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Old style timer on BAXI boiler and wired thermostat?
Hello, Was just having a look at tado rather than getting British Gas to come and install Hive. Probably a really newbie question.. I was just wondering, If i replace the wired thermostat with the tado one, what do i do on the boiler? Is it just simply a case of setting the boiler timer to be on 24/7 and the tado will…
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Tado dont work few days
Hi. my all tado's dont work last few days. see 04 error and cant connection to server. any information about it?
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Toshiba
I can not test if the tado works Because there are no commands to test. The app also crashes. IOS latest and tado ac control. Toshiba seyia 16 AC with wh-uc01ne remote Whats wrong? / Mattias
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Opentherm
Hi all, long time tado user with a new setup and need some help! I've just had a new boiler fitted that is opentherm compatible and I'm having issues getting it up and running properly. My Tado system consists of:- V2 internet bridge Smart thermostat Extension kit 7 TRV's All has been running perfectly fine on my old…
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Brand New Boiler / Rads - full system - what do i need / whats missing
I have bought a starter kit and TRV's My brand new radiators did not come with any valves or valve fitting kits - so all i have is the Smart TRV what do I need in order to install the TRV's? Also, I read on another post, that the thermostats give a more accurate reading if installed horizontally - which although I have 5…
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Please remove, posted in the wrong language
Please remove, posted in the wrong language
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Email Change
I created my Tado account and added my devices on a wrong email account. Now that I try to move it to the right one in order to have a clean and accurate setup over all my Apps, it tells me that the new email has already an account. I removed the home from it and received a conformation that that account was removed. But I…
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Geofencing problem
I am the v3 app which I paid for . Taco is consistently saying I am away and so no heating until I overuse it . Does not pick up my location . Have checked all the phone settings and emailed tado who have sent it to their technical department . No they are Not even answering my emails . Am very dissaponted with them and am…
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Adding a Tado smart TRV
I was a fairly early adopter of Tado and system probably about 5 years old now. It works great but I am getting a new boiler soon and was thinking of taking the opportunity to control my study separately to the rest of the house as it gets very hot in the winter if the sun comes out. It has a conventional thermostatic…
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Why has auto disappeared from my app?
Just ‘Home’ or ‘Away’ now showing. Thanks
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Does V3+ include Auto Assist?
That was my understanding when I bought my V3+ starter kit, but Auto Assist seems to be disabled. Is that OK (my misunderstanding) or is there some kind of problem?
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Care & Protect boiler cover
My boiler cover is expiring, but it isn't clear to me whether tado's "Care & Protect" is in any way similar? The support article about it (https://support.tado.com/en/articles/4467468-what-is-care-protect) mentions services such as "book a repair" and "book a boiler service" but does not tell me anything about what happens…
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[Feedback Request] Improvements to the manual control
Our design team is looking into improving the manual mode in the tado app. We are currently investigating 2 different design directions and would be happy to get any feedback. Please keep in mind that these are all mock ups, and nothing is final design yet. Please keep in mind that we might decide to go in a different…
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Wireless connection to boiler
I have a newly installed wireless kit which was working however now the thermostat is not firing the central heating. I've reset all devices and they're all showing as connected but I just can't get the system to start. Any ideas? Thanks
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Tado Starter Kit on special offer
Tado Smart Thermostat Starter Kit V3+ with Hot Water Control - DIY is currently only £126.50 at Amazon. Likely to be at this low price for a VERY short time.
