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Why did Tado app disappear from the macOS App Store?
I am no longer able to install Tado app on my MacBook Pro (Sequoia 15.3.1). Why did Tado discontinue it? It was really helpful in some scenarios.
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Tado V3 wireless and Analogue Thermostat
I have the Tado V3 and an old dial Analogue Thermostat, The dial has to be above the tempature for the system to work, So if the room is 20c the dial has to be 22C for example, How can I remove this from the system, do I simply need to cap the wires or do I need to connect wires together, I havn't looked behind the…
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Heatline Capriz 24c Setup
Bought a Tado Wired Smart Thermostat V3+ in the Black Friday sales and hooked up to my Heatline Capriz 24c yesterday. Initially I followed the instructions in the Tado manual connecting a cable between the eBUS connections in the Tado and boiler. Positive to positive, negative to negative. Tested the Tado and no luck,…
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Bosch 24 HRC compact3 & TadoX
Kan deze ketel samenwerken met een TadoX of zou ik een Tado V3 moeten aanschaffen ? Of kan de TadoX in samenwerking met een converter wel aangesloten worden ? Alvast dank voor een antwoord
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Tado X Heat Pump Optimiser Nest Thermostat replacement
Hello Tado X is soon to be released in the UK. I have a Daikin Altherma 3 HHT, which is control by a Nest. The Nest, controls the heat pump via a contactor, which also controls the radiator pump. Ive attached a very basic drawing of the wiring. I want to connect A1 A2 of the contactor to the Hydro box, but where should I…
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How to de-register, or un-register a unit that hasn't fully installed ??
I've bought a second hand additional Smart Thermostat. When trying to install it, it registered OK with my system, but when I tried to pair it to the bridge, the thermostat would not go into pairing mode. Instead of the two little 'chain links' moving back and forward which happens when the unit attempts to pair, the two…
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How to fit a Wireless Receiver in the place of an old Extension Kit?
My Extension Kit developed a fault (hot water was getting stuck on), and Tado have provided me with a discounted "Wireless Receiver" to replace it (as this is the new version of the Extension Kit). Installing the original Extension Kit was so easy, I simply popped off my old programmer, slotted the Extension Kit onto the…
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Tado x does not work.
Hi. I installed in my house a Tado x wireless receiver and smart wired thermostats. One thermostat controls heating in all bathrooms and the kitchen. Another controls heating in all bedrooms. For the first few days, it worked, but now neither works properly. When it is on schedule or I manually turn the heating on at the…
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Tikking sound/noise
Just got my Tado X system set up. On every 6 radiators in my house there is now a smart one. It keeps making a tikking noise, which I don’t mind expect for the one in bedroom. First I thought it did it to heat the room. So after a couple of nights of waking up I lowered the temperature and I thought it would be over.…
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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Energy IQ Can't enter historical data
Hi there, I wish to add historical data from heating bills but Tado won't let me enter any start dates earlier than when I installed Tado. How can I make comparisons if there's no earlier data present. Is this usual? Any comments will be greatly appreciated. Chris
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Tado X for large house - 40 trv’s, 5 zones
Is there a way to get Tado X to work reliable for a large property. I know there is a limit per bridge of 20-30 devices - and the app says 30 devices(ish) But our client has 24 rooms with TRV’s - some with 2 or more radiators (so 40 radiators in total) It is all split into 5 zones - 1 for each floor - plus towel radiators…
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Tado x reciever bridge issues
Hi there, I have the tado x starter kit with wireless reciver. It has been working fine until I decided to upgrade router. Split the 2.4 and 5ghz, tried iot only network. After hours of failing to configure, I swapped back to the previous router, same issues, reset, split as above, same issues. It connects, but I can't get…
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Smart AC Control V3 as Temperature Sensor
HI, I have a Smart Thermostat V3+ connected in relay mode to my boiler, some Smart Radiator Thermostat V3+ and an internet bridge. Everything is working perfectly but I miss a couple of Wireless Temperature Sensor.Do you think that a Smart AC Control V3+ can work as a Temperature Sensor for a Radiator Thermostat V3+ ?
