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Thermostat stuck at the same temp?
Hi Community, Seems this morning the thermostat for one of my devices has been reporting the exact same temp for the past several hours (which I know isn't correct). Has anyone had this before and if so, how did you resolve it? I have taken the batteries out as per the documentation to reset it, but it is still showing the…
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Phone notifications
Hi. I woke up this morning at 7:50 to see my home wifi was down. I knew this because my ring alarm notified me it was using mobile back up. Nothing from the Tado app. Our hot water is scheduled 7:30 to 8:30 and wasn’t on. In the Tado app all rooms and hot water were showing no remote access. I reset my home wifi and within…
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Wireless Receiver not working and waiting on support team
Hi all, I have fitted three systems for family and all was working fine. Until thursday night On my sons system central heating stopped working, no power to boiler no lights working on Wireless Receiver, changed fuse on spur, boiler lights came on but no lights worked on Wireless Receiver. tested power to Wireless Receiver…
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Can I carry around my wireless thermostat?
Hi there, I've recently purchased a combo of wireless receiver and wifi thermostat, the black one (not sure what the actual name is). I've also purchased a base for the thermostat. I've noticed that the app speaks of "Room", which seems to imply that the ideal usage is to have a few thermostats in fixed locations around…
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Geolocation not working
First time using geolocation feature on my android phone, and it did not correctly set to 'HOME' when I left work and was in the home fencing zone. Why? GPS was on, the app has access to location services No battery optimisation in place for the app, or force stopping when no in use I tried when I was in the fencing zone,…
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Randomly calling for heat
Hi, I have a Tado v3 system consisting of a wireless receiver, a wireless temp sensor downstairs, where originally there was just a temp sensor and a smart thermostat upstairs. No TRV's this is the complete system, I fitted it around 2 years ago and it has worked perfectly since then, until now! Now, the system randomly…
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Tado thermostat not stoping once reaching desire temperature
As a new user of Tado, I am experiencing an issue with my thermostat. Despite setting the desired temperature to 21°C, the heat continues to increase beyond this point. For instance, it reaches 21.5°C, 21.7°C, and so on. I have not yet configured any specific settings on my phone. Currently, I have only set up a schedule…
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Tado Batteries for Wires Thermostat - LR03 or FR03?
Has anyone has any success using Lithium based AAA batteries in their wired thermostat? Example such as Energiser Lithium AAA (FR03). I know the literature states LR03 (Alkaline) but it doesn’t explicitly say FR03 (Lithium) can’t be used
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Tado was working fine and now it's broken. Support are pointless. I need help please
My Tado system was working fine for 6 months. I have a Tado V3+ Wireless Heating and Hot Water Smart Thermostat Starter Kit on a Gloworm Flexicom cx combi boiler and 5 X basic smart thermostats. On around 11 October all 5 thermostats no longer were working properly. When one radiator is turned on, even though the others…
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Wiring receiver to Ideal Eco Esprit
I am trying to connect v3+ starter kit EU to my boiler. I have no separate thermostat and have a mechanical timer only on my Ideal Eco Esprit boiler. I have been sent instructions but have no terminal labelled roomstat 1 and 2. Can I remove the link and wire the black and grey either way round? Do i leave the mechanical…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Beginner - what to buy
Hi, I am looking to get a Tado system and was wondering what I need to buy for my setup. All the starter sets etc. are a little confusing for me as I am not exactly sure what is the setup I have in my house. (it was setup by a previous owner). Can someone guide me if I post pictures of what I have Boiler - HP Potterton…
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Tado lied to me on screwfix.co.uk - What next?
I posted the attached question to the screwfix website last week, prior to purchasing the V3+ wireless kit. I'm now trying to install the kit and when I search for the existing programmer model in the app it's telling me that the Timeguard TRT038 is not compatible. So Tado lied to me. Not only have I wasted £84.99 at…
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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Why does my Vaillant combi boiler heat up water when I turn on cold water?
Hi everyone, I have a Vaillant combi boiler (Vaillant ecoTEC plus VUI 26CS/1-5), and I’ve noticed that it starts heating up when I turn on the cold water tap. It does happen every time. Recently, we installed a pressure regulator at the main water inlet to lower the pressure in the appartments building. It seemed to stop…
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Spare adaptor for V radiator thermostat?
