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No internet bridge in new house set up
Hi all I’ve just moved into a house with Tado. The boiler is set up and I have the thermostat box, but no internet bridge to link it all. Do I need to buy all of the system again or do they work independently from each other?
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Extension showing 'Connected' in app when turned off
Hi there, How long do I wait? I turned the Extension Kit off while trying to track down the cause of a pattern of LED blinking which I cannot identify. Strangely, though, the Extension Kit still shows as 'Connected' in the App, even tough the power is off and there are no LED light at all... regards, Allan
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Advice before purchase
Hello to the community, I’m looking forward to moving to Tado, but I need some advice/confirmation of my plans before purchase. I currently have one Nest wireless thermostat and “dumb” thermostatic valves in all rooms/areas. I want to move to a system where each room has its own schedule and temperature control, which I…
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TRV active when system off (Frost Protection)
I’ve recently installed Tado and have TRV’s, two in one bedroom and one in another bedroom. The weather’s warm so everything is switched off (frost protection). The other night, about 03:30 all three TRV’s performed a couple of rotations which woke us all. What would cause this? I thought maybe it was a temporary loss of…
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How does the app work
I`ve downloaded the app to my Ipad but can`t any further than add zone/remove zone. What information do you put in the add zone,is it my home address or something else?
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Username and email
I need to change either the username or email address for this account on the forum. Drives me nuts when a forums has no apparent facility for doing this but maybe I'm missing the obvious. So can anyone explain how to do either of the above. Or even delete this account on the forum and I'll start again.
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Wireless -> wired thermostat? Or buy a new one
I've been having two wireless thermostats to control valves and now I'm moving to the new apartment with the floor heating. I see, TADO suggests to buy new wired thermostats, but what I see on the back side of my thermostats are the opened connectors and I suppose, they are used for wired connection in the wired version.…
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Siri defaults to “cool” mode
Hi there guys, I have a Tado Smart AC Control firmware 59.5 and iOS 14.7.1 controlling a Daikin Zena split aircon. Everything works ok, except when I use Siri to turn on my heatpump. If I say “Hey Siri, heat up the kitchen to 25 degrees”, it turns the heatpump on in the “cold” mode, despite Siri responding “ok, heating to…
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Thermostat instructions
There were no user instructions in with my v2 smart thermostat. I've got it installed OK using the instructions on the website, but where can I now find usage instructions?
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What do I need to connect to the hot water tank?
My boiler has 2 zones, one for house, one for hot water. The current system (not Tado) seems to have some temperature sensing device connected to the hot water tank and another wireless thermostat that is in the house somewhere. When I go for Tado, I understand I will need the Wireless starter Kit…
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AC symbol in app?
There’s an symbol with on and off, that’s looks like a light bulb. What does that do?
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Internet Bridge lights do not work - but i can still remotely access my system
Internet Bridge Firmware 60.7. I think it is version 2. Bought it in September 2017. None of the lights works, except for the pairing light. But the internet bridge works fine except for the Apple Home Integration. Heating and Hot water can still be controlled by the App and Alexa. Anybody know why this would happen?…
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Is this a wired thermostat?!
I already have Tado setup with a extension box to control the hot water but I understand I need a wired thermostat to control the underfloor zone valve. I’ve just purchased a wired starter kit (as it was cheaper than the add on) but I think what I have is another wireless thermostat. Product code is DRU02-TA-12 I can’t…
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Room temperature sensor/thermostat
Hi I seem to be going through AAA battery’s really quickly in my room thermostat. Last ones only lasted around 5 weeks and were Duracell. Any help apreciated.
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Does adding extra Wireless Temperature Sensors need Tado support to be involved?
in the past when adding “smart” thermostats I’ve had to contact Tado support and wait several days for them to be added. as I already have 5 smart thermostats installed, if I want to add 2 more temperature sensors (probably takes me to 25 devices), do I need to go via support?
