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Bridge not connecting to Mobile
I've plugged in the bridge to my Virgin router and all 3 LEDs are constant. However, the app on my mobile persistently displays "Error Connecting to the server has failed. Please check your internet connection". There's nothing wrong with my internet connection. Any ideas? Mike
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Smart TRV's not calling for heat independently?
Hi There My system is Smart thermostat located in hallway. I think it's wired as it replaced old thermostat. Extension kit 2 smart TRV's in garage and master bedroom. The Smart Thermostat and smart TRV's have the Extension Kit set as the "zone controller" My issue is that the radiators with smart TRV's installed aren't…
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Boiler wont turn off when all SRTs are off
Hello wonder if anyone can help. I have the tado wired system (thermostat, bridging thingy, and 9 out of 10 radiators are fitted with the smart radiators.) I have a Vaillant ecotec plus combi boiler. When I turn all the smart radiators off the remaining non-smart radiator is on full blast and it looks like the boiler is on…
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2 heating zone installation / set-up questions
Hi Everyone Just before Christmas, my (heat only) boiler was replaced & at the same time, I bought a Tado 'Starter Kit - Wireless Smart Thermostat V3+ (incl programmer with hot water control)' and had it installed. My house originally had 2 wired thermostats, each controlling a separate heating zone via motorised valves.…
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Replace traditional heating advice
Hi I have currently got a honeywell st9100c for the hot water and two separate heating zones controlled by wireless cm927 controllers with bdr91 relay boxes. The relay boxes and hot water controller are all in the same cupboard with a hot water tank. Boiler is in the attic. I was looking to find out if it was possible to…
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Schedule Copy Feature
Having just bought myself a tado officially refurbished Radiator valve to add to my existing system of 7 valves, 2 thermostats and a hot water extension unit, I just wanted to say what an absolutely awesome feature the new copy schedule button is. It’s saves loads of time and really helped me get the device up and running…
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How to de-register, or un-register a unit that hasn't fully installed ??
I've bought a second hand additional Smart Thermostat. When trying to install it, it registered OK with my system, but when I tried to pair it to the bridge, the thermostat would not go into pairing mode. Instead of the two little 'chain links' moving back and forward which happens when the unit attempts to pair, the two…
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Energy IQ calculation incorrect?
Hi, I use Energy IQ to see my consumption of gas. I have entered the price per m3 and which is 0.19877. The graph is showing that I have used 100m3, however the total costs is showing as 0,2 Euro. This is not correct and should show 19,877 euro. Is this a known issue in the report?
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How Do The Heat Level Requests Work?
Does Tado really have that much control over the boiler to request what temperature the water is each time it calls for heat? Tado says there are 3 different levels of heat that it asks for (the 3 wavy lines) just wondering in reality if this is actually true?
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Extension no longer paired
Hi All, In need of some help. I have a tado extension, thermostat and 12 TVRs. I have these all set up in my new property for a month without issue. The system controls both hot water to the cylinder and heating in a fully pumped s-plan system. The house is relatively large so some devices are at the periphery of the…
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SRT disconnects at low temperatures?
Went away for a couple of days, so the heating was essentially set to a low setback temperature for the duration. Our kitchen, which is the coldest room in the house for a number of reasons, has a smart radiator thermostat that had new batteries about 2 months ago. As this room cooled down the thermostat started repeatedly…
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Worcester Greenstar CDi and wireless thermostat
Hello Everyone I have recently purchased and tried to install a Tado system and a wireless extension kit to my worcester bosch Greenstar cdi30 It is controlled originally by a wireless thermostat, the DT20RF I beleive it is similar to the British Gas one. Any ideas on how to wire in the Tado ? I have followed instructions…
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Tadoº conecting to Remeha Tzerra Ace
Hi there, I think that my Tado thermostat and CV Ketel not communicating properly. I also can't find much information about how to connect them physically (wiring) and what settings do I need to have on the Tadoº thermostat. Thanks, Regards, Vova Ford
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TRV Control
I have changed from gas central heating to a Mitsubishi Ecodan ASHP and I want to use the Tado Bridge and Wireless thermostat from the gas CH system, to control TRV's on the radiators creating an upstairs zone. Is this practical? If so I may buy sufficient TRV's and a second Wireless Thermostat, to create upstairs and…
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TRV Installation help/advice
Hi all, I have just transitioned to a tado control system and installed 2 out of 4 TRV using the app guide. Installation was straight forward but I have found that setting the valves to Off (frost protection) the 2 radiators were still heating up to full temperatures. Checked the pins on the valves weren't stuck and on 1…
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Re: Geolocalizzazione non funziona
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Tado & HomeKit
Hi I’ve noticed that my humidity levels on HomeKit app is way out compared to the Tado app. I have tired un pairing the device and removing the bridge which corrects it for 20mins or so and then the HomeKit app then reverts back to its old humidity level. Does anyone have any suggestions ?
