Technical Questions

Got a technical question about the hardware or the app? Find help here!

2 floors heating

Answered George78 59 views 4 comments 0 points Most recent by George78 March 9
Geofencing problem

Andrew41 102 views 2 comments 0 points Most recent by Fishyweb March 9
Simple upstairs and downstairs thermostat setup doesn't work

kaffrynsmaffryn 44 views 0 comments 0 points Started by kaffrynsmaffryn March 7
Tado extension kit - de-registering

Answered ✓ arq 75 views 3 comments 0 points Most recent by arq March 6
Connection issue - Smart Radiator Valve

Answered CuparArab 41 views 4 comments 0 points Most recent by samd March 6
Firewall ports/destinations

Answered pjapk 155 views 1 comment 0 points Most recent by samd March 6
25 Degree Limitiation

RSantiago 186 views 4 comments -1 point Most recent by davidlyall March 4
Master Thermostat Control?

Answered PeteK112 87 views 3 comments 0 points Most recent by _Marco_ March 3
Tado Smart Thermostat and Smart Radiator Thermostat valves interaction question?

Answered ✓ BruceAllen 198 views 4 comments 0 points Most recent by samd March 2
Connection being lost to Smart Thermostat

wbartram 41 views 0 comments 0 points Started by wbartram March 2
Smart AC control cannot connect Wifi

Answered vbnetdennis_cat 31 views 1 comment 0 points Most recent by samd March 2
Setting all devices to be OFF

Answered ✓ AquaSulisExile 134 views 3 comments 0 points Most recent by samd March 1
Device with unfinished installation not showing on device list

Answered ✓ Stephenf555 76 views 4 comments 0 points Most recent by Stephenf555 February 28
How do I enrol on the public beta testing for manual On/Off/Auto?

Answered ✓ truespirit 74 views 1 comment 0 points Most recent by samd February 28
Tado support are slow to respond

nickandrews 86 views 1 comment 0 points Most recent by Germán February 27
google home activation

Answered kifah 21 views 3 comments 0 points Most recent by kifah February 27
tado cloud light blinking

Answered nickandrews 120 views 30 comments 0 points Most recent by jonlerneruk February 26
What type of setup?

Answered Ludo 75 views 3 comments 0 points Most recent by samd February 24
Underfloor heating digital bus compatibility

AndyY 42 views 2 comments 0 points Most recent by AndyY February 24
How to connect radiator?

Answered DennusB 49 views 1 comment 0 points Most recent by Germán February 24
New user - geofence functionality

Answered SteveH 61 views 7 comments 0 points Most recent by Germán February 24
Timer kicks in but boiler doesn’t stay on

Answered Conflict_Mik 24 views 1 comment 0 points Most recent by Germán February 24
Smart AC v3 do not have Dry and Fan Speed in Homekit. Using Mitsubishi 3G28VA2

Answered kf_loke 126 views 2 comments 1 point Most recent by PeanutButterYummy February 23
How to connect?

Answered ✓ DennusB 48 views 5 comments 0 points Most recent by samd February 23
Bridge lost internet connection a 4 am and required manual power reboot

bobbywise 397 views 3 comments 0 points Most recent by johnbur February 23
Mixing Different Brand Wall Stats With Tado

Answered sjf73 41 views 1 comment 0 points Most recent by samd February 22
Moving Home

skelefty 12 views 1 comment 0 points Most recent by samd February 22
Apps how heating but boiler was not (but was working) why?

Answered Rankin99 135 views 5 comments 0 points Most recent by Rankin99 February 21
'Bed' Symbol on TRV

Answered Adzyp 143 views 3 comments 0 points Most recent by GrilledCheese February 20
Why do radiators with smart valves stay on when boiler is off

Answered ACCESS345 196 views 9 comments 0 points Most recent by Adzyp February 19

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