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Confused about starter kits
Hi - planning to put Tado in when we extend the house shortly and start from scratch with heating system. Any help on what parts I need would be great: Heating will hopefully be an air-source heat pump if we can make the budget work, otherwise probably a combi boiler. Either way I'll need a device to provide relay closure…
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Wiring for Greenstar 30 cdi
Tado receiver , the app and thermostat are talking to each other but no responses from the boiler. The boiler is currently working with a wireless Digisat optimiser T45 , does anyone know how to connect the receiver and disconnect the T45?
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Hot water control disappeared
I’ve just noticed that I can no longer control my hot water with my tado app - it just doesn’t appear anymore. I’ve had tado for years and always used to be able - but support tell me if it did used to appear it never actually did anything! I have a Viessmann Vitodens 200-W boiler with a Vitotronic 200 H01A controller and…
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tado stand accessory isn't compatible with tado Smart AC Control
The stand accessory is marketed as compatible product, there is manual entry how to use it with ac control and it is sold by some retailers as bundle. Despite that it obviously not designed to work with Smart AC Control - if you put it the way suggested in the manual the device will fall off from the stand every time you…
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Extension kit needs to be kept loose for it to work
I have had anrw boiler installed, the vaillant ecotec + 637. The extension kit was relocated in the process of the Install. However the kit only has power if I don't push the cover onto the wall mount base. If I push the outer part of the extension kit to sit flush to the wall I lose power to the extension kit. Any…
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help with internet box
hello all i have a tado box that plugs into my router and has a usb cable on the tado box which seems to power the unit, on my new router there is no usb point , what do i do please to make it work thanks adam
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New smart radiator thermostat dead
Hi there. Just bought a 4 set smart radiator thermostat to extend my home installation. 3 worked perfectly on set-up (even though the original batteries were very low on charge - shelf-life?) but the 4th one refuses to react when I put batteries in. Using recommended AA 1,5V batteries and nothing, no light, no movement,…
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Email notifications for discussions I've participated in
I flagged a comment as spam (and I note other people have done so as well, yet it's *still there*) and this is causing me to get email notifications every time somebody replies to the thread. That seems to be a rather non-useful definition of "participated in" — if someone's made a spam post, I don't want to know every…
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digital ebus boiler control and tado hot water control with regular boiler ?
Quick question regarding a boiler upgrade and if anyone knows if the statement in my title is possible? At present I'm using a regular boiler and relay (on-off) control via wired tado room thermostat directly connected to a 2 channel programmer on a Y-plan system with a hot water cylinder. I have also a number of tado TRVs…
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app.tado.com completely blank!
Suddenly when I go to https://app.tado.com/, the page is completely blank. Why is that? I have tried logging out and in again. I have tried in Chrome, Safari, and Firefox. I have disabled adblockers. I have cleared cookies. Nothing helps. It worked ealier today but not now. The app on my iPhone and iPad still work…
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No Remote Access
The attached screen shot is what my Tado app looks like... most day. Connection is to Tado's server is lost on a VERY regular basis. The Tado bridge is connected directly to my router. Yet connection is constantly lost. Most of the time, unplugging the Tado bridge power and reconnecting restore service. Not tonight.…
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Selling Tado System
If I sell Tado system what do I have to do or set up so the new owner will be able to setup from the start. Thanks for help.
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Connection dropping
New tado fitted 2 weeks ago todate working fine but today my connection from my app to the server keeps dropping and app does not open. I deleted and reinstalled app twice. Both times the app the opened but dropped again. Internet bridge has all lights lit. Help please
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Does the original remote get used after Tado is setup??
I have a room with 2 levels which has a Daikin mini split on the upper level and cools both levels. I was thinking after I setup I could keep the Tado remote on one level and the original mini split controller on the other. Would that work, or are you not supposed to use the original mini split controller anymore once the…
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First move into smart home device
I've not taken the plunge with smart devices for home automation, but I am hoping that will change soon! I am in the UK, and have a Vaillant ecotec Pro 24 (combi), with a single thermostat (programmable) for heating. I'm initially just looking at tado (wired) as a straight swap, literally to turn on/off on demand, just…