How to set Wireless Receiver to combi boiler mode?

johnnymaelstrom

I have installed my wireless receiver and it’s working great for central heating, but it’s attached to a combi boiler so the hot water function is not needed/doesn’t exist. The hot water function appears in the Tado app and until I set it to permanently off the hot water relay was on.

Following the consumer/amateur install guide in the app there is no mention of setting to combi mode (unless I missed it), but reading the professional installer guide it says to set the wireless receiver to Y Plan, S Plan or Combi mode.

I tried to follow the instructions, but when I get in to test mode and then try to select combi mode the LED does not change colour and stays at green (I want yellow for combi).

Firstly, do I need to care about this; why is it only mentioned in the professional installer guide?

Secondly, if I do or just want to do this for completeness sake, how can I actually make it change mode?

Thanks for your help.

riverac2

After the green light turns on, release both buttons. Then press the the heat button and then the light Changs to yellow.

cscarth

I had the same issue - and I followed exactly these instructions to try and change to the Yellow Combi setting. Unfortunately it blinked Yellow for 2 minutes and instead of ever going to solid Yellow as expected it went back to solid Green.

I think this issue is the reason my motorised valve isn’t ever closing and the heating is constantly on.

johnnymaelstrom

As an update, I contacted Tado support, who were very quick to come back to me. They turned off Hot Water for me remotely.

This happened before @riverac2 was able to help me so I have not tried this approach. It seems it didn't work for @cscarth so I recommend contacting Tado support directly.