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Battery Life - Smart thermostat
Hello all, I’m experiencing a very annoying issue with my smart thermostat. At the moment I have to replace the three triple AAA LR03 almost weekly as they die. The thermostat is less than 10 metres from the Hub and is free from any dust or debris. I was wondering if anyone has come across any similar issues and how they…
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Wrong temperatures
Our bedroom TRV is set to 16C but the app shows 20C. I have a digital thermometer in the room and it’s showing 12.5C. Please help!
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Smart Radiator Thermostat Not Powering
One of my smart radiator thermostats (which I bought back in December) is now not working, despite working perfectly during the last season. It does not power up, even with brand new batteries, and everything has been checked with support and they have suggested a replacement. The issue is that although this device is…
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Tado SRV's suitable for humid shower room or bathroom?
Hello, are the Tado SRV's suitable for a small shower room which will get very humid and possibly dripping condensation forming on some surfaces but no direct splashes or water? Or a bathroom, used occasionally for baths, which gets a damp atmosphere but again, no direct splashes of water from the bath? Shower room, humid…
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Hot water comes on if heating on. But doesn't work on it's own
Just installed a Tado wireless thermostat, internet bridge and wireless receiver. The hot water works ok when the heating is on. When i put hot water on seperately, it tries to start but eventually the boiler just trips out and i have to reset it. The boiler is a Worcester Bosch Greenstar ri. I am thinking the 3 way valve…
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underfloor heating pump control
Hi. I have a wired room thermo controlling boiler via digital controls. I also have wet underfloor heating that comes on via a flow item sensor so that when heating turns on and the underfloor heating sensors detects heat, it switches on. I would like to control the UFH with tado. I believe I cannot use the relay on the…
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Water Heating 'pad' on app disappeared!
Just upgraded from an early Tado version that had failed after 6 years but the hot water pad on the app has disappeared. I have reloaded the app, no success, deleted and re-installed the app, no success. I see that this link was posted in an earlier thread…
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V1 V2 V3 V3+ Hardware Version
Very simple question. How do I tell what version of hardware I'm running? Been a user since 2015 and retired my system while we had building work done, Now looking to run underfloor heating via Tado instead of existing thermostats but I need V2 or greater and I just can't see it. Sorry if it's obvious. Yes I can check…
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Unfinished installation
Hi, I have just replaced my tado bridge, but after nearly 3 hours it is still showing as unfinished installation, I have pressed the continue Installation button but still not complete, cannot remove device to restart Installation, any ideas anyone?
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Black smart trv?
I wonder if Tado will ever release a black smart valve? Drayton wiser have an anthracite version, I think Tado are missing a trick, especially with the popularity of anthracite now!
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Battery Indicator
I get notifications about low battery for TRVs that show green / full battery status (from rooms & devices section). I've only ever seen full/ green, or empty / red. Is this the granularity if the battery indicator - basically completely empty or not completely empty? Related to this I've had low battery notifications…
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Is the temp sensor talking to receiver
How can I check if the temp sensor is talking to the receiver, the actual temp in the house is about 4/5 degrees above the set temp, what's going on?
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Do I need to replace my wired tado thermostat
Apologies in advanced I’m sure I’ll ramble. I have a wired Tado thermostat and internet bridge and Tado radiator thermostats. I also have an old boiler with separate water tank. Do I need to replace my wired thermostat with wireless plus the add on wired receiver to control the hot water? It seems to be a hit or a miss if…
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Which adapter can I use for this valve?
Which adapter can I use for this valve? I have tried several, but no one seem to fit, which prevents me from installing the thermostat. The existing thermostat says "Caddy", but I can find model number or anything else. I have tried different 34mm RAV and RAVL adapters, but no one with a proper fit. I found one 34 mm RAV…
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Boiler modulation on Worcester Bosch 38cdi classic erp
Hello to the community. I’m hoping someone more knowledgeable than myself can shed some light on this. I have had the above combi boiler for 5 years now and it has been controlled using the supplied Worcester comfort 11 RF wireless thermostat/programmer and the associated wireless receiver unit which was fitted into the…
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my thermostat has stopped working- images below-- can you assist please? I have tried on another rad
My thermostat is unresponsive. I have tried on a different radiator also and changed batteries but it is still unresponsive
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Why are my traditional TRVs not working well with TADO setup
I got a registered TADO installer to set up my new TADO wireless thermostat system. I now have 3 rooms where I have 4 new TADO Smart TRVs installed in areas where I need to tweak the settings regularly. They work really well through the app. I still use traditional Drayton TRVs in all other rooms and the wireless…
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Can a faulty Extension Box (V1) cause my incoming mains supply RCD to trip?