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Tado's Wireless thermostat Vs Wired Thermostat
Hi All Can the standard thermostat provided with the V3 starter kit (including hot water tank wireless receiver) be hardwired? It must be wireless and talk to the receiver correct? But does it also have hardwire contacts? As a stand alone product what is this thermostat called (without the start kits bits)? And vise versa.…
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Can't open App
Hi, Is anyone experiencing issues with the App? I've not been able to access it since last night. All of my internet is working fine
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Two zone (UFH + radiators) calling for heat issue + pump wiring
Hi, I have UFH on the main floor and radiators on the first floor. I wired the wireless receiver to the boiler and connected a smart thermostat wireless to this wireless receiver. This setup controls the main floor. ☝️Is it possible to wire the UFH pump with the wireless receiver in order to turn the pump on/off when the…
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Honeywell ST699 with Drayton digistat SCR
Above is my present heating system, connected to an outside oil fired boiler. I've been trying to install the tado Smart Thermostat V3. i have come unstuck on the extension kit. I cannot work out what I am supposed to do, and the 'technical support,' is not helpful. Has anyone got experience of this system? And if not,…
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Connecting Tado to Glow Worm Ultracom CXI 30 Combination boiler.
I have purchased the v3 smart wired thermostat kit to replace a Boss Therm BR1 receiver. There are four wires going into the BR1 in the existing setup: Live/Neutral and then L1 and LX - there is also an empt L2. I’ve tried to connect to NO and COM then park the Live and Neutral. It boiler in always on more as per manual…
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central heating is on while all rooms turned off
Hi, The new app has the "turn off all rooms" button. As spring have started here and we had some warmer days I used this feature last week, I turned off all rooms. And all rooms staid unheated but ... I have two radiators in the kitchens utility area that don't have Tado thermostat valves on them and those got VERY hot.…
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New installation - don't know what I need
Hi Muppet I may be but it's just not clear what I need. New installation of Worcester Bosch boiler, unvented hot water cylinder, one main wet UFH zone in kitchen / living room, one bedroom with 2 rads, one bathroom with 1 rad. No existing control infrastructure. All new kit. Please help. What's the best set up? Thanks
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How to prevent dangerous situation when Tado devices disconnect when heating is turned on?
During my absence, I was warned by my neighbor about a very high temperature in my apartment due to constantly burning central heating. Because I was not at home any manual action was not possible. I asked my neighbor to turn off the power to the central heating. Tado support reports me that my Tado devices got…
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Before I rip it all out....
I see loads of people on here with same problem ie system doesnt not call for heat. App says everything is connected and fine. Boiler is fine. I have metered the relay and its 100% the tado not throwing its relay. One thing also others have not mentioned is it does not trigger the fault detection either on the app. One…
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Is the V3 Thermostat an upgrade on the original
I bought the Smart Thermostat Starter Kit back in 2015. Is the latest V3 version an improvement on the original? So is it worth while changing the thermostat to the latest version....does it do anything better? Thanks for your help.
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Tado keeps heating the room
Good afternoon everybody, I used to have a Honeywell manual thermostat and setting the temperature worked perfectly. Now I had a company install a Tado heating system and since then I have experienced problems. The heating system does not stop warming up the room. In the living room I have 4 heating systems without an…
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How do I get my radiator thermostats to start the boiler?
Hi there, Sorry I know this has been discussed before but still need some help. I currently have a V3+ smart thermostat wired where my previous thermostat was. I also have an extension kit for the hot water. I have numerous radiator thermostats as well. All of these are paired to the bridge and I’ve created multiple zones.…
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Can I control two radiator thermostat with a smart thermostat?
I have an open room with two radiators - each with a radiator thermostat. I want to be able to use a smart thermostat so I only have to control the temperature in the entire room through one device. Is this possible?
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Smart Thermostat Permanently calling for heat
Hi everyone, This is slightly different from everyone else's fault regarding calling for heat when not required, so thought I better to start a new thread. Like a lot of you, I have heating coming on all night, even though every Radiator Thermostat and the Smart Thermostat are well below the temperature. I checked and…
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Underfloor heating
Hi, About to install wet underfloor heating in a new extension and put engineered wooden boards on top. Have kitted out my house with Tado throughout so would obviously want the u/f heating also to be controlled via Tado. Tado says this can be done by creating a new zone with a zone valve and having that controlled by a…