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Smart Radiator Thermostat - discount
How do I get a good discount on two more devices? I live in Berlin
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Radiator valve closed while calling for heating request with 1 wave
Smart Radiator Thermostat keep my boiler constantly running in attempt to heat the room, but they keep my radiator valve closed. This means the radiator is cold, while the boiler is running for nothing, and wasting gas. Due to this behaviour my gas consumption jumped 30% than before i installed Tado. Support keeps pointing…
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Why are my Thermostat X listed as offline when connected through Nest Hub
Hi! I'm a new member and have recently begun my tado° journey by installing multiple Smart Thermostat X devices in my home. I followed the app instructions by adding the thermostats in the tado° app and then to Google Home using the Matter "Device Linking" feature. I use a pair of 'Google Nest Hub 2nd Gen' devices as…
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Tado X + Matter via HA
I have integrated a total of 4 Tado x thermostats into HomeAssistant via Matter. These have now worked for 2 months without any problems. Now, however, they are gradually starting to disappear from HA or lose the connection. Resetting to Factory only ensures that they work for a few days and then sporadically go offline…
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EcoForest Heat Pump Controller
Hi, we have a new EcoForest ecoAIR+3-12 Pro Heat Pump being installed and I was looking to see if anyone had any success using it with the Tado Heat Pump Optimiser? We already have a full suit of Tado’s installed for our congenital system but as it doesn’t say it is supported on the Tado website I just wondered if anyone…
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Tado X and OpenTherm standards?
Cross-posting from the Dutch community since this affects all Tado X users. I want to warn customers with a Tado X. Tado is intentionally violating the OpenTherm standard, specifically manipulating values ID 016 (room temperature in degrees) and ID 024 (room temperature setpoint in degrees). Instead of sending the real…
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Bulex eBus temperature too low, heating room slow
Yesterday I installed a wireless tado thermostat paired with thermostatic valves on each of my radiators (12 in total). The boiler is a Bulex and it's connected via eBus. The mode is set to D07. Before tado, when using the thermostat of Bulex itself, if it was 20c in the room and we set it to 21c, the boiler would turn on…
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Open valve
Hi, I love my Tado valves but there are times when i want to be able to do the following: Set living room radiator valve to 20C, While the living room is getting to temperature, open the valve fully on the radiator in the bedroom. Don't set a setpoint temperature, just open the valve so that room heats up at the same time…
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Tado X system firing heating on/off incorrectly
Hi community, looking for an idea on whether I have a hardware issue or if there's a bug with the firmware. Setup: S Plan system 1 Tado X Programmer X with Hot Water Control and OpenTherm 1 Wireless Temperature Sensor X 1 Smart Radiator Thermostat X I've found that the system works fine 80-90% of the time, it's definitely…
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New install. Not sure of setup.
Hi, Considering moving to Tado x. I have several questions please. I currently have 1 wired thermostat (heatmiser) downstairs This controls underfloor heating in one big room. This is the easy one. Replace with 1 tado x wired thermostat. The bit I’m not sure about is upstairs. There are two floors. Lower floor has another…
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Existing potterton timer control
We have a 35 year old potterton boiler with a potterton digital time/controller. We have installed a V3+. My question is, should I now set the potterton timer to the off position and rely on the V3 to control the heating/hot water?
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Signal to boiler not being sent?
Hi, I've had my tado installed downstairs for 3 months or so and no problems until the past two days. When changing the heat up or down it doesnt seem to be sending it to the boiler to trigger the heating. When I turn the heating on upstairs (still old thermostat) it works fine. I've switched off and reset everything…
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Tado Marketing Test
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
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unnecessary hot water heating at the end of cycle
Hi, I'm curious if you ever experienced the following buggish behavior: the hot water schedule is set up to 7:00-7:30 and 20:00-20:30. The water temperature is reached after ~15 min, so the boiler is usually not heating when reaching the off time point. But when the off time point is reached after ~2 min the boiler starts…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…