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Change currency on estimated energy report
Currently the beta “estimated energy report” appears to be fixed as EUR currency. This should be configurable so users can select their home currency e.g GBP
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Where to buy parts?
I managed to break the thermostat head nut - it's a bit fragile isn't it? Can I order spare parts like only the nut itself or the complete set that includes the plastic part (excluding the thermostat)? If these are not for sale anywhere, can anyone share recommendations of compatible nuts that I could use to replace it? My…
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Hot water not working
I recently deleted my whole account (unintentionally) and had to create a new one and add all my devices back, however my hot water appears to not be showing in the app Home Screen and I don’t know how to solve it. It all worked perfectly before I deleted everything.
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Still installing Tado, TRV problem
Awaiting electrician to connect Tado programmer, done Internet Bridge satisfactorily but the Tado TRV says offline Should it work while programmer still not connected please?
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2nd thermostat sensor
As the tado trv in my lounge is pretty much covered with furnitures, I have put an additional thermostat more in the middle of the room. Not quite sure how it works though. Did not pair the 2nd one with the trv (wouldn’t know how to). Does it automatically override the trv or how is it of any use besides telling me the…
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Manual Home Placement for Geofence
My GPS is behaving a little bit funky, and the Tado App doesn't set my Home correctly in the Setup Procedure. Thats why I would like there to be an option to manually set the home location.
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GJ unit in Energy IQ
For district / city heating the bill and meter readings are in GJ. It is very annoying to have to manually convert the units. Should be an easy fix: 1GJ is 277,8 kWh or 31,6 - 32,68 m3 gas.
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Improve calibration by requesting heat
When no heat is requested, the pressure in the system can be so low, that the radiator valve pin does not spring out fully. This can result in an E4 error, or invalid calibration. This can be manually resolved by enabling boost heating before mounting the smart radiator thermostats. However, I suggest that the Tado…
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Heating advance
Hi, This is an old idea that hasn't occurred to Tado as yet. My old school heating controllers have always included a Heating Advance Button. It's a simple idea - if you have a day that starts a bit earlier than usual, you just advance the whole heating programme with a single click, or turn of a knob. The next programmed…
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Geofencing
Do I need a subscription for geofencing to automatically work when both our phones are away from home? It shows both our phones are outside the perimeter but the temperature indoors stays set to home
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Tado not working 100%
Hi We have a tado V3+ that it not working, about twice a week, although the app shows the heating should be on (always in a morning) it's not coming on, it only works when I select the boost option. Any ideas would be welcome.
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How to add hot water to existing Tado setup?
Hi all, Tado user since 2017 where have the following setup... EPH 3x channel/zone programmable control panel (2x CH & 1x HW) with a wired thermostat for downstairs and a wired thermostat for upstarts. I replaced both original wired thermostats with Tado wired thermostats, added Tado TRVs to most rads (not all) upstairs…
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Combined bridge power/ethernet wire
The included 30 cm power wire and ethernet cable contradict the advice that optimal positioning of the bridge should be vertical and not directly behind the router. It is very hard to get the bridge into a vertical position and on the wall while not being very close to the router. Tado also suggest the use of powerline…
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Distance between Thermostats (and Smarthub)
Hi I have a few thermostats in my house that I am planning to replace with Tado Wireless. 1) What is the max distance between Smarthub and the thermostats? 2) I will have 4 thermostats (wired) connected to the same hub, can that be a problem? Any minimum distance between the thermostats themselves so that the signals dont…
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Vitodens 050 not firing up when App is calling for heat
I have had a Wireless thermostat fitted to a Viessmann Vitodens 050. The wiring matches the instructions. The reciever, bridge and thermostat are all connected to the WiFi and visible on the app. The app says the heating is heating to the set temp but the boiler is not on. DHW works as that is on a separate loop. When the…
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Confused! Electrician couldn’t replace existing Thermostat with Wired Tado device?