One of my v thermostats showed a spanner error. Through swapping it with a different radiator I isolated the problem as being with the adaptor or the bottom part of the thermostat that the main device connects to, ie the bit that you fit around the radiator. Question is - how do I get a new one of these to see if that…
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Update thermostat settings after adding a heatpump to my system
Hi, I'm about to install a hybrid heatpump to my system. This will require an update to the settings of my Tado Smart Thermostat and Smart Radiator buttons - I've been reading that Tado Support can do this for you, but how on earth am I supposed to contact them? Is there a link for creating a support ticket? Many thanks,…
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Wired and Wireless Thermostats
Howdy, due to an order mix-up I have a wired thermostat and will, much later, receive a wireless starter kit. My question is - once I connect the boiler to the wireless starter kit and have eliminated the need for a wired thermostat - can I use the wired thermo as a wireless one? Best regards CM.
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Indoor air quality - Heat Recovery & ventilation system
Hi i have a HRV system installed that will change the air in our home approx 3x a day and recover the heat from exhausted air. How does Tado calculate interior air quality? Will it factor this as part of its interior air quality as i do not need to open windows? Should i worry that my HRV system might not be performing if…
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Tado App graph
V3+ when I tap on the icon , I can display humility or weather or HW. But curiously , by selecting weather, it’s opposite, as in selecting it makes it weather info disappear and deselect makes weather information appear Ah well, not life changing 🙃
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Getting rid of Tado
Hi Guys, After having weeks of issues in trying to get my Tado to work I am thinking of leaving all together and switching to a different smart thermostat. My question is as I could never get my app & thermostat to actually work after my boiler decided to stop responding to it, do I literally just delete my account on the…
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Heat only works with hot water on?
I had an electrician install my Tado and they swear they have done it correctly, but my central heating will only turn on when my hot water is on. Any idea what needs switched based on the pictures? They are saying they did it correctly and if it's not working it's an issue with the boiler, not electrical 😕
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Problem connecting from smartphone after update
Good morning, I updated the app a couple of days ago to the current 8.26.0. Since then I have not been able to connect via smartphone. From the computer I connect to the profile and communicate with the thermostat, from the smartphone it does not allow me to log in and continually proposes the login page. This means that…
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How to wire intergas xtreme 36 to Tado wireless receiver?
Hello, i installed a new boiler from intergas. And tryjng to install the wireless receiver, but tado do not yet have an wiring instruction for this combo. I have no clue how. Below are pictures of the panels of intergas and tado.
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Modulating in relay mode
My tado thermostats are wired in relay to the boiler, a lot of the time the zones have 1 ‘wavey’ line and are calling for heat according to the app. The boiler doesn’t tend to start up when this happens which I’m fine with but it skews the boiler activity timings in the app. Is there a way to prevent this?
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Moved: Tado in een oud huis
This discussion has been moved.
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Setup modulation for underfloor heating
Hello, I have underfloor heating in my family house and have set a constant temperature of 22.5°C on the Tado V3 thermostat. Last night, the outdoor temperature was 2°C. At 1:15 am, the indoor temperature dropped to 22.5°C, and Tado started heating at the lowest level (one bar). It continued to heat at one bar from 1:15 am…
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Measuring room temperature.
I have a feeling I know the answer to this. I have 8 TRVs across 2 zones. Two of the worst offenders for horrendously wild temperature measurements have had Wireless Thermostats added to the room in a sensible place, correcting the problem in now 4 rooms (including the Wired Thermostats in the Hall and Landing. As I cannot…
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New boiler = new tado?
I currently have a condensing boiler with integrated hot water storage (Potterton Powermax HE) with a Tado V3+ Black Edition Wireless Heating & Hot Water Smart Thermostat Starter Kit. I'm getting the boiler replaced with a combi (Worcester Bosch Greenstar 4000). Can the existing tado unit be wired to the new combi boiler,…
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Thermostat not adjusting actuator
Hi I am located in Sweden, I have an LK electronic underfloor heating regulated by 11 wired thermostats (Model - EBERLE RTRt-e 525 84) and I have replaced all with the tado Wired Smart Themostat. I have followed the installation instruction for the EBERLE RTRt-e 525 84 (pictures below) but since the installation of the…