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Wireless receiver
Hello, I am changing my house to the tado system. My current system comprises a hard wire from the condenser boiler to a wireless receiver. This is a Siemens unit type RCR10/433. This unit communicates with the wireless thermostat which is about 20 meters away in another room. It works on line of sight. The boiler is in…
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Which TRV
Just about to order a wired smart thermostat to replace my Danfoss Randall tp5. I currently haven’t got TRV’s on my rads but intend to get them fitted soon. However I understand that there are many different manufacturers all with different fittings. Can anyone advise which makes of TRV are compatible with the Tado smart…
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Multi room set up suggests wired thermostats - why?
I read the support article for a multi room setup which is what I’d like to have at home. I was hoping to go for option 2 but don’t understand why this wouldn’t work with a wireless set up? Is it something to do with the wired thermostat needing to be connected to the UFH manifold/valve and/or the boiler? Thanks Chris
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Second thermostat or add-on wireless receiver?
We are have a Vaillant EcoFit Pure 835 combi boiler with no hot water tank. Downstairs we are having water based underfloor heating in a single zone. Upstairs we are going to have a mix of Smart Radiator thermostats and standard thermostatic radiator valves set to frost protection. I’ve ordered a V3 wireless Starter Kit…
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New member to this forum for TADO
I want to move my current dual zone heating system to TADO. I have two zones, operated wirelessly, through Honeywell CM927 thermostats and a separate controller for the hot water. I think that it is an S-Plan installation. I am thinking a TADO system with the possibility of controlling each room to a different temperature…
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Wireless temp sensor not sending temp values to Receiver/ IBridge
Has anyone seen this error condition ? - My new installed Wireless Temp Sensor seems to work for 15-20 mins after a restart but then locks up and the Receiver goes into error mode with slow blinking of Pair & Error LEDs. It does this repeatedly. The temp sensor control button also becomes stuck on a Manual setting after…
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Moved house, can't seem to set up the extension kit.
Just moved into a new house with a Y system (motorised valve is brand new), which has Tado, namely a smart thermostat, internet bridge and an extension kit, I have created Tado account and added all the devices, first the Smart thermo, all good, then the internet bridge, no problem, on reaching the extension kit I followed…
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Interesting pricing policy
So, you cant buy an individual refurbished smart radiator thermostat for £39.99 or a Quatro pack for £179.00 ....!!!!! Refurbished, like new, and at a lower price (tado.com) You've got to laugh ....
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New Tado install can't turn boiler off!
I have a new wired Starter kit V3+ and a Vaillant ecotec plus 831 combi boiler in the UK. I'm replacing a two wire thermostat. I have wired in my Tado using two different methods and neither of them will appear to control the boiler or turn it off. It just runs continuously. first, I tried ebus which is boiler +/- to stat…
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Cold floor v. Thermostats
Hi there. I live in a cold ground floor apartment which is not well insulated due to 'over' ventilation in the basement which cools my floors. I have Tado thermostats installed on all my radiators but it seems that in some areas they close down before they can spread the heat in the room even though in the app they have…
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Telephone number
Does tado have a uk support number, need information on the installation of thermostat and rad thermostat, I have tried the online chat but not helpful need to speak to a person… thanks
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Switching on boiler when TRVs need heat?
Hi, I've just installed a bridge and 4 Tado TRVs which seem to work very well. However, there's one problem - I've still got the old "dumb" house thermostat, and if that turns off the boiler then the radiators with the smart TRVs obviously won't get hot as they can't turn the boiler on! Am I right in thinking the Tado…
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Connecting Tado Wireless Thermostat to Worcester
Hi all. I have tried everything and also searched for the answer for this but without success. I have set up and connected my new Tado wireless thermostat to the internet and my thinking is that the next step is to connect the thermostat to my Worcester Greenstar boiler using the existing RF receiver but it looks like…
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Terrible Customer Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not…
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Care and Protect - Heating Activity
Can anyone help decipher these stats? It says here that it has been heating for 40 mins today at 08:38 Yet, in the chart it shows at least one of those rooms being on for around 2 hours starting at 06:30 Why only the 40 min total showing?
