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What is the function of "Care & Protect" ?
I'm curious as to the function / role of "Care and Protect". Our boiler was inoperative for 4 weeks and Tado reported that there weren't any issues and indeed recorded 15-15hrs of heating every day. Surely the app can detect a difference between calling for heat and actually heating ? One thermostat was down totally as it…
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Graph shows no data - but device connected and working
So frustrated with 2 of my TRV’s which I had to change the batteries in recently. Since I remounted them the room graphs say no remote access however the devices are “connected” with full battery and they are following the heating schedules. They also respond to changes in room temperature on the app so they are…
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Setting up account on a mobile telephone
I can get upto entering a telephone number for the account set up but Tado will not accept what I enter even with international code.
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Multiple bridges & wireless receivers in same house
Hi Folks I have two wireless programmable timers that I'd like to replace with Tado (first one does rads and hot water, the other is the underfloor heating in the kitchen). Support tell me that only one wireless receiver is supported per account (quite the restriction!). I asked if I could simply use two accounts and…
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How to identify which Tado version of system I have. Vi I think
I am looking to buy new Tado thermostat. As the battery holder is broken. I think mine is v1. Will v3 work. I don’t pay a subscription. Thanks Patrick
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No remote access but all devices shown as connected
Setup my Tado system yesterday (wireless receiver still to be installed) and all paired. However, the room wireless thermostat is shown as 'no remote access' on the app homepage. When I go into settings and the thermostat device, it is shown as connected and good battery. Internet bridge is shown as connected and all…
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How to change measuring device setting when it doesnt appear in room device setting app?
Ive got both a wireless smart room thermostat and multiple smart TRV etc . I want to set the smart room stat as the measuring device. Looked at tech support guidance - settings/room devices/use measuring device etc. However, no sign of measuring button etc ? Am I missing something
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OPENThem tado° Starter Kit: Wireless Smart Thermostat V3+
Hi, I've just purchased the wireless starter kit and was hoping to wire this via opentherm although I've just been doing some research and it seems this might not possible in the UK as the wireless receiver is different to the extension kit? Please could someone clarify this? Thanks Tom
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Wireless Receiver v Extension Kit
I’ve just received a new Smart Thermostat starter kit which I’m waiting to be installed but when looking at the picture of what I ordered the unit that gets wired to the boiler looks different. Checking here https://support.tado.com/en/articles/3387312-what-function-do-the-individual-tado-devices-serve I have received the…
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since fitting my Tado system my boiler appears have a cycle of 'hunting'
The boiler is new having been installed about a year ago a Worcester greenline si. Should i be worried?
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I keep being told to contact Tado, but no method as to how?
I have moved in to a house with Tado fitted. I have set up an account, and the previous owners have given my email address access to their account. But every attempt to actually set things up end with the message that I need to contact Tado. But I have yet to find anywhere on the website any hint as to how I actually do…
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When single room should be heated in multiroom setup Tado doesn't.
Hi all, We've got a multiroom setup with about 6 rooms that have Tado Radiator thermostats (bedrooms, bathroom, etc.). The living room has a Tado radiator thermostat and a normal Tado thermostat which are configured to the same room (on/off system). It all seems to work well, until the living room is the only room that…
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Why is Heating Coming On when Temp Reached
Hi I have a query about my new Tado system. Why is the heating coming on when the Thermostat is set to 18.5 on the schedule and the current temperature on my phone app is showing 19.2. So the app is reading current temp 19.2 and Heating to 18.5. I have read the other thread about the Heating randomly coming on and I…
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boiler hunting since fitting Tado system
My tado system system is causing my Worcester Greenline boiler to make hunting sound as if it maybe struggling. The boiler was new and instsled about a year ago.
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I would like to use Tado to control my heating
I have Panasonic model WH-SXF12D9E8 air to water heat pump. It heats boiler water for use and it heats the underfloor heating and radiators in two floors. Each floor has its own wall unit where you can set the temperature. I am asking what is the best way to incorporate Tado and what products I need. Would I need to just…
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Balancing Rads
Should I open up the non thermostatic valves on the rads with the tado thermostats? Previously they were balanced so some valves were partially closed to get water to heat all rads e evenly. ?
