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Averaging 14 hours a day heating?
Hi all, Ive noticed in the app that im averaging 14 hours a day heating, the past 5 days during this cold spell are closer to 20! Something doesn't seem right to me? Any tips? I've got 1 wireless receiver next to the boiler and that's my only zone controller, 7 rooms with radiator TRV's, the kitchen with UFH which is…
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Poor support by Tado - no email address?
Hi I'm sitting and looking at the new Tado X devises and wanted to send a support question. (I have the old versions and KNOW they are not compatible … but wanted to know if the fittings on the raditors were the same) But it is really true, that I can't find an email to the support? The chatbot is useless - so it seems…
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Issues with eBUS (Vaillant) support and Tado X
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous Tado V3 model supported modulation via eBus, but after connecting the new Tado X in the same way, it doesn't seem to work.…
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Offline Thermostats
Does anyone else have issues with radiator thermostats constantly going offline for no apparent reason?
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Tado X Firmware
What is the latest Tado X Firmware for all the Tado X devices? Is there a web page that lists all the firmware, and what changes were between versions?
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Refer a friend not working
Tried to refer a friend via the promotion (20% off for him) on the website and the discount is not applied in the cart. Is this promotion still valid?
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Tado X - need advice on UK system boiler Hot Water temperature control
Hi I have an old Honeywell Sundial (pre Evohome) system that I installed myself with no thermostatic room valves so I want to replace everything. The Honeywell system allows me to both set and monitor the temperature of the hot water. As far as I can see there is a UK version of X which adds a hot water timer but I see no…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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Tado & Worcester Bosch Greenstar 30 Cdi Classic System Boiler with internal Diverter Valve
Our Installation: Worcester Bosch Greenstar 30 CDi Classic System boiler - Installed in 2013. Control is by: LP20RF Programmer& Receiver and Digistat+RF Room Thermostat. Boiler has internal diverter valve that switches between HW and CH as required, controlled by the Programmer. Therefore no zone valves installed.…
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Cold room switching on boiler alot
Hi, I have a lot of activity from one room specifically turning the boiler on to keep it at temperature. I understand I need to look at further insulation, but Does anyone know please if I am best to leave this valve on dumb mode or keep it calling for heat? Many thanks, Emily
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Wireless Receiver and Internet Bridge keep dropping out
Hi, I posted a question previously about my Internet bridge and wireless receiver losing connection but my trv's still being active and heating according to the schedule. They keep dropping out, which means we are unable to adjust temperatures until everything is reset and connectivity is resumed. The Internet bridge is…
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If the horizontal valves are better at monitoring room temp, can I just flip my valves like this?
I've read that horizontally mounted valves do a better job at monitoring room temperature as they are further away from the radiator. Other than the hassle of draining the system, is it possible to flip these valves so they end up like this (excuse the ropey photoshopping)?
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Eve thermo integration
Hi, does anyone know if the Tado app plays nicely with the Eve Thermo TRV‘s? I have a ton of Eve Thermo TRV’s and don’t want to replace them all when buying a tado X. Does anyone know if the Eve TRV‘s will show up in the Tado app? Will the Tado X thermostat turn the boiler on if an eve Thermo TRV calls for heat? I’d…
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TADO X head: non connecting
Hi I've bought a TADO X Smart Start Kit (2 heads + Bridge + Thermostat) No way to have the 2 Heads connected (the Bridge is in the same room as the 2 heads) I've also bought (separately) n. 4 Heads TADO X (installed in different rooms) and I have connected them without any probelm (same WiFi, same Bridge, same Phone as…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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Tado X Measuring device
Hello 😊 I was an owner of Tado V3+ and decided to purchase Tado X devices due to range issues. I was wondering when will be available the ability to select the measuring device of a room ? Due to the location of some TRVs, they should definitely not be taken into account for the room temperature, but now it seems that…
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Automation to schedule for visitor
Has anyone got a suggestion how I might be able to keep the heating on as we have a guest arrive the same day each week however as we are all away from the home the heating schedules to Away. I wondered if it is possible to create a trigger that every Thursday between 8-12 the heating behaves as if we are at home?
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Tado X - Any Black Friday Discounts UK
I can see that the EU have been enjoying substantial discounts for Tado X and now have a Black Friday sale with 30% savings! Us in the UK seen to only have BF savings for the non-X systems. Guess I won't be investing in this stuff anytime soon. Am keen to move away from my Honeywell Evohome setup but will need 12 TRVs so…
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Identifying the Smart Radiator Thermostat by "Installation Name"
I've recently upgraded to Tado X from my flawless & venerable Tado v1 - It's wasn't the easiest of routes to get the new system installed, however we're now warm again and things appear to be functioning well, for the most part, and it's early days! We've struggled with connectivity of some of the Smart Radiator…
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Wired thermostat installation - no COM port
Hello, I am trying to wire in a wired thermostat directly to my Greenstar 8000. I realise that this won’t allow for modulation, however, I am seeking individual room control which my current system will not allow. How do I wire in my Tado wired thermostat directly to the boiler? There are no COM ports…
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Compatibility with Oil-fired External Boiler
Has anybody used this system with an external Oil-fired boiler? I have a Worcester Bosch GreenStar Heatslave II (combi) which sits outside my kitchen (through 2 feet of stone). I've been using a salus RF receiver and controller to date, but want to upgrade to a smart system. Ideally I'd like to be able to control the…
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Select which radiator to use for room temperature
In the V3 configuration, I was used to be able to select which temperature value (from which radiator) I wanted to use for room temperature. This is needed, because I have a room with 2 radiator valves, one of which is near the outside wall and way too cold. How can I do this in the X app?
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How to tell if Internet Bridge is V3 or V3+?
I have a spare internet bridge with model number DIB01-TA-06. Is there any way to tell if it's a V3 or a V3+?
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Removing previous bridge and adding new one
Hi, last week I ordered the wireless starter pack and got to the stage of adding the app and then bridge to it. I then decided I should've got the wired version so I returned it. Today I tried adding the new bridge to the app but it wouldn't allow me to delete the old one. The thermostat was added no problem but now the…
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Glow worm combo boiler
I’m after some help please. I need to know how to install my wireless thermostat to my boiler. Currently I have it wired into RT25V after removing the bridge. But when I use the app or the thermostat it’s self it doesn’t turn the heating on. Is there anything else I need to do?
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Wireless V3+ thermostat
Connect as seen on the manual but my boiler or hot water won’t come on.have got Worcester boiler
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Tado API Documentation
Hi Team, I’m currently working on integrating Tado into a project and was wondering if you could share the API documentation or guide me to where I can access it. Any additional resources or tips for developers would also be greatly appreciated. Thank you in advance for your assistance! Best regards, Andrii Tymofieiev
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Home revocery
I accepted an invitation to another home and lost my home. How do I regain access to the home I own?
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X Radiator Valve Hardware Revision
Hi All Have been following the release of X for some time and am thinking of purchasing. I'm sure I read a thread on here about initial X radiator valves being revised due to a hardware issue, is this the case and how can I ensure I get the latest revision as I was thinking of purchasing from Amazon or would it be best…
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Devices don't listen to my commands when I wake up in the morning
I have an internet bridge, a wireless receiver, a wireless temperature sensor in my living room, and a smart TRV in my office. I have had them installed for two weeks. I normally use the app to control the system and it usually works well, and the TRV or the wireless sensor respond to my commands, switching on or off the…