No response from customer support

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Cccc
Cccc ✭
in General Questions & Topics
I have been waiting 193 hours for an answer to a simple question. I'm asking for my money back. Can anyone recommend a better manufacturer? Tado seem like a very difficult company to communicate with.

Comments

  • Jeff_Cart
    Jeff_Cart ✭
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    Try Hive, similar system.
  • Chenks76
    Chenks76 ✭
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    is that 193 working hours?

  • davidlyall
    davidlyall ✭✭✭
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    193 hours is poor whether or not it's working time.

    How did you communicate with them?

    I raised a question on webchat this week and got a response same day so perhaps they've just not seen your message

  • johnnyp78
    johnnyp78 ✭✭✭
    Options
    Maybe @Jurian can shed some light on it.

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