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25 Day Batteries
That's right. I have just got a text that the first Tado TRV I fitted 25 days ago needs a battery change. This is one of two in the lounge controlled by a temperature controller. Reading the graph it looks like it has had about 313 actuations in those 25 days. (that may be double eg. 313 on and 313 off) It is also the…
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My tado thermostat radiator knob falls off what do i do?
My tado thermostat radiator knob falls off. How do i fix it?
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Install Tado with Nest
I am new to Tado and am looking for advice. I currently have a Nest thermostat controlling my CH and HW but am looking for a way to have “Heat on Demand” from the radiators, which is not catered for with Nest. My question is it possible to incorporate the Tado wireless receiver into my system to allow heat on demand with a…
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Kit required for multiple (4) zone valves and single boiler
I've asked the support team this question via the 'chat' facility and was disappointed to not get a straight answer, so I hope the community can help. I have a Worcester Greenstar 40CDi system boiler connected to four zone valves serving different zones in the house. Each zone has a wired LCD roomstat to control multiple…
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Honeywell CM907
I have the above which appears to act as a boiler controller (can't find any other boxes nearby) and it's also a room stat. It has 2 wires in terminals A & B. The Boiler is a Potterton HE which itself is linked to a Boilermate Thermal store system. The online app guide simply tells me I can't replace the CM907 with the…
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Away mode settings
My mother lives with us in a two floors house. During the day usually nobody is at home with the exception of my mother at the ground floor . The rooms at the first floor are all equipment with tado smart valves. How can I set up this valves and rooms in away mode in order to not heating them when me and my wife are not at…
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Room thermostat not heating the room
Hi, I need help because Tado support stopped answering a week ago. My setup is the following: gas boiler (Vaillant ecotec pro), underfloor heating, 1 main thermostat in the living room (Vaillant VRT 35), 2 room thermostats in each bedroom (Moehlenhoff R 40203-40N4). I call it main because it was the only one that could…
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Energy IQ and new gas meter
Hi, We have had a new gas meter installed. Is it possible to add a new gas meter to the Energy IQ function in the Tada app? I tried to just start from zero, but it won’t let me save that 🤷♂️ Thanks!
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Is this compatible with Tado smart valves?
Dear, I wanted to know whether the valve on the picture (old comap for convector well), is compatible with the tado smart valves, or how to make it compatible. Thanks Anthony
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Thermostat randomly overridden to 21c
Every day I keep finding rooms are being overridden to 21c, particularly in the evenings. I have to resume schedule to return them to the expected settings. I have the wired smart thermostat and six STRVs. Things I've checked include- Home schedule (one affected room is permanently set to off/frost protection) Away…
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My tado app on Samsung a53 keeps freezing on opening screen Any suggestion?
I have reinstalled the app on my phone and it worked fine yesterday but now won't open just sits on opening screen for ages
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Batteries died on wired thermostat and now the whole system doesn't work!
Hi, I hope one of you clever people can help me! I have smart TRV's throughout my house to give me room control and only heat where I need it. I have 9 smart TRV's, a wired room stat, extension kit, and V3 internet bridge. The batteries died on my wired thermostat located in the hall which meant I lost control of hot…
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Why does my hot water come on randomly (Outside of schedule)?
Hi all, My Hot Water is scheduled to come on twice a day, once in the morning and briefly again in the evening, as shown here: However I've noticed that the hot water is actually coming on multiple times a day, often way outside of the scheduled time. Here are a few examples: This is happening on average 6 days a week…
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Wired Thermostat as Zone Controller for Radiator
Hi Tado experts! Does anyone have Wired Thermostat successfully acting as Zone Controller for Radiator valve in another room? When I configure this way the 2 thermostats seem to conflict, with the thermostat coming on and off even though radiator is still meant to be heating. I had to get Tado support to make the wired…
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Is tado° smart thermostat + extension kit v3+ compatible with Vaillant turboTEC plus VUV RO 242/3-5?
