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Away mode triggering when switched off.
I've been away for the weekend so I switched off tado from the app. When I checked back the next day the heating is on, switched it off again, next day it's back on. It's currently in away mode. What's happening here? Why won't it stay off.
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New install woes
Fitted today. Double checked all wiring requirements. All good. Cannot get hot water independently. If I change the mode to gravity feed (blue) I can get hot water but only when the heating is on. Y/S plan mode will only give me heating but no hot water. I am at a complete loss.
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v6.27.0 and still no copy & paste
Just updated to version 6.27.0 and I still can't copy and paste settings within my schedule. I understand Tado need to know if updates are being used but this is really, really frustrating.
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Have I wired my tado receiver incorrectly?
I wired it all up as instructed but once the hot water or heating activated on the tado receiver it blew the 3amp fuse and I was left with no power Is it possible to add photos on here and I can show my old receiver wired up and the tado receiver wired up
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Danfoss 9000 issue
Hi I'm trying to install the wireless receiver in replacement of a danfoss 9000. Regarding the wiring the instructions state to label the wires plugged in to terminals 2 and 3, however I don't have any plugged in there. I only have two plugged into 5 and 6? Can anyone help? I have photos but can't see how to add? Thanks…
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Internet Bridge keeps losing connection with the router/cloud
After any suggestions as I'm at my wits end. My internet bridge over the last 10 days won't stay connected to my router. It either loses the router (Sky SR101) or won't connect to the cloud. I've tried moving the bridge to a more central location, checked all the settings in the router, changed the cables in case there was…
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Auto assist removed
My son and I both purchased Tados. In June this year my son moved in with us whilst his new home was finished. Whilst living with us, he had access to our Tado via the app. He moved into his house yesterday and reinstalled his own, completely separate, Tado that he had taken with him from his old house. He had a couple of…
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Create a routine for Alexa with Tado
Good morning. I was looking around for a while but can not see a solution for this, so I wonder if anyone has done this or how I can get it possible working :) I can see and possible control ( not tried yet ) the Tado Thermostats with Alexa, but I can not create a routine with Alexa, as the thermostats do not appear as a…
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On schedule for a time block if set a temperature and a time range is it supposed to cut off on temp
Only seems to cut off on time set not temperature. Is it supposed to do both?
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Support pages say app shows 'pollen count' but it doesn't.. does anyone else not see a pollen count?
Support pages show a pollen count in Air comfort. Neither on mobile or PC can you see this but on the PC you can see a thin line to the right of what might be the pollen count!!
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Diodes on bridge
Is it possible to turn off the ignoring light diode on the bridge, it keep my room lighted up at night.
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Why is water heating option available only in UK
Hello all, I am based out of Belgium. Recently, I bought Tado wireless starter kit (V3+). I noticed that there is no water heating option in my receiver, and that the option is available only in UK and not for the rest of Europe. Curious to know why is it so? And, how much difference will it have on savings is hot water is…
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[Android 11] App keeps logging me out every other day
I've been ignoring this for a while but it's getting quite frustrating. For more context, we are two users in the same house (myself and my wife) both with their own account. I'm getting logged out every other day at random time while for my wife happened once so far. If you need more info please ask and I'll happily…
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Re changing measuring device for room.
Can anyone help me with this. I have followed TADO'S instructions to change the measuring device for a room i.e settings/rooms and devices/respective room but then I cannot find the 'measuring Device'option. Am I missing something? Any advice gratefully received Keith
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Tado installation on Worcester Greenstar 25i ErP Combi + Comfort II RF
Hello good people, I have purchased the kit including Smart Thermostat (seems to be both wireless and has terminals at the back), Internet Bridge and Wireless Extension Kit and I would like to ask for some help installing this. Unfortunately I cannot find any electrician available before Christmas so I want to attempt…
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Automatic turning off
Quite recently my heating has stopped turning off automatically when I leave the house, I don’t have the word automatic on geofencing how can I change it so it will turn off when I leave the house
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Automatic turn off
My heAting has recently stopped turning off when I leave my house how can I change it back
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Boiler doesn't stop after schedule
Hi, I have recently gone from a Honeywell CM907A to the Tado smart thermostat. The installation went well as far as I can tell. I had 4 wires, Blue, Red, Yellow and Green/Yellow. Only the Blue and Red looked to have been used, going to A and B on the old thermostat. As per instructions B (red) went to NO on the new…
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Does tado valve have multiple setpoints or only full open or full close?
Last night i noticed that increasing the temperature of only few degrees made the boiler run (even 2 waves) but the radiator stayed cold. Then I dismantled the valve from the radiator and noticed that only setting the temp considerably higher made the valve open. So i am wondering if the valve can open gradually or has…
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Two Devices in the same 'room' using different controllers
In my Kitchen-Family Room I have UFH heating which is controlled by a Wired Smart Thermostat, however in the same physical room I also have a radiator that has a Smart TRV that connects via an Extension Kit to call heat directly from the boiler To make this work I have had to set them up as separate ‘Rooms’ as they use two…
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Shut down a smart radiator
Dear all, I have an issue to ask. In my living I have installed 3 TRVs and a wireless sensor that control them. During Christmas I want to simply turn off one of the trv, near the Christmas tree, but the other two trv to continue the schedule, as usual. Do you have any idea how to do it, and not to be a mechanical action…
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TRV’s on two systems
Hi, just installed 12 TRV’s on a Nest x 2 system which is still really handy as it gives me greater control over the house. However, I’m having an extension built which going to have a separate combi boiler and will only have 4 rads and hot water. My question is: will the app allow me to select what TRV’s connect to the…
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Geofencing updates slowed down?
In the last few days the update of location has slowed down so much that I now get home before Tado realises I’m there! This has only just started. Has anybody else noticed this?
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Installing thermostat wiring confusion!
the wires to my existing thermostat have a diagrams for the cables. 3 wires are : COM, Demand & N. COM obviously gets wired to COM but what about Demand & N? Is Demand NO?
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Tado wireless thermostat connected but no heating
I have a small problem. I received my Wireless Tado Room Thermostat today and a guy tried to fit it for this evening. On completion of the installation, I have found myself with no heating (but I do have hot water) Here is all the information I have. The boiler is a Intergas HRE The Wireless receiver which is connected to…
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Smart Radiator Themostat problem
Hi, I am setting up my new Tado system and all was going well until I started installing the radiator thermostats. two are working fine but the last two had issues pairing and now they don't have any sign of life at all there are no lights on them and they don't say Hi if I take out the batteries and put them back in. I…
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2 week schedule
Is there a way to set a 2 week schedule?
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No Heating or Hot water this morning
I have the V3+ system controlling my heating and hot water . This morning the hot water and heating did not fire up and when checking the controller it was showing the power light ,internet light and the error light. to get rid of the error light I switch the power to the controller off and on which fixed the problem. I…
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As far as I can tell, the Tado software doesn't work at all. Would love to be proved wrong!
I have four Smart AC Control V3+s, all controlling individual Midea A/C heating units. I bought the Tado's as a way to get the heaters onto HomeKit, but HomeKit integration is abysmal, so had to give up on that. So I've been trying to use the Tado app. I've set up schedules (a pain to have to do all of them individually,…
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HomeKit thermovalves not responding
I have successfully configured two thermovalves and an internet bridge in the tado app. Unfortunately, inside the Apple Home app, the thermovalves show the label 'not responding' most of the time. On some occasions one or both of them return to work for a short time. Then they return to the 'not responding’ state. From the…