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Does the Wireless Receiver control heating or just hot water?
I have the tado Smart Termostat V3+ starter kit and Radiator Thermostats. I have a combi Potterton boiler. The kit I have does not have a Wireless receiver that connects to the boiler. Do I need one to control heating, or does it just control hot water on regular boilers? I do have the USB dongle that connects to the…
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Tado thermostat doesn't ask for enough heat
Hey all, Yesterday I noticed the room getting a bit cold. I checked the app and I saw a difference of 4C of what is being asked. It's requesting heat but radiators are cold, heater isn't burning, but it does work when I need hot water (not tado depended). When I remove the tado from the connection, the boiler heats up to…
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Installing Controller - Missing Connection to Terminal 3
I've just bought a Wireless Smart Controller V3 Starter Kit (Heating plus Hot Water) and have gone through the installation right up to dismounting the old wired controller (Honeywell ST9400A), only to discover that the only terminals in use are: Earth, L, N and 4. Nothing on Terminal 3! If I understand these things,…
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Wireless Receiver V3 - Manual (Physical) Control
Having connectivity issues between bridge and devices resulting in hot water not coming on. Whilst I attempt to resolve this by moving the bridge, is there any way to manually turn hot water/heating on or off? Pressing the test buttons once on the wireless receiver do it, but the test mode only lasts for 2 mins. I’d like…
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Fitted Smart valves, now my heating is all over the place
We have a Tado system, with wireless thermostat and network bridge, and originally no Tado Smart valves, so effectively one heating zone. The system worked well for ages, turning on at the appointed time, and going off per the setting. My other half wanted a bit more control over the bedroom heating, cooler in the morning,…
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Tado App on my phone
Hello When I had my boiler installed they fitted the thermostat on the wall in the hall and set the app on my phone. This had been working beautifully, but now the front page that shows up when you click on the heating is stuck on 19.5 with a sliding bar to set the heating higher or lower. Below it comes up message showing…
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Three Zone Control Possibilities
I have been in contact with Tado CS who have suggested that i am unable to install a tado system in my home due to to the current three zone config, but other articles on here (And a user i know) have suggested that this may not be entirely true? Setup (As picture) Upstairs, downstairs, hot water (with tank) all…
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Timed vs Constant Heating
My system is set to heat rooms between 07:00-23:00. Overnight, outside these times, I have set a default temperature of 17DGC below which the heating comes on. This quite often means the heating is switching on and off intermittently throughout the night resulting in a number of temperature overshoots as well as the boiler…
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Connect wireless thermostat to existing wired
Hi, I have bought and installed the wired thermostat in my living room, but I want to measure the temperature from the main bedroom. Can I buy a wireless thermostat and put it on the main bedroom, so it can start/stop the boiler based on the temperature in main bedroom? I can not change position from the wired thermostat…
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How would I go about wiring my Tado thermostat based on the wiring of my existing one?
My current Thermostat has a N, L and L1. How would I wire in the tado thermostat?
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Terrible Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not…
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No physical gas boiler
Hello We just bought a house in the Netherlands and have just replaced our honeywell system with tado but it doesnt seem to be firing up and warming. I have linked and bridged everything. The panels just arent warming up
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factory reset
anyone know how to do a complete factory Reset on 2 devices......Wired Smart Thermostat & Internet Bridge? I want to start from scratch again as it's not communicating properly with Vaillant boiler and the Vaillant VR65 Control Centre using the + & - bus. thanks
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Tado app keeps asking me to sign in
Tado has been great, however I have noticed the app keeps asking me to sign in. It's asked me to do so 3 times in the last hour for example, then other times it will be fine. It last happened when I was updating settings and the train went into a tunnel, so maybe when the app loses connection it then asks to…
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hot water over ride
Hi Is there a way to override the Tado controlling hot water and just let the boiler run it. or even set the water temperature?
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Extension kit lights - wrong?
So this morning I noticed that my extension kit light was reporting the "interrupted on" state as per this page: This would imply that my extension kit has lost connection to one or more thermostats or to the bridge. However the app, is not reporting any issues. I can also see and confirm that all thermostats are connected…
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Terrible Support
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Wireless temperature sensor has no remote access
Hi everybody, As per title, I have a wireless temperature sensor - which is brand new - stuck on "no remote access" since installation. All other items (5 smart radiator thermostats plus bridge) are working without issue. The bridge is in the middle of the flat, and internet (via Virgin Media on Nest Wifi) is working…
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Boilermate OV comparability
I’m looking at getting Tado but I’m unsure how my current heating setup would integrate. I have a Boilermate OV which controls the heating and hot water. There’s a separate boiler but that seems to simply fire up based on the timings set on the BMl and room thermostat. Does anyone have experience of using Tado with a…
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Radiator 'oscillating' behaviour
I have tado trvs throughout the downstairs and a single tado wireless thermostat controlling the upstairs I have a single radiator with a Tado TRV in a large downstairs room. The temp is set to be 18 degrees at all times except for 0730 - 0800 and 1530 - 22:00 when i t raises slightly to 18.5 degrees. From the graph it…
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After a service
Just had my boiler serviced and now the heating is stuck at 18deg and both the thermostat or the app just won’t budge it
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Not all Smart radiator valves are turning on the boiler
Has anyone experienced a case where certain smart radiator valves will call for heat and ultimately switch on the boiler but other certain smart radiator valves won’t call for heat at the wireless receiver (programmer)?
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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Room stuck in Open Window mode
Has anyone experienced this before: The black line indicates the room has detected an open window which has been active since 9:30 yesterday. (There was no open window, just yet another false positive). It's now stuck in this state and I can't seem to deactivate it. I've tried turning heating off and toggling home/away…
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Radiator Covers
Can Tado valve thermostats be installed inside a cover.
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Hmmm, I think I may have broken my Vaillant boiler
Help ….. in a word! We have a Vaillant EcoPlus 825 combi boiler, 2017 vintage which has a Salus (dumb) wireless thermostat fitted. I’ve purchased a Tado Starter Kit V3+ to replace the Salus to allow for remote control etc via Homekit. Downloaded the App (TICK). Set up the Tado bridge onto the router (TICK). Paired the Tado…
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Terrible Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not…
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Why is there a limit of 1 Wireless Receiver per account?
I would like to know the technical reason that this limit exists. Thanks!
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No heating unless hot water is on
I just added the extension kit to my Tado system, inc. smart rad valves in most rooms. I had a UK backplate on my old control so it was a straight swap, plus some reconfiguration of the smart thermostat following the Tado instructions for a Y-plan setup. Everything appears to work as you'd expect - I have a separate hot…
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Info about setup Tado
Hello to all, I wanted to ask for help on how to best configure my tado. My apartment consists of two independent boilers (Unical brand, Evelin model) both thermostats are Sim-Chrono at the moment I can only modify and schedule the hot water of one of the two boilers. At the moment both thermostats are both configured…