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Why are my Thermostat X listed as offline when connected through Nest Hub
Hi! I'm a new member and have recently begun my tado° journey by installing multiple Smart Thermostat X devices in my home. I followed the app instructions by adding the thermostats in the tado° app and then to Google Home using the Matter "Device Linking" feature. I use a pair of 'Google Nest Hub 2nd Gen' devices as…
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Tado X + Matter via HA
I have integrated a total of 4 Tado x thermostats into HomeAssistant via Matter. These have now worked for 2 months without any problems. Now, however, they are gradually starting to disappear from HA or lose the connection. Resetting to Factory only ensures that they work for a few days and then sporadically go offline…
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EcoForest Heat Pump Controller
Hi, we have a new EcoForest ecoAIR+3-12 Pro Heat Pump being installed and I was looking to see if anyone had any success using it with the Tado Heat Pump Optimiser? We already have a full suit of Tado’s installed for our congenital system but as it doesn’t say it is supported on the Tado website I just wondered if anyone…
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Tado X and OpenTherm standards?
Cross-posting from the Dutch community since this affects all Tado X users. I want to warn customers with a Tado X. Tado is intentionally violating the OpenTherm standard, specifically manipulating values ID 016 (room temperature in degrees) and ID 024 (room temperature setpoint in degrees). Instead of sending the real…
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All Tado X devices disconnected
Hi all, I upgraded from a Google Nest thermostat to a Tado X earlier in December and since the change I kind of had to battle with this system in a way or the other and I see in the forum I'm not the only (not sure if this is actually comforting). Anyway, after buying the second Bridge X I managed to have all the TRVs…
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Bulex eBus temperature too low, heating room slow
Yesterday I installed a wireless tado thermostat paired with thermostatic valves on each of my radiators (12 in total). The boiler is a Bulex and it's connected via eBus. The mode is set to D07. Before tado, when using the thermostat of Bulex itself, if it was 20c in the room and we set it to 21c, the boiler would turn on…
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trying to fit replacement wireless receiver old one stick in on position
Hi any one know who to replace wireless receiver fitted new one bur cant get it to talk to room stat
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Open valve
Hi, I love my Tado valves but there are times when i want to be able to do the following: Set living room radiator valve to 20C, While the living room is getting to temperature, open the valve fully on the radiator in the bedroom. Don't set a setpoint temperature, just open the valve so that room heats up at the same time…
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Tado X system firing heating on/off incorrectly
Hi community, looking for an idea on whether I have a hardware issue or if there's a bug with the firmware. Setup: S Plan system 1 Tado X Programmer X with Hot Water Control and OpenTherm 1 Wireless Temperature Sensor X 1 Smart Radiator Thermostat X I've found that the system works fine 80-90% of the time, it's definitely…
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New install. Not sure of setup.
Hi, Considering moving to Tado x. I have several questions please. I currently have 1 wired thermostat (heatmiser) downstairs This controls underfloor heating in one big room. This is the easy one. Replace with 1 tado x wired thermostat. The bit I’m not sure about is upstairs. There are two floors. Lower floor has another…
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Existing potterton timer control
We have a 35 year old potterton boiler with a potterton digital time/controller. We have installed a V3+. My question is, should I now set the potterton timer to the off position and rely on the V3 to control the heating/hot water?
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Signal to boiler not being sent?
Hi, I've had my tado installed downstairs for 3 months or so and no problems until the past two days. When changing the heat up or down it doesnt seem to be sending it to the boiler to trigger the heating. When I turn the heating on upstairs (still old thermostat) it works fine. I've switched off and reset everything…
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System boiler with Opentherm PDHW - X PLAN
I want to know if people are using Tado X with opentherm on a system boiler and tank using opentherm? from my understanding this needs to be configured as PDHW. If you have this type of setup work I would love to see what you have and how well this is working.
