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Open valve
Hi, I love my Tado valves but there are times when i want to be able to do the following: Set living room radiator valve to 20C, While the living room is getting to temperature, open the valve fully on the radiator in the bedroom. Don't set a setpoint temperature, just open the valve so that room heats up at the same time…
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Tado X system firing heating on/off incorrectly
Hi community, looking for an idea on whether I have a hardware issue or if there's a bug with the firmware. Setup: S Plan system 1 Tado X Programmer X with Hot Water Control and OpenTherm 1 Wireless Temperature Sensor X 1 Smart Radiator Thermostat X I've found that the system works fine 80-90% of the time, it's definitely…
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New install. Not sure of setup.
Hi, Considering moving to Tado x. I have several questions please. I currently have 1 wired thermostat (heatmiser) downstairs This controls underfloor heating in one big room. This is the easy one. Replace with 1 tado x wired thermostat. The bit I’m not sure about is upstairs. There are two floors. Lower floor has another…
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Existing potterton timer control
We have a 35 year old potterton boiler with a potterton digital time/controller. We have installed a V3+. My question is, should I now set the potterton timer to the off position and rely on the V3 to control the heating/hot water?
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Signal to boiler not being sent?
Hi, I've had my tado installed downstairs for 3 months or so and no problems until the past two days. When changing the heat up or down it doesnt seem to be sending it to the boiler to trigger the heating. When I turn the heating on upstairs (still old thermostat) it works fine. I've switched off and reset everything…
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Tado Marketing Test
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
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unnecessary hot water heating at the end of cycle
Hi, I'm curious if you ever experienced the following buggish behavior: the hot water schedule is set up to 7:00-7:30 and 20:00-20:30. The water temperature is reached after ~15 min, so the boiler is usually not heating when reaching the off time point. But when the off time point is reached after ~2 min the boiler starts…
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Resolved VR33 module in Vaillant Eco Tec Plus Tado X
Vaillant ecotec plus 837 From Tado Starter Kit I used both bridge wires to short terminals (7+8) (3+4)..My previous wireless Honeywell thermostat was connected to (3+4) Connected VR33 module to X31. Removed bridge supplied with New VR33 module and replaced with 2 wire connection to Opentherm terminals to Tado X receiver…
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Tado X Measuring device
Hello 😊 I was an owner of Tado V3+ and decided to purchase Tado X devices due to range issues. I was wondering when will be available the ability to select the measuring device of a room ? Due to the location of some TRVs, they should definitely not be taken into account for the room temperature, but now it seems that…
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Controlling zone valve with smart thermostat (wiring question)
I have an extension kit connected to the boiler, Tado trvs on all radiators and one tado thermostat. They can all call for heat independently. Now, I have a 5 wire zone valve that I want the thermostat to control. But I have no idea how to wire it? Am I correct in thinking the thermostat can call for heat wirelessly and…
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hot water turns on the end of cycle
Hi, what could be a solution here? Issue: in the hot water schedule the water is heated normally. When time reaches end of schedule, the hot water turns on again for a few seconds. Why? What could be the solution here? Example: schedule is between 9:30-10:00 PM. Boiler starts up 9:30 and heats until like 9:42, when the…
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Tado V3 starter kit not compatible Vaillant 831 Combi. with SALUS VBC 600RX
Hi team. I have bought the TADO starter kit, downloaded the app and it's now saying it's not compatible with the plug in SALUS VBC 600RX WIRELESS RECIVER that I am trying to replace. Is there a way I can still get this to work. Boiler is Vaillant Ecotec +831 Combi boiler. 👍👍
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Converting wired v3 to wireless v3
I bought the wired starter kit v3 a few years back and have TRVs in all rooms. We're having our boiler replaced and i've bought the Hot Water Control & Dual Channel Wireless Receiver so we can get our water controlled too. The old wired thermostat is not compatible with the new boiler so do I just need a wireless smart…
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Issues with eBUS (Vaillant) support and Tado X
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous Tado V3 model supported modulation via eBus, but after connecting the new Tado X in the same way, it doesn't seem to work.…
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Issues - Tado with Ideal Combi Boiler
I have installed a Tado receiver + thermostat replacing a Wolseley Central. The receiver has the On, WiFi, and heat request lights on, however on the ideal Logic Combi C30, it displays a message “Room star or timer off” and does start heating Does anyone know how to resolve?
