 problems which potentially lead me to ripping it out and returning it. I can’t connect with Alexa. I get the dreaded device linking error so can’t get a code. I have read numerous posts and numerous solutions nearly all of…