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Why are my Thermostat X listed as offline when connected through Nest Hub
Hi! I'm a new member and have recently begun my tado° journey by installing multiple Smart Thermostat X devices in my home. I followed the app instructions by adding the thermostats in the tado° app and then to Google Home using the Matter "Device Linking" feature. I use a pair of 'Google Nest Hub 2nd Gen' devices as…
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How to make Tado Bridge X join an existing Thread network?
Hi! I set up Tado X in one location and the bridge joined the existing Thread network (by SmartThings hub). But in the second location there are 2 separate Thread networks. How can I force the Bridge X to join the existing network as in the other location?
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Radiator valve temperature sensor
In an attempt to reduce the difference between the room temp and the recorded valve temp, I am trying to establish which part of the valve contains the temperature sensor. I believe there are two sensors and the advice is to have the small opening on top of the valve facing the room. Is it better to have that opening…
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Devices missing from Tado Skill in Alexa
I have the Tado skill in Alexa working but it is missing some devices. I've tried disabling and re-enabling the skill but it's still missing the devices. Any idea how to get them added?
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Vaillant ecotec plus and ebus
Hi there. I've recently had a Vaillant ecotec plus 835 boiler fitted. I've also just bought a tado v3+ wireless starter kit. Just going through the installation instructions on the app and it says to wire the wireless receiver to 24v=RT on the boiler. Is this correct as I thought it should be wired to - /+bus for boiler…
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How to override resume schedule.
I want to set a time when Tado will close down a radiator at the same time every evening so it will not come on in the morning or until I turn it on manually during the day. The problem is that whenever I turn it on manually it overrides the time to switch off until I press ‘resume schedule’ but if I do that it comes on at…
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Vsmart zero tado 10
Well what can I say. I have had a Vaillant boiler for the last 15 years and about 4 years ago it failed and as there were so many issues with the inbuilt water storage I decided as it has done quite well to buy an 800 series ecotek. As part of this process I decided to embrace modulating heating and purchased the vaillant…
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Brand New Tado X Setup
Hi all, New to Tado and now have installed Tado X full home system. I have conventional S Plan system, Baxi Ecoblue boiler and hot water tank. I have already set-up the wireless receiver X, the wireless temp sensor located in the hallway and set-up all my smart rad valves. Everything is working fine, my hot water control…
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Moving from Nest to Tado, help needed
Hi all, My current setup is Nest 3rd generation using a wireless thermostat and a combi (Worcester Bosch) boiler. I want to move to Tado: for the smart radiator thermostats. The radiator valves are easy enough to buy/install, I can do those myself. But I do not understand how to replace the Nest heatlink thing with Tado.…
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Tado randomly switching off my heating
Hi guys Recently my tado started switching off my heating. It happens randomly at different times and days. Usually every day or every other day. Whole house heating (I have 2 thermostats covering 2 zones) will be switched to frost protection and won’t switch on until I go to the app and click on resume my schedules…
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Smart thermostat turning itself off
Hi all, My tado has been working fine for over a year. Over the last few weeks however it is turning off before my rads heat up. It also happens on manual control. It will come on and then after about 5 mins or less I can hear the relay click and it will turn off. According to the app and the display it should be on as…
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On the Wired Smart Thermostat Starter Kit V3+ Does the bridge need a power supply?
Hi folks, little confused here. The internet bridge that connects to the router, is it power over ethernet or does it need a seperate mains power supply. It looks like the kit does not come with a power supply, if needed.
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Heating gets stuck on “set to”
My heating gets stuck on “set to” rather than “heating to”. It’s super flakey if it moves from set to heating. Some rooms are on and some are not. Who else has had this issue?