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Tado Marketing Test
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
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unnecessary hot water heating at the end of cycle
Hi, I'm curious if you ever experienced the following buggish behavior: the hot water schedule is set up to 7:00-7:30 and 20:00-20:30. The water temperature is reached after ~15 min, so the boiler is usually not heating when reaching the off time point. But when the off time point is reached after ~2 min the boiler starts…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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Resolved VR33 module in Vaillant Eco Tec Plus Tado X
Vaillant ecotec plus 837 From Tado Starter Kit I used both bridge wires to short terminals (7+8) (3+4)..My previous wireless Honeywell thermostat was connected to (3+4) Connected VR33 module to X31. Removed bridge supplied with New VR33 module and replaced with 2 wire connection to Opentherm terminals to Tado X receiver…
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Tado X Measuring device
Hello 😊 I was an owner of Tado V3+ and decided to purchase Tado X devices due to range issues. I was wondering when will be available the ability to select the measuring device of a room ? Due to the location of some TRVs, they should definitely not be taken into account for the room temperature, but now it seems that…
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Controlling zone valve with smart thermostat (wiring question)
I have an extension kit connected to the boiler, Tado trvs on all radiators and one tado thermostat. They can all call for heat independently. Now, I have a 5 wire zone valve that I want the thermostat to control. But I have no idea how to wire it? Am I correct in thinking the thermostat can call for heat wirelessly and…
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hot water turns on the end of cycle
Hi, what could be a solution here? Issue: in the hot water schedule the water is heated normally. When time reaches end of schedule, the hot water turns on again for a few seconds. Why? What could be the solution here? Example: schedule is between 9:30-10:00 PM. Boiler starts up 9:30 and heats until like 9:42, when the…
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Tado V3 starter kit not compatible Vaillant 831 Combi. with SALUS VBC 600RX
Hi team. I have bought the TADO starter kit, downloaded the app and it's now saying it's not compatible with the plug in SALUS VBC 600RX WIRELESS RECIVER that I am trying to replace. Is there a way I can still get this to work. Boiler is Vaillant Ecotec +831 Combi boiler. 👍👍
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Converting wired v3 to wireless v3
I bought the wired starter kit v3 a few years back and have TRVs in all rooms. We're having our boiler replaced and i've bought the Hot Water Control & Dual Channel Wireless Receiver so we can get our water controlled too. The old wired thermostat is not compatible with the new boiler so do I just need a wireless smart…
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Issues with eBUS (Vaillant) support and Tado X
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous Tado V3 model supported modulation via eBus, but after connecting the new Tado X in the same way, it doesn't seem to work.…
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Issues - Tado with Ideal Combi Boiler
I have installed a Tado receiver + thermostat replacing a Wolseley Central. The receiver has the On, WiFi, and heat request lights on, however on the ideal Logic Combi C30, it displays a message “Room star or timer off” and does start heating Does anyone know how to resolve?
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Heating constantly on. Anyway to get a quicker response from contact
Good morning all, I know this thread has been covered a million times but my frustration with getting help is impossible. My heating is constantly staying on unless I turn my boiler off which isn’t ideal. I have tried to use the live chat which has a response time of 2 days ?! Which is ridiculous!! I had an email this…
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Frost protection turns heating ON but then it stays ON!
Our two zone V3 Tado system is in an uninhabited village hall. Currently in one room heating is set to off all day. We have noted that the heating is coming on during the night when temp is low, but then stays on all day so room is reaching 25 degrees or so until we manually turn boiler off. Is this caused by faulty frost…
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V3+ Extension Kit and Vaillant Boiler with VR33
Got a V3+ EK working with as Vaillant Ecotec boiler via ebus. Works ok. Tried to make the V3+ EK work via Opentherm using a VR33 board. The VR33 is connected using the X31 bus on the main board and the X31 on the VR33 and the EK connected via 2 wire with the OT/T connectors. The problem ? The EK seems to have no power…
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Tado Thermostats
Hi I recently purchased two new Thermostats. When I connect them, I can't lock the Thermostats into place they just twist around and you can lift them off. When I connect the central button in the housing moves in and out but the small valve button doesn't lower and I think that's the problem? Please can anyone give me…
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Tado x wireless receiver and valiant ecotec plus 824
Tado installations are taking forever for an answer I'm at the stage of wiring the receiver into the boiler. The 24V=RT part isn't the same on the circuit board number wise I just want to know where to put the grey and black wire. I'll post some photos.