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Not fit for purpose
The quality of the internet bridge, and therefore all other elements of the tado range are not fit for purpose! Under the Sale of Goods Act 1979 section 14 (2A) and (2B) they do not meet the standard that a reasonable person would regard as satisfactory (2A), and are not fit for all the purposes for which goods of this…
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State of tado Matter support?
We recently saw two new standards for home automation: thread and matter. I'm going to assume that thread support will have some difficulties. Still, it would be great if we could move away from having a tado bridge and use a general purpose bridge instead. But for the moment, I'm going to assume that's not in the cards.…
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Multi zoning
I have a tado system myself but one of my customers wants their changed to a tado system, they have two zones for their heating and one hot water zone… am I right in thinking they’ll need two of the wireless v3 kits to make this work? (They currently have two wireless programmable stats and a single channel programmer for…
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I can’t connect to the cloud keeps on blinking, no matter what I do
I got my new tado version 3+ and I’m trying to connect it to the Internet. The top light keeps on blinking no matter what I do I cannot connect it. Can anybody help me? I am using Three broadband. All of my other appliances are working but not tado.
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Why not ditch Tado?
I can see from this thread that, like me, there are a huge number of people with the same issue as me: the system going offline all the time. This obviously renders the system useless and I’ll be replacing it with a system that actually works. If Tado were decent they’d issue a refund… I’ve tried everything including the…
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2 zone heating control
Hi all, just installing Tado to my house, it’s a 4 bed with new oil boiler and hot water cylinder. I have separate zones for the ground floor and first floor rads (so three valves to control including hot water). I’ve had a search but can’t find a clear answer on this. I’ve installed the starter kit V3 per instructions to…
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Radiator thermostats with Smart AC in one room
I have Radiator thermostats in all rooms, but I also have air conditioning in all rooms and would like to add Smart AC control units from Tado. Before I purchase them. Would it work to use Temperature reading from Smart AC control unit for Radiator thermostats? So I do not need to add one more unit if I want a temperature…
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Airco and heating syncronisation
It would be great if Tado airco and standard Tado heating controls could synchronise in the same room so that heating doesn’t try to heat when airco is cooling. This seems like an obvious feature, but apparently they are two totally different systems in the app. This is a shame as in many cases in Europe the heating is…
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Hot water controls not working Baxi Boiler
Hi, I have a Baxi Duo-Tec Compact+ 1.24 GA boiler. Per the advice from Tado, I replaced my existing wired thermostat with a Tado Wired Thermostat V3 (EU purchased). Radiators work great. The Radiator head I added to a back room calls for heat appropriately. However, I have no hot water. The system shows hot water on but…
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App keeps crashing and removing all devices -help
Recently had tado system installed , no radiator values. At least once every 24hrs the app removes all the devices and we have to reinstall?? This is on two mobile phones one android and one apple. Anyone else had/having the same problem? any suggested solutions ?
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Reset TADO v2
Hi how i reset a tado v2? i tried to touch with two finger the arrow but nothin appened bye
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Rechargeable batteries that work in Tado TRVs
Probably useful to have a thread here with good/bad experiences of rechargeable batteries in the TRVs Tado recommend Panasonic Eneloop 1900mAh as their physical dimensions closely match standard AA batteries In two of my TRVs, I am using Energizer Recharge 2000mAh (all silver colour) batteries with no issues I've also…
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TRV tear down . . .
iFixit has published a tado° TRV tear down guide, it’s very easy to undertake and by chance I have a unit which has developed a fault; the motor seems to be partially jammed so I’m keen to try and free it. However, although the guide states the circuit board is held in with two cross head screws these are in fact very…
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Can I replace my grasslin towerchron qe1 and towerstat rs with tado
I'm based in Waterfotd
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Use one thermostat to override all system
Hi, It would be good to set one ST or TRV or whatever that when overriding the programmed schedule through its interface (not from the app), it will override the whole system to the specified temperature.
