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Thermostat not updating
Hi. For the past few months I’ve been having an issue with the thermostat not updating. My heating is set to come on each morning at 7:30am and set to 20 degrees. Most days this works fine. Every so often I notice the heating hasn’t come on and upon checking the app it says it has and it’s set to 20 degrees. The issue is…
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Hot tap problem
I have only a hot water cylinder in my kitchen, no gas in the property when I turn the hot water on in my kitchen sink. It takes roughly 30 seconds before the water comes out. The bathroom is fine
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Is the Tado App down?
Just installed the wired smart thermostat, I’ve downloaded the app but when I click to create an account it just stays as a white screen, I can’t set up an account - is the app down?
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Multi zone novice
Hi My electrician is really struggling how to work out the tado installation at my house. I have rads upstairs controlled by wired smart thermostat and manifold downstairs heating 4 underfloor heating zones. I also have hot water control. Heat source is new worcester bosch greenstar and unvented cylinder for the water.…
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How many devices does Tado support?
Tado appears to support up to 25 devices: However, I currently have 29 devices in my Tado system, all of which are connected and appear to be functioning correctly in my Tado app. However, I have not yet been able to complete my setup. I have two underfloor heating circuits and a radiator circuit. Currently, Tado is…
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Not all thermostats start boiler
We have TADO system is based on Valliant Combi boiler, Wireless Receiver, Internet bridge, one wireless thermostat and 12 TADO smart thermostats and 3 basic model TADO thermostats in 14 rooms. All are connected, no errors, display when changed from the app. There are no separate zone controls. The problem is that 5 rooms…
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Batteries stuck in the valve
Is anyone else having issues with batteries getting stuck inside the valves? Like the slots are slightly too small for them? I’m having the issue across 3-4 of my valves and have tried 3 different brands of AA batteries. Each time I have to lever them out with a screwdriver, damaging the (rechargeable) batteries.
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what additional products to i need to add to my dual zone home
hello forum, i was recently sent a Tado Wireless V3 starter kit by UVO energy but i think i need some additional equipment so that i can get everything installed. The existing set up in my house (9 year old new build) is 2 zones (upstairs and downstairs). both zones have hard wired Myson thermostats which allow for…
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Boiler not turning off
We have a problem with our boiler. It seems to have lost connection to the tado system. Tado is not calling for hear but the boiler will not stop heating the radiators. The house got up to 26 degrees yesterday before we worked out how to turn it off. It wasn't heating the hot water tank though.
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Water whooshing sound
Hi, we’ve had a new boiler and new Tado valves fitted. In some radiators, especially those if it’s just that you me radiator on, the water can be heard whooshing into the radiator. The pump has already been turned down to 70% and can’t be adjusted lower apparently (Ideal Vogue). Can anyone advise how to prevent the…
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Tado Balance with an electric boiler
Hi, I would like the functionality of using the cost forecast of Octopus Agile for overheating my apartment prior to a high cost period. These seems to be the functionality of Tado Balance for heat pumps. However, I have an electric boiler. Would the Tado Balance service work with an electric boiler instead of a heat pump…
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Recommended Powerline Adapter
Hi, I am trying to improve the connection between my Wireless Receiver and my Internet Bridge as the connection seems to be being lost periodically. I have been advised to try connecting the Bridge to a Powerline Adapter to extend the range. Can anyone recommend one they have used to do this successfully in a three-storey…
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Vaillant Ecotec Plus (VC 25CS/1-5) via ebus - Heating works but Hot Water does not
Hello Tado Community, I had to replace my boiler and my new one Vaillant Ecotec (VC 25CS/1-5) got connected via ebus properly - heating works as it should (although I will need to find a way to limit max flow temperature for better efficiency but that's a detail). The issue is with Hot Water as boiler seems not to care…
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Poor reliability with Bridge Connection
I used to be a real fan of Tado and recommend it to people but now because of recent reliability issues I’m definitely a detractor! Constant Bridge disconnection is the problem and has been for weeks now. For example, my Bridge had been working fine all day yesterday. But it disconnected over night again. So no heating…
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Bridge lost cloud access after 4 years
Woke up this morning to no heating or hot water, looks like the bridge lost cloud access last night. I've tried: Rebooting my ONT (BT FTTP connection) - this was done after each other change Rebooting my router (which is a Huawei AX3 pro) - this was done after each other change Rebooting the bridge - this was done after…
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EnergyIQ: Reminder Notification Preferences
Hi, Hopefully not the biggest amount of work for this one: It would be nice to be able to define “when” you want to get notified from Tado to submit an energy reading. For weekly notifications it could be specifying a day of week, for monthly a day of month, for quarterly or yearly selecting an initial date that…
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Internet Bridge with PoE
Would love to see the Tado Internet Bridge with Power over Ethernet. This could save us an additional cable because everything can be done with the Ethernet cable. Since the raspberry pi and many other similar devices can do it, this should be an easy task for Tado.