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Heating constantly on. Anyway to get a quicker response from contact
Good morning all, I know this thread has been covered a million times but my frustration with getting help is impossible. My heating is constantly staying on unless I turn my boiler off which isn’t ideal. I have tried to use the live chat which has a response time of 2 days ?! Which is ridiculous!! I had an email this…
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Frost protection turns heating ON but then it stays ON!
Our two zone V3 Tado system is in an uninhabited village hall. Currently in one room heating is set to off all day. We have noted that the heating is coming on during the night when temp is low, but then stays on all day so room is reaching 25 degrees or so until we manually turn boiler off. Is this caused by faulty frost…
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V3+ Extension Kit and Vaillant Boiler with VR33
Got a V3+ EK working with as Vaillant Ecotec boiler via ebus. Works ok. Tried to make the V3+ EK work via Opentherm using a VR33 board. The VR33 is connected using the X31 bus on the main board and the X31 on the VR33 and the EK connected via 2 wire with the OT/T connectors. The problem ? The EK seems to have no power…
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Tado Thermostats
Hi I recently purchased two new Thermostats. When I connect them, I can't lock the Thermostats into place they just twist around and you can lift them off. When I connect the central button in the housing moves in and out but the small valve button doesn't lower and I think that's the problem? Please can anyone give me…
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Tado x wireless receiver and valiant ecotec plus 824
Tado installations are taking forever for an answer I'm at the stage of wiring the receiver into the boiler. The 24V=RT part isn't the same on the circuit board number wise I just want to know where to put the grey and black wire. I'll post some photos.
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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Tado authorised resellers
Tado X comes with a new 10 year warranty which you have to register for. The terms state it is only valid if bought from an "authorised reseller", however they do not give a list of authorised sellers. I would assume Amazon and John Lewis are authorised however it is not clear. I've contacted support and they said they do…
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TADO V3+ and zone valve
I have a boiler that heats three floors. Each floor has a traditional thermostat with a dial to set the desired temperature, and each thermostat is connected to a SIEMENS STC25 zone valve. I would like to replace one of the three thermostats with a TADO V3+. Is this possible? How should I connect the thermostat to the zone…
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Tado X SRT battery
Does anybody know how I can order spare batteries for the Tado X SRTs? I work away from home for long periods and I know from experience with the V3+s that my wife will ignore emails about low batteries and will wait until a room she wants to be hot is cold before she will change the batteries. We always have eneloops…
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Geofencing - Help wanted to turn off completely.
Our two zone Tado system is installed in a village hall and controlled from the app remotely. I'm at a loss to understand how I can switch Geofencing off permanently and am unable to find simple instructions on Tado website. Will simply setting the Home and Away settings to 'Home' for both zones do the trick. Time blocks…
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Tado X Smart Radiator Valve Battery
After 4 to 5 months two of my valves have reported a low battery. I have a spare so very quick and easy to change. I notice looking at the android app that the previous day these batteries were reported as "Good" with an icon showing a fully charged battery. The next day they were low. There does not seem to be any…
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Ideal Exclusive boiler and OT Tado wired.
I have just purchased the Tado and connected to the opentherm connection on my boiler, but it doesn't fire up the boiler, like there is no communication. My boiler: Ideal Exclusive 2 35kW Combination Boiler Natural Gas ErP - 220480 I have attached diagram or opentherm on the boiler. I removed the purple jumper cable and…
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Opentherm with Ideal Logic 30 Boiler
Hi everyone, I’m hoping somebody here might be able to offer some insight on a technical question I discussed with Tado customer support today. I’ve currently got a setup consisting of two smart room stats, numerous smart TRVs and an extension kit. The boiler is being enabled by on/off control from the extension kit. I…
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Planning radiator TRV locations when you don't have enough for all your radiators
Hello, I installed a basic Tado system a while ago and really like it. So, I decided to add a few wireless Rad controllers. I Have 13 Rads, so I decided to buy a starter 4-pack to see how it goes. The instructions told me not to install any in the same room as the room thermostat, so I put 2 upstairs and two downstairs, at…