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Wrong room heating up
We have inherited our tado system with a house purchase and have smart thermostats on every radiator in the house. We have had a few troubles with it. Over the summer I programmed all of the rooms to OFF FROST PROTECT but on 2 random occasions that I am aware of all the heating came on in the house even though the app said…
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Replacing old controller and thermostat with wireless Tado. No access to wiring centre.
Hi, I am looking to replace my old Honeywell ST6400C controller and Honeywell wired thermostat with a Tado V3+wireless thermostat starter kit. I have a Worcester Greenstar 24i system boiler. Unfortunately due to thoughtless installation, the wiring centre is inaccessible without removing the boiler. I was wondering if I…
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losing Faith with Tado.
So we've had a wireless tado system installed by a qualified heating engineer but right from the start we've had issues. There is one wireless smart thermostat in the hall and one in the lounge, with two Tado SRV's, as suggested by Tado. Then there are two more SRV's dotted around the house and the rest are just TRV's with…
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One of the radiator became very hot but thermostat is turned off
The radiator in dining room became very hot since 2pm today, but the thermostat configured OFF the whole day! Seems whenever the boiler is turned on, the radiator in dining room would be warmed up no matter the thermostat is configured on or off. Could anyone advise what I should check or do? Thanks. Alexander Lai
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I want hot water to turn on automatically when heating is turned on
Please forgive me if this is already a well established method, but I am having trouble finding a solution. Could anyone advise me as to whether it's possible to have the heating control automatically turn on the hot water. We have set up our programme to have both the hot water and heating working in sync, but with frost…
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replacing existing wireless smart thermostat
Several times now my wireless smart thermostat has lost pairing with the bridge. (it's out of warranty). So in the morning we have no heating or hot water. It took me several attempts to get it to start working again this last time. Can I simply replace the existing smart thermostat with a new one?
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Suddenly app not showing correct settings
All has been fine for a month but now in my app it says the temp is set to 13c for my rooms whereas if I open each room I have set the temp to 16 for each schedule . I see no way in this discussion to add screenshots - is this because I am in my iphone or can I really not add photos to show the issue?
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Internet down and then?
Hi When I changed my boiler and the water tank. I told the installer that I wanted a controller that I can control via my phone but also directly in case the internet is down. I now got Tado installed and the only thing I can do without using the app on the phone is using the controller to change the main temperature, turn…
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Chaffoteaux inoa green 24 EU. Bus protocol doesn’t work with extension kit.
Hello, I’ve got a combi boiler Chaffoteaux inoa green 24. I’ve installed extension kit and wireless smart thermostat like in installation instruction by bus protocol. But my boiler doesn’t work now on bus protocol with tado Before i’ve got an on/off salus thermostat. I think The problem Is that i need to make some changes…
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Moving House... add an extension kit to existing install?
Hi all, I am moving house and taking my Tado equipment. I currently have a Combi and I am moving into a house with a hot water tank and non-zonal heating. The controls are traditional 90s Honeywell programmer and wired thermostat. I want to use my existing Tado and I assume I will need an extension kit to have hot water…
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Wiring up a Ideal Vogue C32 GEN2 with V3 starter kit.
Hello! After reading the forums, it seems like this should be pretty easy but the instructions / boiler don't make this easy for my simple head - clearly! I'm trying to upgrade from a Ideal touch wireless thermostat. Here are some pictures of what I can see. @johnnyp78 - any advice? You seem to be a helpful chap!
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Changing Thermostat Batteries
Hello, after I changed the batteries to my radio thermostats, the thermostat seems not to work anymore. If I pushed the button I get no lights or messages o temperature reading. The app keep saying that the thermostat is connected and the batteries are low. If I try to get the greeting message to visualize in the…
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Missing “Jumper” extension kit
Hello! Does anybody know how I can option the orange “jumper” for my extension kit? I have just moved into my new house with an existing Tado system and the I realised the boiler was constantly firing, even when the radiators were off. After some back and forth with support, it seems I need an orange jumper which is…
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My boiler is nit triggered by Tado thermostat
Today I installed the Tado wire thermostat. It doesn’t triger my boiler
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Radiators + Water-based underfloor heating
Hi, I have 3 floors at home. Floor 1: 1 Wired Smart Thermostat + 2 Smart Radiator Thermostats Floor 2: 2 Smart Radiator Thermostats Floor 3: Smart Thermostat wired to the pump controlling the Water-based underfloor heating. I used to connect all the Smart Radiator Thermostats to the Wired Smart Thermostat in Floor 1 (Zone…
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Wired up as required but have no central heating. Grant vortex pro 26e.wiring diagram in manual is n
Wiring in manual is numbered
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Controller setting wrong
I'm not getting any hot water, after a year or two of having everything working OK. We have Yplan gravity system with hot water cylinder. We changed the mechanical valve head but still no joy. Tested the controller and it shows as yellow, combi. When I change it to green for Yplan it flashes and settles on green but still…
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Wired thermostat v3 and radiator thermostats in one room not supported?
