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Is the geofencing option in schedule timeblocks no longer available?
I used to have an option to make a timeblock not affected by geofencing with my Tado V3+. I upgraded to Tado X and the option is not there when I create or when I edit timeblocks. Anyone else? Anyone know a solution? Logging out and then in did not help for me like for others in other similar posts. In case it is relevant,…
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How do multiple TRVs work?
Existing system: Roomstat and timeswitch with two switching periods per day, manual TRVs. Proposed Tado system: To have a smart TRV in each room each with its own schedule. What happens when the schedule for one TRV says 'off', does it change its setting to 0 degrees? If not does another TRV saying 'on' turn on the boiler…
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Getting connecting to the server has failed..
I get the error only when I connect from my local network wifi. If I use my smartphone from a remote location everything works fine. Please help. Seve
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Questions about setting up Tado
Thinking of changing my heating system to Tado and I have a couple of queries... I have a Vaillant EcoTec Pro which I have found out uses Ebus and therefore only V3+ is compatible. Are there any downsides to using V3+ in 2024/2025 and going forward? Another issue I potentially have is that my boiler is located in the…
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extend matter over thread functionality of the X thermostatic valve
Great device, and it connects flawlessly with the thread network on my home assistant. So well that I now have fitted them in all the house. Ahead of the competition. There are a few functions I am missing though: I do not get to see the battery level over matter, nor the option for a firmware update (which might be…
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Worcester greenstar 8000
I have recently wired up the tado V3+ to my boiler but it's not controlling it. Do I need to disconnect the existing RF receiver?
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Upgrading from V3+ to X issue
Here's hoping you can help with my issue. I'm a long time user (9 years) and have recently used the upgrade offer to change to X. I've purchased the wireless receiver and thermostat kit and 8 trv's. AFAIK the receiver works as a thread border router and so I don't need the bridge X The receiver is wired to the boiler using…
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Tado X Device Naming
When adding devices to the Tado X system, there is a prompt to change the name. However making any change seems to have no affect at all.
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Hot water away setting
Can anybody confirm what the toggle switch on Hot Water setting in Away mode means? I'm guessing it means if switch is on, the hot water will continue in same settings as Home. If off, hot water set to constantly off. Is this correct?
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Tado turns on heating with all valves closed?
Hello, Do you know is it safe if all valves are closed and boiler starts to heat? I believe this shouldn't happen but I may be wrong.
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Worcester Greenstar cdi classic combi
Hi I’ve had the Tado Wireless Smart Thermostat Starter Kit V3+ (OpenTherm) - for Combi Boilers fitted to my Worcester boiler but it only works when the old thermostat is also running. If I take the batteries out of the old digistat thermostat Tado does nothing. I asked the pro boiler fitter who did the work about this and…
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Tado X and leaving my Drayton LP522 hot water programmer in place
Hi all, I am upgrading to Tado X starter kit with a wireless thermostat including hot water controller (just arrived), I am currently on Tado V3+ with only the wired thermostat and some room stats. I have a Vaillant Ecofit pure 425 boiler with a tank, vented system, it has a Drayton LP522 programmer for the water. so my…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Does the increased boiler firing/stop cycles prematurely age the boiler?
Hi, Does the increased boiler firing/stop cycles prematurely age the boiler? I believe that a boiler, and it's constituent parts, have an MTBF that cumulatively set an MTBF for the boiler in terms of number of firing cycles (affected by lots of other factors, to be sure) but nevertheless, doesn't the TADO controller…
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Tado API Documentation
Hi Team, I’m currently working on integrating Tado into a project and was wondering if you could share the API documentation or guide me to where I can access it. Any additional resources or tips for developers would also be greatly appreciated. Thank you in advance for your assistance! Best regards, Andrii Tymofieiev
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How to have geofencing set Away temperature when the Home temperature was manually overridden
I have a v2 Smart Thermostat running a simple schedul that maintains a daytime temperature of 20c. I have Away mode set to maintain a temperature of 10c. Scenario: I'm at home and manually increase the thermostat temperature to 21c. Some time later I leave home and Tado correctly sets geofencing to Away mode. However, it…
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Tado X Programmer Looses Internet Connection
Hi, My Programmer has lost its internet connection twice since I set it up two weeks ago. When it is connected all 3 wi-fi lights are lit, so it has a good strong signal. Restarting it fixes the problem, until next time! I am wondering if the programmer has any difficulties with Mesh wi-fi. I have one name for both 2.4gHz…
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Setting TADO X thermostatic head as temperature probe
In the Italian community in a thread I read this: ‘the room has no thermostat but only 2 thermostats ‘B’ and ‘C’ and you create a room ‘room’ with only thermostatic heads ‘B’ and ‘C’ where you set the thermostatic head furthest from the door as the temperature probe’. Can you explain to me how to do this? I have the same…
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Hi, is it normal to have to tap the tado control to get the relays to let go?
Love the product and it's been a steep learning curve. I eventually found a temporary work around for a fault but I don't think it's a long term solution. Twice now the central heating pump and boiler has remained switched on even when the controller lights indicate that it should be off. Regardless of any reboot or reset…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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2 Zone Heating with Combi Boilder
Hi All ! I am recently moved to a new build, which has a combi boiler. There are 2 heating zones, one on ground floor, and the other one on the first floor. I want to put Smart Ratidators to control heating for each radiator individually. I am newbiee here… don't know lot of stuff. Can someone help me with all stuff I need…
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Fratelli TRV valve M28 x 1.5
I am interested in fitting out my home with Tado smart trvs, i currently have Fratelli TRVs which I believe are an m28 x 1.5mm thread. In your documentation, you state that these valves are not support with adapters, but other M28 x 1.5mm valves are. I would like to know why they are incompatible, do you have a dimensioned…
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Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
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Exclude some zones from auto away
Is it possible to exclude certain zones so that they don't shutdown when I'm away? I don't mean buy forcing manual mode because I'd like to preserve the different setpoints through the day
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Ifttt replacement with Google Home
Every evening when we go to bed we call a Google Home Routines that sets all the temperature settings to 15 degree in all the rooms. I want to have a warm house the next morning. For this reason I had a IFTTT routine scheduled at 01:00 am with the task "all rooms will be controlled by tado° again". Is it possible to have…
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Multizone - UK new build
Hi there, We have moved in to a new build in the UK and I'm looking for help with setting up tado and if I have the current correct kit. We currently have 2 wired thermostats which control each zone independently so that one can be one and the other off and I would like the tado to mimic the same (we have a combi boiler…
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Strange change in heat demand of UFH
Hi, I wish to share rather strange behaviour of thermostat controlling UFH. Here is an example of how heating looked like before changes made with Tado support: And here is how it looks for last few days after some algorithms correction made by support: Despite what's on the chart - UFH valve/pump isn't turned on all the…
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I have no heating or hot water as the system does not seem to be communicating with the boiler. Help
I moved into a new house that has underfloor heating downstairs on a Polypipe system but upstairs has 3 radiators (1 in each bedroom) with smart radiator thermostats, a smart thermostat on the landing and an Extension Kit in the cupboard with the cold water tank. The Internet Bridge is plugged into a BT Home Hub. The…
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Is hot water schedule maintained even when smart thermostat battery is discharged?
Hi all, Our hot water schedule was linked to the smart thermostat. I have misplaced the smart thermostat and cannot find it and its battery has discharged. Hot water is now "offline" in Tado app and I dont see it come on on the wireless receiver at scheduled time. I still get hot water in shower/taps but its just warm even…