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Tado and Nordpool spot price Market data
It would be great to be able to save energy if the Tado-app had the spot price market data from Nordpool that is presented every day at 1300, for the coming day. That data together with some possibilities for the users to easily plan the heating in advance can save a lot of money. Today Tado can schedule by time only. But…
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How to connect the Tado Wired Smart Thermostat to my water heater
The first two photos are from the back of the current water heater, the third one is obviously the Tado Smart Wireless Thermostat Which connectors correspond to which? As a side note, will I be able to heat the water to a certain temperature or do I need an additional device for that? Note: I have no idea what boiler was…
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New setup, unsure what i need?
Just wondering if anyone can point me in the direction of the correct kit to purchase for our house. We have a 4 year old new build which has a Potterton (Baxi) ProMax boiler downstairs in the utility, there's a MegaFlo Eco Systemready tank upstairs. 2 x Myson Touch thermostats, one downstairs and one upstairs which…
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Dual heating system, dual extension kit, one bridge?
When extending my house i had to add a second heating system. I have two extension kits as i have multiple zones in each system. How can you connect a smart thermostat to a specific extension kit?
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Initial purchase and set up
Hi, I am just looking to install the Tado system to hopefully help with my energy usage and bills and to show where and when it is being used. I have an air source heat pump system with underfloor heating downstairs and radiators upstairs. Downstairs there are 4 zones with wired thermostats so this is easy enough to change…
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Turn off for summer
Is there an easy way to turn the heating off full stop for the summer? I don’t want to have to go through the whole schedule and edit each block.
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V3+ and the Vaillant EcoTec Plus 376/3-5
Hi everyone About 2 weeks ago I purchased a Tado V3+ smart thermostat. Since then I've been trying to get it to work but no succes yet. I have also been in contact with the official support desk, who have been very supporting yet there is no solution in sight for now. Maybe the 'community' might have a suggestion. Boiler:…
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2 weekly schedule
My kids are at home In a 2 weekly cycle. So week 1 they are in on wed, thurs, Friday and week 2 on wed, thurs,Friday,sat,sun etc. All smart thermostat systems are based on weekly schedules.so for the even weeks I am ok but for the uneven weeks I need to switch off manually. Could tado become the first with 2 weekly…
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Boiler / pump on and off every few minutes
I've just installed Tado smart thermostats and TRVs in our house. When we are requesting heat in a room, the radiator does work and heat up as expected and go off at the right temperature, but while on, the boiler or boiler pump switches on and off every few minutes. I'm worried that this will lead to excessive wear and…
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What is the blue trend line on the app?
On the daily usage graph there is a blue trend line indicating a %. What is that telling me? It’s a % of what? And what does the “drop” icon mean?
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Seeking Advice Please - stat not turning off
Hi, I have five stats fitted and all been running fine for weeks, the last couple of days my sitting room stat is programmed to 16 degrees from midnight to 18.00 and then 21 degrees from 18.00 to midnight, it doesnt seem to be following the settings anymore and the radiator is running for 24 hrs the app is showing a room…
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Just installed
Hello I have Starter Kit - Wireless Smart Thermostat [incl. Programmer with Hot Water Control] (V3+) and 4 Smart Radiator Thermostat. Could someone help me out I don't want the radiator thermostat to control my heating as if one drop below the temperature the heating comes on I only want the wireless thermostat that's on…
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Tado Purchase ??
Hi, I currently have a new ideal logic+ combi boiler that is controlled by a Drayton Digistat+3. This is connected by 2 low voltage cables (Red = C / Yellow = On) there is also a blue wire that is not connected. Basically I am wanting to replace this with a smart app controlled stat and wanted to know if the Tado is…
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Tado not suitable for large or old houses
The lack of a range extender makes the tado system totally unsuitable for large or old houses. Wish I’d known this before I invested. What would the community have used had they known this before?
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Which Tado kit to get for new boiler?
I'm looking to get a Viessmann 100-W and just wanted to confirm which kit I should get? I'm assuming I just need this to be up and running using Opentherm? I'm a bit sketchy on the difference between these 2 though, any pointers appreciated. Wireless Temperature Sensor Smart Thermostat Are they exactly the same and its…