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Intervals dans progamming
HI, I think we should be able to get interval from monday to thursday for we not need to program every day individually. Because weekend begins when we finísh our worktime and we change our habits
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More than 10 rooms - help please - pre sales question
Hi Tado Community, I’m hoping someone in the community can help as Tado themselves just copy & paste information from their web articles which doesn’t answer what I need to actually do or if it will work. I’ve used Tado for years now and have been very happy with the system. Let me summarise my current setup and what I’m…
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Help!!!
I have 2 Honeywell wired thermostats. I have a boiler and a water tank too. One thermostat is downstairs the other is upstairs. I have a tado smart I want to install with the internet bridge. Can I swap both Honeywell’s for tado smart thermostats and connect them via one internet bridge and then control them via the same…
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Lowest sepoint temp is 16 degrees
On my Mitsubishi AC can i set the setpoint as low as 5 degrees. In Tado app the lowest setpoint is 16 degrees. Make it possible to have lower setpoint in Tado then 16 degrees!
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Battery to be replaced on TRV
Hello, I have Tado TRVs in my house since 2 months ago, more or less. Periodically... let me say once a week, I receive the notification of one couple of batteries to be replaced in one room.... then in another room... etc. Every time it is a matter of waiting some hours and the notification disappear. batteries are FULLY…
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Minimum battery voltage requirement
I have 2 radiator thermostats that nag me for new batteries every few months, while all the other stats are happy for the best part of a year or more. A new dry cell battery is 1.5 volts. The 2 nagging stats want new batteries when there batteries are 1.3 volts. I had thought about fitting rechargeable batteries, but their…
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Multiple internet bridge's
Hello, I'm having trouble with keeping all my devices connected to the internet bridge. I was thinking why can't tado software team roll out an update so you can have 2 or more internet bridge's on the same network at different places in the house to expand your coverage.
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Add another heating source to the app
Hi, I’ve recently installed Tado kit in my house on all the radiators. The house itself is quite old and we live in a village that has no gas, so we must use heating oil (kerosene). This is delivered periodically into a storage tank that has a maximum capacity of 1400 litres. It would be great if we had a unit of measure…
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Advice before buying
Hello, I have a dual zone system but (due to issues with the central controller) it was merged into one zone with regard to timings. This is the controller, it used to have HTG1, HTG2 and Water - HTG2 was amalgamated with HTG1 at some point in the past and the cable that went upstairs was disconnected at both ends.…
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Where To Start - Got Rad Stats, Wireless Stat and Programmer Thing
Hi All, Apologies if this has been asked before, but there's so many bits I need to put together in my head, it was getting confusing looking as so many individual results. Wifey bought 7 radiator thermostats, a wireless smart thermostat and a wired receiver box thing-a-majig. My task this week is to make it all work.…
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Pre-sale tech question - but how?
Hi, I've some questions I'd like to ask Tado before I buy. I can't find any way of contacting Tado though. Chat is unsuitable (and offline) no phone number; help centre doesn't help you top contact Tado. Not even a mailing address. This is weird.... and very off-putting. Am I missing something really obvious? Evan
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I can't undo radiator valves
Is anyone else having a nightmare separating the two parts of the radiator valves to change the batteries? I saw a video saying to press upwards on the bottom and twist the main part anti-clockwise but nothing happens. There's no movement at all. I've been in contact with support for over a week and they keep asking for…
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Hot Water Not Switching On When Scheduled
Hi Guys. Our heating is all working fine and works as per the programmed schedule. The hot water will not switch on or off though when left to the schedule. It works fine when we click on the hot water itself in the app and switch it on, but I want the schedule to switch the hot water on and off. What could be stopping it?…
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Directly select room on the Graph page, without navigating away
Please could a drop down to select each room be included on the graph screen in the App? This would allow quicker comparison of how different rooms have behaved, without having to navigate away to a different room and then selecting the charts again and again. I find the graphs of each room very useful, but find it…
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Greenstar 8000 EMS compatibility
Please develop EMS compatibility with Worcester Bosch Greenstar 8000 range to permit proper modulation control.