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Temperature tiles in app do not match real temperatures
Hi. A few of my tiles in the iOS app don’t match with the temperature which is displayed when clicking that tile. When I restart the app it is Oke? Is it a software bug?
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Central Heating Not Working (but Hot Water Is)
Hopefully someone can help with this really frustrating problem. I’ve installed my Tado this weekend and the hot water works perfectly (firing up the boiler) but I can’t get the central heating to work. When I switch the central heating on from my phone (or from the Temp Sensor) it illuminates the white LED on the Wireless…
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Dual zone Opentherm
Just moved into a new build and the set up is: - Logic esp1 30 combi boiler - 2X wired TPone M thermostats (one upstairs and one downstairs) they're two separate zones (downstairs and upstairs) - Danfoss wiring box which runs into two zone valves I want to setup Dual zone Opentherm and was thinking of buying the EU…
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Boiler no longer called for heating
Hi, I've had tado installed for heating and hot water for 15 months and worked perfectly until this evening. My heating no longer works, making changes in the app adjusts the trvs but no heat comes. I have a Worcester greenstar boiler. From running some tests my tado app has stopped being able to trigger the wireless…
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How to turn on hot water from wireless receiver?
Hi All, I have a wireless V3+ kit with hotwater control for my Megaflo. At times I want to be able to turn on hot water from the wireless receiver, but when I press the button on the receiver, it only stays on for a few minutes and not long enough to heat the water. I've adjusted the timing for 45 minutes but that makes no…
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Have a master schedule page
The copy schedule function is great. What would be really great is if there was a master schedule screen where you can select a time block, and tick the devices it applies to and press set. So they all update in one go without opening them individually. You could still adjust them individually if you wanted to by opening…
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Tado AC Battery powered
Do you see the possibility to remove wires from Tado Ac in the reasonable future? I would love to get the model that is battery powered especially that I already have Tado bridge in my house.
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Can I replace a TPOne-M with a wired thermostat?
I have a new build home and it came with multi zone heating, (ground floor and first floor). Both zones are fitted with Dunfoss TPone-M thermostat by the builder. I wanted to replace them with Tado. I consulted with Tado representative via chat before the purchase and they said a wireless starter kit and a wired thermostat…
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Newly installed smart TRV doesn't seem to be calling heat
Hi all, First time post on here so please be gentle. Our house currently has 2 wired smart thermostats and I have just invested in a smart TRV to keep one room upstairs warm whilst the better half is working from home. However, since installing the TRV..... it doesn't seem to be calling any heat!! If I change the zone…
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Zero or complete lack of customer service????
Ok so I buys a new tado system. Having big problems with it, only to find out certain settings need changing from the Tado office side. So I try to contact them. NO CUSTOMER SERVICE PHONE NUMBER Am redirected to an apparently more efficient service online. I send a message there. Then am told it takes 1 day to get a reply.…
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"Smart AC Control V3+" with "Wireless Temperature Sensor" as a add-on?
Is it possible to use the "Wireless Temperature Sensor" https://www.tado.com/gb-en/wireless-temperature-sensor as a add-on to the "Smart AC Control V3+" https://www.tado.com/gb-en/smart-ac-control-overview ?
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Wireless reciever keeps rebooting.
I have wired the reciever as recommended (Glow Worm Combi Boiler)but when the heating is activated by the app the reciever turns the boiler on for a few seconds and then reboots. Can anybody tell me what's wrong please?
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Away not working
Rooms set to 5 degrees when away. All users are away. Room temp is set to 10 degrees. Total waste of energy. Miles away at work, don’t want the house heating to 10 degrees. What can i do?
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How to set.up dual zones?
I ordered wireless starter kit V3 and wired smart thermostat as instructed by chat service. I have installed as instructed. But system no longer controls dual zones.