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Issue with creating matter link code
It took me more than 4 hours to configure tado° X as the devices were not connecting, the bridge was giving weird errors, devices were requesting a Matter bridge router, etc.. I had to factory reset the router twice. Now finally it appear everything is connected and I need to connect it to alexa and matter and I get an…
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Energy IQ
Energy IQ needs to be flexible as not every person billing cycle starts on the 1st of the month. My billing cycle is 21st to 22nd the following month, it would be nice to have the flexibility of being able to change the date range. Without this, the data will continue to be incorrect. I'm sure it doesn't require that much…
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Fratelli TRV valve M28 x 1.5
I am interested in fitting out my home with Tado smart trvs, i currently have Fratelli TRVs which I believe are an m28 x 1.5mm thread. In your documentation, you state that these valves are not support with adapters, but other M28 x 1.5mm valves are. I would like to know why they are incompatible, do you have a dimensioned…
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Tado and Viessmann Vitodens 100W B1KF (New Install)
Hi all, Hoping to get some help with my new install. Recently had a Viessmann Vitodens 100-w B1KF combi boiler installed. Boiler is working fine as expected, it is set up using weather compensation and I have installed the external temperature sensor. I installed the Tado V3 kit with the follwing installed: Internet…
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hot water turns on the end of cycle
Hi, what could be a solution here? Issue: in the hot water schedule the water is heated normally. When time reaches end of schedule, the hot water turns on again for a few seconds. Why? What could be the solution here? Example: schedule is between 9:30-10:00 PM. Boiler starts up 9:30 and heats until like 9:42, when the…
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Help Installing
I have a Worcester bosch Greenstar SI compact boiler but not sure on the wiring where the cables go Can someone help please?
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Thermostat
Returned home to find battery req symbol. Replaced batteries but tado system now not always starting boiler when required on time blocks nor when I try a manual overide to increase temperature. Boiler starts OK when there is a demand for hot water so I assume boiler function is OK. Advice appreciated. Can you reboot the…
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Advice on replacing a British Gas UT2 Programmer with the V3+
Hello Folks, I've been doing some digging and looking for some advice on installing the V3+. I've got a combi boiler (Worcester Junior 24i), programmer is just for switching heating on and off. Hot Water is on demand. Could someone advise on the setup for the V3+? I've a power switch that cuts/provides power to the…
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I can't log in to the TADO app (Android).
Hi, I purchased TADO products and installed the Tado app for Android. I have created an account that I log in to via the website, but in the app I am still stuck on the screen where I enter my login details and after submitting them nothing happens. I tried logging in on the same WIFI network on my tablet in the app and it…
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How to set Wireless Receiver to combi boiler mode?
I have installed my wireless receiver and it’s working great for central heating, but it’s attached to a combi boiler so the hot water function is not needed/doesn’t exist. The hot water function appears in the Tado app and until I set it to permanently off the hot water relay was on. Following the consumer/amateur install…
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Tado Air Comfort Settings – are they customisable?
I am fed up with my Tado thermostat app telling me my living room is too cold and too humid. It's not. It's 18.2 celsius and the humidity is 52%. This is absolutely comfortable for me. I live in London in a building built in 1760. Yet Tado 'Air Comfort' tells me I'm too cold/too humid. Why can't this be made customisable?…
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Can’t add 2 houses?
How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this
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TRV temperature setting vs room temperature
Hi All, I am planning to buy a full Tado system but I wonder if the TRV is measuring the temperature and it is mounted to the radiator, how could it give you the precise heat in the room what you need? As far as I know the max temp is 25 Celsius on the TRV, so is it enough to heat up the room to 21-22 Celsius? Thanks for…
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Let users choose which rooms to 'boost'
I’m sorry if I’ve missed this, but how on earth can I hit Boost and boost just a set of rooms rather than the ones which are not used? This is such a no-brainer feature, and when I search I can only find hack-arounds via IFTTT ( just discovered now not possible ) I can only assume that this is me being thick? Feature =…
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smart thermostat actuating
smart thermostat actuating , with app and manually , but boiler not switching on , all other 9 smart thermostats working
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OpenTherm/Modulation of Nefit NXT HRC24 CW3 doesnt seem to work with Tado X wireless receiver.
Hi, I have a question regarding OpenTherm/modulation on my heating system. I am suspecting that it only works on Relay and not OpenTherm. I have installed everything according to the installation steps in the Tado app. I have made the following Observations: When my Tado x heating devices require heat but only 1 out of 3…