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is this right for me?
Having just had the expense of a new boiler, a Worcester bosch greenstar 8000 style, I thought it might be an idea to get Tado to utilise modulation and room by room temp control. will this work? i have read that Tado doesnt support modulation on this boiler and uses relay on/off for heat control. My plan is rip out my…
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Understanding Thermostatic Valves
Hi, I'm considering the thermostatic valves to add to my existing tado smart thermostat set up. I understand that I can use these to avoid heating rooms I'm not using. What exactly do the valves consist of? Do I just remove the head (I believe this is the top bit where you would traditionally change the temperature) or is…
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Switch to OpenTherm “clean” smart info
Hi, In a few weeks my boiler will be wired for OpenTherm (it’s on/off now) and the wires in the thermostat will be switched to the +/-. And of course the installation guy will make some config changes in the thermostat itself. So far so good. The question I have in this situation is: is it needed to “clean” the smart info…
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My Tado System wont turn off the boiler
A week ago my Tado system decided to stop turning the boiler off and if i dont turn the power off it just keeps running ? I have been using it for a year with no problems until now. Can anyone help me.
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Is Tado a product still in beta testing?
I ask as I'm surprised to find some very basic features not functioning properly: Invite of additional users not working correctly. Users dont receive the email to access Tado, they only receive the revocation email It when the router is offline (i.e. switched on, but has no internet connection for whatever reason) the…
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Tado loses cloud connection after internet dropout and starts heating
Hi, I have noticed if my internet connection drops out momentarily my tado internet bridge does not reconnect and the cloud light flashes. When I then consult the app all the icons show remote connection not possible. I also noticed today that the heating fired up even though it was not supposed to be on. It appears in…
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Tado thermostat not working
Hi, suddenly all my tado thermostats lost connection to the bridge, hence I can’t control them remotely anymore. my AC controllers are still connected to the bridge though and I can control them remotely. How can I resolve this?
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Sync Issue when changing room temperature ?
I have the livingroom where there's the main thermostat and 4 TRV's on the radiators. They are all defined as being in the Livingroom. When I change the temperature in the Livingroom using the main thermostat, the TRV's do not sync meaning they don't adjust the temperature. This used to work. Changing temperatures in…
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Replacing extension kit
I need to replace my extension kit which is faulty. The model I have is the BU01 which I believe does not exist anymore. Will I be able to replace it with the EK01 and use it with my existing thermostat or will everything need upgrading?
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Mitsubishi MFZ-KJ-VE - fluctuating temperature
Got a Mitsubishi MFZ-KJ-VE (https://www.compareairconditioning.com.au/brands/mitsubishi-electric/console-split-system-mfz-kj-ve/) in our vacation house in Sweden. The Tado is set at 16 degree C when the house is empty. I think the temp varies to much. What’s your experience? Why is it stable one day and very fluctuating…
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Tado installation in 60m2 flat
Hello, Im going to install tado devices at my home. I read some information about different devices and I would like to verify it here. Currently I have: 6x Heaters 1x wireless temperature regulation - programmer (model Auraton tx2005) 1x receiver (model Auraton tx) 1x gas boiler (model Ariston EGIS) - two functions. Heats…
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Change of meter for energyiq
I've had a smart meter fitted, with its readings starting at zero. Is there a way to tell tado this? Also is there any plan to get tado to feed off smart meter readings automatically?
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Manual operation.
Hi I recently moved into a property that has a Tado system installed. My vendor registered me as a user, so all good there. The problem is that I'm not on the Internet yet, and won't be until 4/1, BT are managing this, so the date is aspirational. So, I tried operating the system manually. I have two panels. The panel in…