Hi Everyone, So we have a new build property with an Ideal boiler which is capable of Opentherm and modulation. I purchased the Wired version of Tado as I read that it was capable of achieving this via digital set up. Electrician was round yesterday and when he took off the existing Thermostat, he mentioned that he could…
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Wireless thermostat offline
Hi have just had new wireless v3+ installed, the bridge and controller are online but the wireless thermostat is off line, have tried pairing loads off times have reset, have moved the bridge but can’t get it online, any ideas?
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Looking to swap out Myson MEP1c with Tado
App says to contact support so going down this route. Any help on the wiring for swapping these over? This controls the hot water and there are two wired thermostats for 2 zones that I need to replace
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Tado - Not impressed
So got a new Tado system installed yesterday. Not impressed. 1x wall mounted smart thermostat (upstairs zone) - replaced old danfoss thermostat 1x wall mounted wireless temperature sensor (downstairs zone) - replaced old danfoss thermostat 1x Wireless receiver to replace old danfoss unit 1x Internet Bridge (wired directly…
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Wired Smart Thermostat not working
I bought and installed Tado Starter Kit with Wireless Smart Thermostat to replace Danfoss TPOne-M controller for main central heating and hot water. That works fine but I also bought and installed a Tado Wired Smart Thermostat to replace a Danfoss TPOne-B which controls the heating only in our main bedroom. Unfortunately…
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Boiler not firing up
I have the wireless receiver all set up but the boiler is not firing up when calling for heat
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Voice assistant missing command
A command to restore the schedule both by room or whole system is vital. I keep forgetting to manually restore at night and wake up to cold or too hot rooms. This command could be used as part of a 'goodnight' voice or timed routine.
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Relay or Ebus Modulation?
Issue The Tado was causing the boiler to enter Anti-Cycling mode. After speaking to Tado tech support, they have changed the Tado relay “to turn on once there is a heat request, and turn off once this heat request has been completely fulfilled”. Which seems to be working, but has caused greater peaks and troughs in the…
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Smart TRV's
What is the difference between A Tado White TRV & Tado basic white smart radiator Thermostat
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Release a smaller, cheaper Wireless Temperature Sensor for the Smart Radiator Thermostats
The recently released "Tado Wireless Temperature Sensor" is essential, in many scenarios, to have accurate operation of the Tado Smart Radiator Thermostats. Which, due to their proximity to the radiator, are not typically able to measure the actual room temperature themselves. However, many find the price (£69.99 / 79,99€)…
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Is it possible to effectively use a tado extension kit to replace a three channel controller.
I have underfloor heating downstairs and radiators upstairs. I also have a hot water storage tank upstairs. The timings associated with the firing of the boiler are managed by a three channel controller (Horstmann ChannelPlus H37). I have installed tado smart thermostats in each room downstairs, set the 'downstairs'…
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Become truly environmentally friendly
Tado speaks about being environmentally friendly but my radiator thermostat broke. The resolution is to share a receipt and they ship me a new one (across multiple countries) and then I return mine (again across a long distance) I was told Tado does not have a repair department which begs the question of why it cannot be…
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Tado to control a zone valve for underfloor heating?
Hello, we need your help to see if/how I can control an underfloor heating with our current Tado system. Situation We have a conventional boiler and a hot water tank. We have a wireless receive/extension near the hot water tank Our individual rads have Tado’s smart TRVs The problem is we have underfloor heating in a room…
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Tado AC unit not turning off the AC
I've searched for this, but no one seems to have the same problem. I have a schedule set to turn my AC to heat every morning, and turn off at 7:30. However, most mornings the tado unit doesn't send the command to turn the AC off. The app shows it as off, but the tado never lights up to send the command. Annoyingly, because…
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Ideal Combi Logic+ Wired Thermostat OpenTherm Installation
Hi All. I have an Ideal Logic+ 35 combo boiler and I've just installed the Wired Smart Thermostat starter kit v3+. I specifically chose this as both the boiler and the smart thermostat both support Opentherm. I had got confirmation from Tado that this combination would work before starting. Wow! It's been quite a journey…