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App trouble
Hey 👋 I have a problem with my App ! The room name is missing ½ off the last line ? The problem started for 2 week ago !
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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ATAG boiler giving C151 and not picking up the demand with Tado X
Hi, I am using tado x with ATAG E223 boiler from 2014. Having underfloor heating downstairs and radiators upstairs. Have bypass installed and trying to keep only bedroom warmer in the night but the boiler cannot pick up the demand and temperature goes down with boiler giving C151 error. I have tado x wired thermostat…
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Vaillant VHR 24-28 keeps heating
I, just installed Tado v3 and my even though the app does not show Tado is giving a heating signal my Valiant keeps heating up the house…I used to have a Toon from Eneco (using OpenTherm) working fine. Any suggestions?
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Early Start learning (Tado V3+)
We have a room which takes over 3 hours to heat up if the outside temp is below 2C and then it may not hit target in that time. Here in the UK during the recent very cold weather, I have been boosting the room heating with a fan heater for an hour or so to get the room up to temp, then the radiators are able to maintain…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Heating turning on via boiler panel but not via Tado App
Hi, I have the Tado v3 installed in a Worcester Greenstar CDO Classic Combi boiler. When the electrician installed the Tado setup he removed the control panel on the boiler as the control would be now via the Tado app. I was told I could get a blanking plate from Worcester Bosch to go where the control panel used to be.…
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One receiver with two temp sensors?
Hello, I've just had a v3 wireless kit installed; one bridge, one receiver, one wireless temperature sensor. I'm trying to confirm if it is possible to link a second (or more) temperature sensor to the same kit. I would have the sensors in different parts of the house, and if either of them fell below the target temp, they…
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help please - no heating
so we've had Tado for several years, we had whatever version it was where you could pay a one off amount to upgrade - I think we had V3 and upgraded to V3+ but I'm not 100% on if those are the right numbers or whether it makes any difference to this. Tado has worked well ever since, we have a wired wall thermostat and…
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New Tado X compatible boiler recommendations
I currently need to buy a new condensing boiler (EU/CZ, wall-mounted, 24 kW, one heating circuit with radiators+ external DHW tank) compatible with Wireless Smart Thermostat X (i.e. OpenTherm or some API). Wireless thermostat X I already have. Any recommendations? Thanks.
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Tado X valve discount not calcolated.
I have already ordered 11 valve but I realize now that I need one more. From the site it seems that the price is 99 euro with the discout 66 euro but when I put in the shopping cart the price goes to 99. Why?
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Tado v3 not connecting to virgin media Hub 3
We recently had a new hub router after the previous one failed. We previously had issues and the tado installer had to do something with the settings in the router (turning off 5g as Tado runs on 2.4g). Tried that to no avail. Has anyone else had this issue and how did you resolve please?
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Why do I get different humidity value in the tado app and in HomeKit?
I have a tado smart thermostat, it is turned off now. Currently in the app I see 58% humidity but in HomeKit only 54%. The temperature looks like to be correct.
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Replacing Hive Mini with Tado v3 wireless starter kit
Just moved into a new house where the previous owners had a Hive Mini connected to a Glow Worm 18si boiler, they also left an old thermostat connected. With the old thermostat connected the Hive just controls turning the heating / hot water on and off which works fine. I have purchased the Tado v3 wireless starter kit with…
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General set-up question
Hi, I have just installed TRVs on all my radiators apart from the towel rail in the bathroom. Initially I turned off the zone controllers as I was finding that the heating was randomly turning itself on and off. However, I want to be able to turn on individual radiators when I want to. My plan is this: turn on the zone…
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Tado & Worcester Bosch Greenstar 30 Cdi Classic System Boiler with internal Diverter Valve
Our Installation: Worcester Bosch Greenstar 30 CDi Classic System boiler - Installed in 2013. Control is by: LP20RF Programmer& Receiver and Digistat+RF Room Thermostat. Boiler has internal diverter valve that switches between HW and CH as required, controlled by the Programmer. Therefore no zone valves installed.…
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Boiler on, boiler off... hot water taking ages to heat
Hi, I have been lurking here for a month or so since installing the Tado X. Replaced a Drayton LP722 which is connected to a Glo-Warm Flexicom 15HX There are no extra connections to the Boiler (I am aware of a wireless device that can connect) I followed instructions as per the Tado X installation notes and wired…
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V3smart radiator valve
The piston on my themostat was not conected to the theaded drive shaft any suggestion on how to get it back on the threaded shaft?