Hello, i buyed these days the tado° smart thermostat + extension kit v3+, they are on the road :) and untill they arrive, i need some support. Right now my "setup" is: Vaillant turboTEC plus VUV RO 242/3-5 R2 gas boiler Salus RT500RF (wireless thermostat - not smart) water heating radiators not any others heating…
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My wife works from home from a bedroom with one rad.
I want to set up this room as a new zone which during the day would be warmer than the rest of the house. I have the v3 starter kit installed so for the new zone would I need a smart thermostat and a smart TRV or just the valve?
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Replaced the TPOne-M by Tado
My house is new build and we are using TPOne-M in the entry hallway. I would like to replaced the TPOne-M by Tado but I open the box of the TPOne-M, I just can't figure out the cable of NC2, NO1 and NO2 should go to which section of the Tado. We have a cylinder in our home so I think my home is not using combi boiler. I…
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Why is my heating alwas on
The boiler is still running even when the app switches off the heating. The pass-through radiator is hot the room radiators are off. The rooms remain cold. The pass-through radiator is hot, and the boiler is still running.
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minimum and maximum settings
Hi, We have 2 Tado airco thermostats. We use it in our holiday cottages that we rent. In such a way we control remotely how our guests set the airco. Many guests put the temperature way out of line. On 16 degrees when cooling, on 30 degrees when heating. Result is that the airco runs full speed all the time. Is there a way…
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How to make wired smart thermostat a Zone Controller
I have a combi with four zone valves Valve 1 - UFH, with dedicated Wired Smart Thermostat (not showing up as zone controller in the app, but works fine); Valve 2 - UFH, with dedicated Wired Smart Thermostat (not showing up as zone controller in the app, but works fine); Valve 3 (First Floor Rads), with an Extension Kit.…
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Home and Away. How does your's perform
In my first 4 weeks of using Tado products I've only had 2 away notifications. One was 3 hours after leaving the house (not much point in that) and the other was when I was at home it advised me that my wife's phone was away (like I didn't know she was out). I'm getting to like the product but I would like to know others'…
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TQX2007/es3247b support
Hi all, well as a complete newbie to this I purchased the v3+ black edition kit and an extra wired thermostat thinking all would be ok...I've come to install and when following the app guide, upon getting to installing the programmer it then tells me the es3247b isn't compatible. Gutted is an understatement. I have…
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Replacement
Hi Please can i have a replacement. Just received a brand new unit but it won't turn got water on
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Unclear how to connect my Vailiant ectotec pro
Hey all, I am trying to install the tado v3+ on my heater It is a Vaillant VCW BE 286/5-3 A R4. The installation instructions in the app say that the connector on X31 needs to be removed, and another one coming from the translator module has to be attached if present. I openend it up, but there is no connector on X31? The…
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Why do the tado graph scales differ from room to room?
It would be so much easier to both read and analyse if the scale and centre point remained constant for each room. I accept that this would mean the visible graph progress would cover less of the screen but would still be readable.
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When will a range extender be available?
With a large house the range extender is essential - any ideas on when this will be available?
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Tado turning off (resume schedule)
For some reason my Tado has started turning both the heating and hot water off. If I click into either of the heating or hot water icons in the all there is a button to 'resume schedule' I have Geofencing on but it currently sees me at 'Home'. This happened yesterday evening when I noticed there was no hot water for a…
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Anyone else's clock not changed from BST yet?
Mine hasn't so all my schedules are out.
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Tado wiring question: change from old Theben thermostat to Tado
Dears, I have a Tado for a few years now in my home and all is working like a charm. I now want to install a Tado in my parents' house, but the wiring seems more complicated than expected. Attached a picture of the actual wiring of the Theben thermostat: and a scheme I found on internet of a similar Theben thermostat:…
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Can those who picked the black thermostat comment
Hi any regrets as too the finish of the black unit, is it Matt or polished and does it show any fingerprints? Thanks