Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work either.
Bridge is online, we ran some wifi checks and wifi speed and connections are fine. We have a router with glass fibre cable, connected to 3 Deco x50 units spread throughout the house. The Tado system is connected to the Deco network, which has IPV6 switched on.
We tried relocating the Deco and Bridge, restarting the Deco, Bridge and main router but this doesn’t seem to work.
The system will be offline for hours and then will suddenly switch to “online” again.
Please send help! :) I’m located in the Netherlands.
Bridge is online, we ran some wifi checks and wifi speed and connections are fine. We have a router with glass fibre cable, connected to 3 Deco x50 units spread throughout the house. The Tado system is connected to the Deco network, which has IPV6 switched on.
We tried relocating the Deco and Bridge, restarting the Deco, Bridge and main router but this doesn’t seem to work.
The system will be offline for hours and then will suddenly switch to “online” again.
Please send help! :) I’m located in the Netherlands.
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