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Boiler has stopped being called for heat since 25th/26th November
Hi. I have a wired Tado thermostat in the hallway controlling the boiler, and several tado TRV's. The hallways TRV is setup as being in the same 'room' as the thermostat. Until last weekend everything was working faultlessly. Now, when a TRV tells the thermostat to call for heat, the TRV will open but the boiler doesn't…
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Motor head stuck on motor base
I frequently find, when changing batteries, that the motor head is stuck in its base and so I end up removing head and base together, then needing to separate the two, then reassemble. When I fit the base to the valve or adaptor I crank it up by hand as tight a I can using anti-slip cloth. I really don't think I should…
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Geofencing set to away by user, how to disable?
So I just got my Tado and I clicked the away button in the geofencing. It now says geofencing has been set to away by user, even though I already came back home. How can I disable this override?
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Tado Smart Thermostat overheating
Hello all, I'm having such a huge amount of issues with the smart thermostat and I am paying far too much for the heating for this reason . To make an example, currently my schedule is to be 13 degrees. It has to be 13 degrees 3 hours ago — instead it's at 21 and still heating. My heating is always around 20, when the…
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Wireless Receiver Problem
Hi, I have a problem with my Wireless Receiver that has happened today. When the Wireless Receiver requests heat from the boiler to heat the house the boiler does not start (always use to until today) then when the Wireless Receiver requests heat for the hit water the boiler does start. Had the system for 10 months with no…
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Different Wiring from the instructions
Hey. I’m changing to Tado from a Danfoss TP9000 controller but the wiring is different from the diagram, extra earth wire (can work out where that goes) and then instead of the wires being in terminals 1,2,3 and 4 they’re in 3,4,5 and 6. How do I work out which wire should be which? Thank you
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Manufacturers fitted wireless thermostat/controller?
Tado have confirmed that my Viessmann boiler is compatible with the Wireless EU starter kit usiing opentherm, however I currently have a Vitorol 100 UTDB-RF2 wireless thermostat/controller/programmer fitted. What I can't work out from asking them, or from the professional installers manual is what is supposed to be done…
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Keep getting "http failure response for" error message
For last few days I keep getting this error message every time I change anything on my app or even when checking heating history for each room. Http failure response for https://my.tado.com/api/v2/homes/935743/mobileDevices/8134771/metadata?ngsw-bypass=true: 422 OK This message changes with .../zoneV2/xx - where xx changes…
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Easiest way to have heating on @ low
Hi just wondering what’s the best way to jump from a schedule to a manual setting at low temperatures. Son is off work and I wanted to have the heating on all day at a lower setting than the schedule? Thanks
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Rechargeable batteries that work in Tado TRVs
Probably useful to have a thread here with good/bad experiences of rechargeable batteries in the TRVs Tado recommend Panasonic Eneloop 1900mAh as their physical dimensions closely match standard AA batteries In two of my TRVs, I am using Energizer Recharge 2000mAh (all silver colour) batteries with no issues I've also…
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Matter support ok?
Hi, i'm considering buying a tado system but i'm wondering if the integration with the matter smart home standard is ok? At this moment i don't want to buy devices that are not properly integrated so this is very important for me. Thx 🙂
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Tado heating
Hi all, I've had the tado system for some time now and all works fine but I have a couple of questions and I hope someone has an answer for me. 1. When I set heating to 25 degrees the heating never turns off once target has been reached and room heats up to way past the 25 degrees whereas if I only set heating to 19…
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Adapter for EPH 75 TRV
Hi. New to Tado, but have successfully set up SRVs on four of six radiators. All six radiators have EPH TRVs but two of them don’t fit right- the SRT from Tado only screws on part of the way and then stops before the plastic tightens up so it remains loose. The valves are marked 15 & 94 on the ones that fit, but the other…
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Will Tado work with Trianco Oil Boiler / pumped CH / gravity HW which has a Honeywell valve
Hello, Tado is arriving today and I’m looking to replace the Howneywell programmer. The heating configuration is an oil boiler downstairs then HW tank upstairs. There is a motorised valve just before the HW tank. So I am able to turn on the CH or HW independently. there’s a thermostat on the HW tank and there’s NO…
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Can a wireless thermostat be used without TRVs
I have an open plan living room and kitchen. It's quite large and my kitchen is 1.5c colder than my living room. I don't have radiators in the kitchen, just plinth heaters that come on automatically when the central heating comes on. Can I add a wireless thermostat in the kitchen without TRV's so it turns on the central…
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insufficient bridge capabilities
Are Tado actually going to do some thing about inadequate bridge trying to run these systems. No connection issues all year, fully connected to the TRV, power it on today, doesn't operate correctly, and draws from the CH hours after it should have auto shut off! sort it out TADO!