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Wireless Receiver/ Boiler Compatibility
Hi. I'm hoping someone will be able to help me. Tado tech team are very slow getting back. I installed my wireless receiver in place of an APT IMM24 programmer. All wiring is correct as per instructions on Tado website. The boiler turns on when I turn power back on after installing but will not turn off via the app. I then…
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Replacing Honeywell ST9100C with Tado Wireless Receiver
Hi, I currently have a tado wired smart thermostat that controls my radiators with tado TVRs. I'd like to add my hot water into the system. It is currently controlled with a Honeywell ST9100c (wiring picture attached). I think I am right in saying the tado wireless receiver is the right product. I am a bit confused as to…
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Range of tolerance for set points
Can we adjust the off and on tolerances, seem like the range of tolerance is high, set at 20c and keeps running unit 21.4c surely we can adjust when it goes off after set point
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Changing from combi to system boiler with thermal store cylinder
I'm not changing the system per se, but I have moved house and brought the Tado with me, I'm looking to install the system when it is warm enough to manage without heating. I have a V3P extension kit which states it will control hot water, does it use the existing thermostat on the cylinder? To add another twist it is a…
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Tado TRV compatability
Hi all, I was wondering if it's possible to attach a TRV to this radiator: shorturl.at/aJNY3 Here's a couple of pictures of the valves close up. https://ibb.co/tDwYf8B https://ibb.co/Xb5hzt1 I installed the TRVs around the rest of the house but can't see any obvious way to install this one. That said I am an absolute…
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Radiator valves keep going offline
Hi. Hope someone can help with this. I installed Tado around five months ago and for the most part it has worked smoothly until I changed my internet provider a couple of weeks ago. Since then every few days or so one of the radiator valves goes offline. It's not always the same rooms/valves but it keeps on happening.…
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With the warmer weather/summer coming how are we adjusting settings
Hi just wondered how to set up Tado with the summer coming, turn heating off on combi to water only, adjust smart schedule, gradually adjust the app settings? Thanks
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Can i connect v3 to open therm
Intergas open therm connection can it be wired same as com with NC,? and will it save more money
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Help with power supply of EU receiver to WB Greenstar 38cdi Classic
Dear all, I have replaced my existing Tado UK wireless receiver with a EU one. This is my original connection inside the boiler. I have moved this cable near B B connection and plugged in LR (black cable) and Ls (grey/brown mixed) in to individual B and B connection. Additionally I have put a link between LR and Ls. There…
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How does tado work with air source heat pump
So, I’ve been running my oil boiler with tado, and worked a treat. Just switched to air source and i have no idea as to whether the boiler control is now redundant, and how I need to set the thermostats on the app etc. is the system still relevant or should I scrap it?
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Reconnecting Tado assistance request - UFH, radiators and hot water
Hello all - apologies for the request, but my plumber / electrician is having issues getting my tado back online after a renovation and isn't having much luck getting through to the tado professional helpline, so I thought I would try here. My system is a combi boiler with one underfloor heating (UFH) zone in the kitchen,…
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New starter advice please
Hi all. New to all this and decided on Tado. Question is do i go for a thermostat starter kit and ad the radiator valves as I go and cn afford or do I go for radiator starter kit and add thermostat later? Mainly looking for front room control at this time and then adding other rooms as I go. (Will leave one radiator un…
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Advice requested on Installation issue
Our central heating system comprised:- Worcester Bosch boiler Greenstar Danesmoor Utility fitted about 9 years ago. Drayton LP522 Timer / Controller (wired) Drayton thermostat for down stairs (wired) Horstmann DRT 2 thermostat for upstairs (an integrated thermostat and a timer) wired The system has been piped with three…
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Hot water control not working
I've recently bought a Tado internet bridge, wireless receiver & 4 radiator stats and wired up the internet bridge & receiver over the weekend (also adding the rad stats to the system). The heating control works fine but the receiver won't switch on the hot water, even though the control tab appears in the Tado app. I have…
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2 wired thermostats off one Internet bridge?
Is it possible to have 2 wired thermostats connected to 1 Internet bridge? House has 2 boilersand have put in 2 wired thermostats. Can't seem to get them both working correctly even though I'm able to control both from app.
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Registering a smart thermostat
Have moved to house with an existing Taco smart thermostat. Previous occupiers have registered it. I have downloaded the app but can't get the existing device registered. Anyone know how to solve this.