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Problem installing app on new phones
Hi, I keep on getting the following error when trying to accept an invite to the app on my new phone. It worked fine on my iPhone 13 and it works fine on another iPhone 16 pro. It we keep getting the following error :)
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Geolocation not working
First time using geolocation feature on my android phone, and it did not correctly set to 'HOME' when I left work and was in the home fencing zone. Why? GPS was on, the app has access to location services No battery optimisation in place for the app, or force stopping when no in use I tried when I was in the fencing zone,…
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Tado App graph
V3+ when I tap on the icon , I can display humility or weather or HW. But curiously , by selecting weather, it’s opposite, as in selecting it makes it weather info disappear and deselect makes weather information appear Ah well, not life changing 🙃
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Provide method to specify type of heating system, i.e. radiators, underfloor, etc.
There is no facility to specify what type of heating system is installed. It appears Tado treats all systems as if the heating system is based on radiators. In case of a underfloor only system it is likely the floor is cold when the first call for heat after a break is generated. Currently the system would start to run for…
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Problem connecting from smartphone after update
Good morning, I updated the app a couple of days ago to the current 8.26.0. Since then I have not been able to connect via smartphone. From the computer I connect to the profile and communicate with the thermostat, from the smartphone it does not allow me to log in and continually proposes the login page. This means that…
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Two Wireless Receiver Xs in dual zone setup
The documentation on the Tado website appears to suggest the having two Wireless Receiver Xs in a single home is not supported. However, looking at the app it would appear that rooms can be assigned different "Zone Controllers" making a dual receiver configuration possible. I'm not sure whether this is a recent app update…
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temperature adjusted at the radiator valves
If the temperature is adjusted at the radiator valves, that new temperature remains set until someone adjusts it again or until someone chooses to go to the schedule at the next schedule change. I would like to be able to decide myself via the setting what the reaction should be when turning the radiator valves. In my…
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Care and protect - percentage a radiator valve is open
Hi, I have had a Tado just over a week and have a few teething problems. Firstly there can sometimes be a wifi disconnect from wireless thermostat to boiler which I hope to remedy with a WiFi extender. Secondly, I have one large room which seems to take ages to heat. It has the tado TRV and wireless thermostat in it. This…
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Tado App - Edit Time block temperature
Just went to edit a time block on a thermostat schedule in the app, and instead of the usual temperature range, it says that the current setting of 20deg is now 0.8deg and the scroll wheel to change it goes from 0 to 7 degrees. Looks like a dodgy software or firmware update to me? Only appeared today. Can someone from Tado…
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Humidity visualization and routine with modality home, away
It would be useful to have an indication of the humidity directly on the room box to have an immediate idea of the environmental well-being. Also on the environmental well-being box to have a summary of the situation without clicking on it. It would be useful to have the possibility of programming the "home" or "away"…
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Add humidity in the tiles
The current tiles have enough room to add more information like humidity. Additionally you could a a toggle in the settings to toggle on/off certain displays.
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Tado app closes when entering boiler Info
Hi, Every time I add my boiler info into the app under the care and protect, I click my exact make model and the app just closes in its entirety. Any ideas? It’s a viessmann Vitodens 100 wb1a
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Moved into a house with Tado, can't get the heating to come on
Hi All, We moved into our property last February, we found the smart thermostat and have never had an issue in getting the heating to come on. About 8 weeks ago we had a gas engineer come out to look at our boiler he said that I needed to download the Tado app which I did, ever since then we cannot get the heating to come…
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Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
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App not showing data
I have recently updated the app due to an error message I was receiving and since then it no longer shows when the heating has been on/off. Also, previously I was able to control the amount of time the heating was on for and any following Alexa requests would put the heating on for the amount of time specified previously.…