With the extension box manually bypassed and L connected to 3 & 4, my HW & CH works properly albeit with no Tado control. With the extension box in place the RCD trips! Can anyone throw any light on the problem please? Tado chat says the extension box can’t cause the problem!
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Radiator is always on when it is set to off
Hi, Please can you help. One of my Radiators turns on when it is set to be off in the Schedule. It also comes on when I turn on any other radiator. I have tried pretty much everything. I have taken out the batteries and put them back in. I have recalibrated the radiator. I have deleted it from Tado and reinstalled it. And…
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iOS notifications inconsistency
1 - Open window reminder is active even if open window detection is disabled in settings. The option should remain greyed out, similar to geofencing: if Include Device's Location is off, notifications are greyed out. 2. Energy IQ - Reminder - all set to off, notifications still appear! Please sort this out.
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Valve Adapter Kits
I didn't need any of the adapter kits supplied with the valves we changed to about a year ago. They've been lingering in one of my drawers, but time has come to get rid of them. As they are entirely unopened packets, do tado have a method of sending these back so they can be reused?
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Opentherm on 2 zones
I have a Potterton Promax Ultracombi 33 fitted with IFOS kit and 2 wired Tado thermostat (currently connected using relay on/off). The Tado thermostat offers weather and load compensation. Boilers and thermostats support opentherm connection, which I tempted to go with, but wondering if the Tado will override the IFO kit…
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Basic Initial Set Up
Hi, Really new to tado - would appreciate any help. I currently have... 1x Programmer next to my boiler. and then 2 Heat Zones in the house; menaing two thermostats wired into the walls (upstairs and downstairs) What do I need to buy to get going? v3 Starter Kit, or v3 Wireless starter Kit Additional Wired Thermostat Smart…
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My Tado doesn't switch off most of the times
Hi All, I am really frustrated that my Tado most of the times doesn't switch off and keep going with full heating ON. I have tried all different things like battery change, restarting wifi router, restart Tado etc all these things work fine max for couple of days then again the same. I am not able to find the complaints…
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How to override smart thermostat with radiator valve
Hi, can someone help me to set up my system right? I’ve smart thermostat (as relay) and extension kit downstairs, also I’ve smart thermostat (relay) upstairs. Recently I’ve bought radiator valve. It works fine as long as smart thermostat temperature is higher than radiator. However fun begins when radiator is asking for…
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Internet Bridge, paired once. Now no lights are working on the Bridge
Unboxed the Internet Bridge, powered it up and paired for the first time this evening. Went to move Bridge to permanent location. Switched power off, moved and plugged back in and now no lights! I have tried resetting, different power adapter and power leads. Still nothing, has anyone else had this problem? Is there a fix…
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Low battery how long to update
Had the low battery warning so put new batteries in following the online instructions and around 5 minutes later still showing low battery. Any help Thanks
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Baxi combi boiler and uSense wired thermostat - installation help
I have a Baxi 800 combi boiler, with a uSense gateway and wired thermostat which I want to replace with a wired Tado thermostat. I've been going through the instructions sent to me after the support request and a couple of things haven't been entirely as in the instructions and I don't seem to be making any progress with…
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Free Standing Tado Room Thermostst
Where can I get this stand, I was expecting the kit to have one with it. Thank you
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Zones and Rooms
Hello I emailed support for two months no reply. I have set my todo in rooms. I have 15 tado (thermostats and wireless temperature sensors) Rooms have their specific units. However, I am not sure. Are rooms zones? I see some YouTube the Tado app has zones. What about I want two rooms in the same zone? Or the upstairs floor…