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Tado app and Homekit miscommunicatie
I'm experiencing a odd thing with Tado app and Homekit, in Homekit the temperature don't reflect the info from the Tado app. If I change the temperature in Homekit it changes in Tado app correctly and for a few seconds in the Homekit also, then it goes back to the previous temperature (in Homekit). Even Siri works, in the…
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Moving to a new flat and after tado set up help
Hi all, So i have a honeywell cm701 controller on the wall and a baxi duo tec 2 combo boiler and that's a 28GA model I see on the net someone with a the same ish controller and 2 wires in side to hard wire to the boiler. So help i need is will i be ok with a controller in hall way . i will need as well 5 rad controllers (…
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UFH and Radiator Setup (several manifolds)
Hi all, I have a Grant oil boiler with a separate hot water tank. This then feeds 4 different circuits from what I can tell Hot water and 3 towel radiators I'd like to control the hot water via tado Is there a way to make the hot water only run when one of the other circuits has the boiler on? (I have hubitat, have used…
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Geo fencing stopped working
Since upgrading to IOS 15 on our iPhones geo fencing doesn’t seem to work as well as it used to. Have checked all settings on family phones and they are correct. When people are all out the heating remains on
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Control heating power through API call.
Hi Tado, Is it possible to control the heating power itself through API call or is it only possible to control the heating power indirectly by setting temperature?
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How do I wire a separate pump to receiver unit
I bought the Tado wireless receiver to replace my Horstman 3 channel programmer (+ TRV’s & thermostat). The current 3 channels are C/H, H/W and (3) a separate pump which is on the hot water return. So at the moment I can set a separate timer for this pump. I should also add the the pump cable goes directly in to the…
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Geofencing strange behaviour?
Recently installed basic Todo system controlling Combi boiler (Vaillant). Have not subscribed to auto-assist. Tado App installed on 2x iPhone XR running iOS 15.2. All recommended settings for accurate geofencing have been set. Single Smart Schedule set up for during the day and home and Away Temperature set to 18degC. When…
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What kit is required for multizone heating and hotwater?
Hi all As per the question, I have multizone heating, upstairs and downstairs, current system comprises the following: Ideal Logic S24 boiler Honeywell ST9100c controller for the hotwater Honeywell CM707 controller / thermostats for the two heating zones Do i purchase: a starter kit with smart therm and extension box an…
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Can I use 2 tado thermostats, one for underfloor heating?
We are currently having building work done, including the installation of underfloor heating. Currently, our gas central heating system is running with a wired Netatmo thermostat. However, it appears this has now broken. We were going to get a second Netatmo thermostat to control the underfloor heating circuit. My question…
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Wired or Wireless Thermostat ??.
I have installed a Wireless Receiver with 10 Wireless Radiator Thermostats which gives me independent room control. The query I have is, the old system was 2 zone plus hot water, Tado only offers 1 zone plus hot water. The existing system has 2 wired thermostats, 1 for each heating zone. The thermostats have only 2 wires,…
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worcester bosch greenstar 30i with EasyControl Smart Thermostat
Hi All I currently have a worcester bosch greenstar 30i with EasyControl Smart Thermostat. before I press the buy button, I want to know if this all works? I'm looking at getting the wired todo thermostat and want to know is it as easy as wiring this into the EMS ? Thinking of getting the wired thermostat, but do I need…
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Ac unit
I have been busing my tado for more than a year with no issues, last monday i installed the ac control unit from tado... Now my boiler wont heat the central heating. I have uninstalled EVERYTHING, factory reset, re-installed EVERYTHING, without the ac control unit, but still boiler does not come on to heat central heating.…
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Extremely hot radiators
I have 12 trv,s in my house and 3 of them are unbearably hot. These are either behind wooden radiator curtains or curtains. I have set offset to +2 to combat this and temperature on to 21 to correct this. Does this sound correct? I am unclear what the climate report shows. I am assuming the top toggle button shows when…
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Heating not working
Working from home yesterday - radiator had been working in morning, then room/house went noticeably cold in afternoon. Went into the app and it told me that the heating was not responding as expected. No Open windows etc. I have replaced both Zone valve actuators (1 Central Heating & 1 Hot Water) I can get the heating to…