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Worcester Greenstar cdi classic combi
Hi I’ve had the Tado Wireless Smart Thermostat Starter Kit V3+ (OpenTherm) - for Combi Boilers fitted to my Worcester boiler but it only works when the old thermostat is also running. If I take the batteries out of the old digistat thermostat Tado does nothing. I asked the pro boiler fitter who did the work about this and…
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Need help with my malfunctioning Tado
Dear Tado Support Team, I am reaching out regarding an issue with my Tado Smart Home Thermostat, which appears to be malfunctioning and has significantly increased my heating bills. Despite my settings, the thermostat seems to be running my heating excessively, leading to unexpectedly high energy costs. It will not follow…
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Need a complaint email
Sick of dealing with the useless customer support - 10 days trying to solve this malfunctioning system and no reply for the last 3 days. Costing us a fortune in extra gas and support doesn’t read any of the messages before providing irrelevant advice. Feel like we have been absolutely ripped off with this device but want…
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What does a Wireless Temperature Sensor do?
My setup is as follows: Wireless Receiver 4 x Smart Rad Valves Basic (STRV) 1 x Wireless Temperature Sensor (WTS) I only wish to heat the rooms I am using often. The question: What does the Wireless Temperature Sensor do? Where should I put the WTS (no inappropriate answers please)? If I place it in a room with a STRV,…
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Compatibility Oertli OenoviaGaz Hybrid 11-16 with remote controller AD255 and boiler module AD252
I am installing Tado V3+ Wireless Smart Thermostat. The existing system is Oertli as described in the question. What is the correct connection/protocol to use. The current system connects to the Secondary Control Unit (SCU) in the boiler to the Ambient Sensor A connections.
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Midea Heat Pump Support
Is there a plan to support Midea heat pumps any time soon?
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Room starts by itself
I'm talking about tado v1 and v3 devices I don't know if it happened to others: even though I set the start of a room at a certain time, the head ALONE starts at a totally different time at random (like 10 hours before). the app tells me the room is OFF...I only noticed it because I was at home and I heard the noise of the…
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TRV too far from Bridge? Eccentric boiler activity - any solutions?
Our system has just been installed by a professional. He recommended it to solve the problem of having the centre of the house as hot as Hades and the two ends as cold as the Arctic. It isn't working - the bridge is in the middle and there isn't an option to move it. We rely on well-functioning Wifi extenders to provide…
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Tado not calling for heat
We have had our set up for a good couple of years now and in the last month or so usually In the middle of the night the extension kit stops calling for heat. The only way I can seem to get it to work is to power on and off again. We have an extension kit for the hot water and 5 trvs and a have wired thermostat. I've…
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when i switch on 1 room on seperatley 2 other rooms come on too? please advise
when i switch on 1 room on seperatley 2 other rooms come on too? please advise
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Energy IQ, opentherm
Hi, I live in Scotland, I have a v2 system, my current boiler is a Viessmann Vitodens 050-w B0KA, which was installed in January 2024, replaced an Alpha Intec. The installer connected the v2 extension kit using relay mode, the heat flow was setup to 60 C and the hot water to 60 C. After the installation I haven't changed…
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Greenstar 30Cdi system boiler with diverter valve fitted
Hello everyone, I've spent a while searching through the forums to try and find a simple answer to my question, as the subject says, I have a Bosch Greenstar 30Cdi system boiler with the optional diverter valve and 'slide in' programmer fitted to control the heating of my unvented hot water tank. I purchased the V3+…