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Tado 'slow' to respond to schedule
I've recently been seeing delays in Tado responding to the schedule. Delays in either initiating a call for heating at the start of a heating time-block or stopping the call for heat at the end of a time-block. We're not just talking a few minutes - I've seen delays of up to half an hour in the worst cases. This leaves…
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How do I program my Honeywell ST9100C to work best with my Tado system?
Hello community, I have a Honeywell ST9100C controlling a Keston S30 boiler with a separate tank on the top floor for hot water. This system heats my 2 storey home with 5 separate radiators, all of which I have installed Tado smart valves on. I replaced the 2 Honeywell T6360 thermostats with Tado Wired V3+ thermostats and…
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Homekit not pairing
Hi, I got my Tado starter kit today but I cant get it to pair Everything in the Tado app works fine, but with homekit it refuses to work, when I go to "add accessory", scan the homekit code, or type it in myself, I get an error "The setup code is incorrect" What can I do?
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Heating turned on, even though in "away" mode
We just spent some time away, however, despite this the heating was being triggered on day 2 of our break and when we returned it transpired that one room had been heating since the morning. I've checked the settings for the room and "away" mode was set to off. Looking at my gas consumption, I was seeing intermittent usage…
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Tado graph key
Hi all, does anyone have a definitive list of the symbols used in the Tado graph. I’ve searched the help articles but they don’t go into detail. In particular there is a turquoise symbol of a house with a line through it that I can’t find the meaning for. I’m also under how to post a picture in this forum!
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How reliable are the tado radiator temp measurements
I installed 6 tado radiators controllers. I am finding the temp readings very unreliable. Is this a known issue?
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Valve is always open
Hello dear community, I am new to smart heating system but tado had best reviews and the system is very great, I have installed two Tado Basic valves and 1 works just fine, but today I installed the second one and the heat is comming even when its turned off. I don't know if the problem is in the radiator or in the Tado…
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Tado V3+ and Viessman Vitodens 200w
Hello Yesterday my plumber installed a new Viessman Vitodens 200w. The old one that got replaced was a buderus unit with a Buderus RC35 thermostat unit. (Connected by 2 cables to the boiler) Today I've been trying all day long to get the Tado V3+ to communicate with the Vitodens. On the Tado side I connected to the +/-…
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Is wireless thermostat kit compatible with my heating setup
Currently have an Ideal Standard Type E boiler, no thermostat, just TRVs on all rads. Hot water gravity fed from tank in loft and heating controlled from a manual switch to energise the circulation pump (when timer switch is in 'ON' mode only). This is pretty much the setup with a Danfoss 103E7 just doing the on/off…
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Problem with Pump after wiring
Hello everyone I am trying to install a Tado v3+ wireless. I have at the moment an old Danfoss FP715SI (controller) and a RX1 RET-B (receiver) The system is a S-plan (I think) with a tank and a full pump system. I replace the controller pretty easily. And I bridge the old receiver I didn't take a picture when bridged but I…
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Idea exclusive 2 35 combi boiler .to install on tado
Hello all , struggling to install tado thermostat onto ideal logic exclusive 35 combi boiler . I am struggling with wiring
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Extension kit + floor heating valves
Hi, I would like to control my floor heating with a wireless thermostat. To do this I bought a wireless transmeeter (tado) and would like to connect it directly to the valves of my floor heating. However I don't know how to wire it. My floor heating valves are wired with 2 cables in 230v (N and L). I guess I have to wire…
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Different zones
I have the wirless tado downstairs so i leave that off when i'm in my office and just want my office and landing so have installed a TRV on each of those radiators. However on the app i just put office and landing on however all the other radiators downstairs still heat up and wondered how i can control it by just using…
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Water tank not re-heating if water is used
If I use most of the water in the tank and the water is set to be on, the water in the tank is not getting heated again. Have tried turning the heating on in the hope this would remind the boiler to fire up and heat water, but so far nothing. Any ideas what the issue is?