I have installed a wired smart thermostat and radiator thermostats on the radiators in the main room. I have radiator thermostats in other rooms as well as I want to program with a different temperature/schedule I noticed that the radiators in the main room are closed off when the temperature is achieved, as expected. But…
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How customisable are tado’s manual controls?
Hello all. I’m considering setting up my whole house with tado - smart radiator valves included. I’m yet to find a clear answer on something and wonder if someone can help. Is it possible to control the whole system manually with one ‘command’? Whether that’s a button in the app or an Alexa voice command. Probably easiest…
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Worcester Bosh 24/28i Greenstar with Comfort RF 1 wireless thermostat
I've bought a Tado from Ovo, but now realise my control unit is listed as 'not compatible'. Is there any way to fix this? The unit is a Worce.ster Bosh 24/28i Greenstar with Comfort RF 1 wireless thermostat. My plumber has tried installing it, but we can't get the heating to come on. Why is this so hard, there only seem to…
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Trying to modulate a Worcester greenstar 440cdi ErP
Hi, I have recently had a new boiler fitted and for various reasons it had be a greenstar 440. As I understand it Tado is able to modulate Worcester boilers through HT-BUS / EMS-BUS. The problem I’ve got is that the person who fitted my boiler has connected in Relay mode as that’s how the previous one was done. I cannot…
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Thermostat Not Following Programming Schedule
Last night the thermostat called for heating, switching on the boiler and heating circuit. It did this although the App and Smart Schedule had the Thermostat programmed to OFF. The App showed the thermostat status as OFF. Even so the thermostat ignored the programming and called for heating. Any ideas why?
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Tado HW function not working!
Got it working now by reconnecting the devices and re-installing the app.
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Smart AC Installation
I have bought a Smart AC control but the installation lacks any useful information. How can I connect it to Wifi? What is the HomeKit? Ok i figured it out I have to download 'Home' application which is never mentioned at anywhere at Tado site / installation process. Do I need 'Home' to be installed on my phone to be able…
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Measuring device
Hi All, Just a very quick question. Does setting a measuring device in a group disable other devices within that same group from calling for heat? I can't see a definitive answer in the community and have seen previous discussions mention that this function has to be set up by tado support, so just wanted clarification.…
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Underfloor heating
I have my heating set up with a Tado system but the underfloor heating is on a separate thermostat.. how can I integrate it into the Tado app ?
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Grant Vortex Boiler with Hot Water Tank - Tado Wireless EU Version
Hi there, I bought Wireless EU version for OpenTherm feature but now I am wondering if it will work, if so how it should be wired. We have Grant VOrtex oil boiler and hot water tank. Thanks for info, recommendations.
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Vaillant Home Combi 35-A and VRT 350 (wired) with Tado wired Thermostats - NO heating control
Morning all Hoping someone can help em out. I have been heatless ( now 2 days and not had a response from Tado just yet - waiting on the phone call back) I purchased the Tado wired v3+ starter kit and additional add on thermostat I followed the instructions which was simple, the app shows no faults anywhere and the hot…
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Fine tune temperature on devices
There used to be a way of adding or subtracting from the temperature shown by Tado devices to improve accuracy. I can no longer find the setting. Does anyone have any ideas?
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New Installation Not Working Quite Right
I've just installed the 'Tado V3+ (Black Edition) Wireless Heating & Hot Water Smart Thermostat Starter Kit', replacing the existing British Gas MODEL UP2 Controller/Programmer, and Honeywell DT90E (wired) room Thermostat, on a Baxi 600 boiler feeding a Y plan system. The above pic shows the wiring (which has been…