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Tado graph key
Hi all, does anyone have a definitive list of the symbols used in the Tado graph. I’ve searched the help articles but they don’t go into detail. In particular there is a turquoise symbol of a house with a line through it that I can’t find the meaning for. I’m also under how to post a picture in this forum!
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Support 2 point calibration for adjusting temperature offset (Temperature Guesstimate)
It would be very helpful to enable 2 point calibration for adjusting the temperature measurement to match the middle of the room. Scenario as follows: At low temperature the thermostat reads the same as the temperature measured in the middle of the room e.g. 15°C so no offset required but at higher temperature the…
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Does Tado (wired) work as a dumb thermostat without the bridge?
I'm just curious, if anything happens to my bridge, e.g. my cat chews through the wires, can I still control my heating (temperature, on/off) using the wired Tado thermostat?
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Intelligent Climate Control Device V3+" as an External Temperature Sensor for Thermostatic Valves
The "Intelligent Climate Control Device V3+" should be able to be associated with the same room as a thermostatic valve and be chosen as the reference for the external temperature. This can be done similarly to how it is done with a second thermostatic valve, an external temperature sensor, or the thermostat. If present in…
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Can I completely remove the old time clock?
Hi, I am sure this has been discussed many times, I have read numerous threads but I cannot see any with my specific setup... I have a 3 zone plus hot water system, currently time managed by a Timeguard 7 day 4 zone controller and 3 wired room stats controlling 3 motorised valves. A 4th motorised valve controls hot water.…
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Will these work or conflict with Google Nest thermostat
Will these work or conflict with Google Nest thermostat?
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Multiple Smart Thermostat config
We have an existing Tado installation with most (but not all) rooms having Smart Radiator thermostats & Smart thermostats. Currently, all of the smart thermostats can call for heat. I’m thinking of modifying this setup so only the more frequently used rooms can call for heat, and lesser used rooms will only be heated when…
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Tado smart thermostat compatibility
I have a Worcester Bosch 4000 combi boiler I want to now if tado smart stat is compatible with my boiler and what features I can use of it
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New Tado installation
Hi Electrician just left, all test setup correct but no c/h or hot water?8
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Thermostat button not responding
Hi, The buttons on my thermostat aren't responding to touch even though the battery is showing as good and the blink test works? Please advise. Kind regards
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Flashing Orange Power LED on Wireless Receiver - Heating On
Hi All, Last night for the first time ever, the heading was stuck on and could not be turned off from my phone or thermostat. The Power Led on the wireless receiver was flashing orange, and the LED indicting the reciever was calling for heat was also on. I had to toggle the call for heat on and off manually from the…
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Boiler always on
I've installed the wireless receiver as per instructions. The system used to have another thermostat system so these were the only wires I could change over. It all looks correct to me, but the boiler is constantly on, even though Tado says it is off. Any help appreciated. Or have I got a faulty wireless receiver?
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Installation - Bridging the old wireless thermostat receiver
Help! Installing Tado V3 today. HW works fine but I am unable to find instruction on bypassing my old wireless CH thermostat receiver to enable TADO control of the boiler for CH. Receiver is a Plumb Center BDR91 (see photos). Exam question is which wires do I join and which should I blank off? (frustratingly not covered in…