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Boost heating - timer
Boost Heating - timer Can you please add a timer for the Boost Heating Timer to the application? example. it's not so cold at night that I want to heat the whole night, the heating is set to off, but I would like to turn on Boost Heating for 30 minutes at three in the morning, for example, and then switch the heating…
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Returning left-over adaptors to TADO!
I bought a smart thermostat and 6 smart radiator knobs. After I've done the installation, I have quite some adapters as a left-over. I don't need them anymore. Not now or in the future. Does Tado has a sustainability policy? Are they making it possible to return those left-over things which are in a perfect condition and…
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My Internet is down and I'm about to leave for 4 days...
What the hell do I do? Virgin is investigating, they plan to check in 2 hours after I need to leave. Tado is stuck on heating the house and will now default to running the on schedule day and night? It's costing £10 a day without heating all through the night as well. What can I do? All I can think to stop it is shutting…
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No mention on Tado website of wireless cylinder stat setup
I have Honeywell: Wireless enabled programmer (ST9420C) Wireless room thermostat (DT92E) Wireless cylinder thermostat (CS92A) And a Baxi system boiler. All I want to know is which kit I need to buy. The wireless starter kit makes no mention of a wireless cylinder stat.
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Multi-room presets
I would love a feature in the app where various whole-house presets could be customised and then initiated at the touch of a button, creating different heating profiles for each room. For example, I would create a "Work from home" button that would turn up the heat in my home office to 20, and turn down the other rooms to…
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Morning Schedule suddenly stopped working
Hi All - My Tado has been working fine since I put it in about 6 months ago but about 5 weeks ago, suddenly stopped turning on at the first time block in the morning. After starting it manually (by turning the heating down, waiting until the timer clicks and then turning it back up to the usual 21 degrees) it works fine…
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New Tado. Central Heating working. Hot Water not working. Can anyone help, please?
Hello, I have a new Tado that I want to use to control our central heating and our hot water. My kit is a smart thermostat, receiver, and a bunch of smart radiator thermostats. It was installed by a professional gas engineer. It was installed yesterday. The central heating is working fine however the hot water is not…
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I’ve bought a Tado wired thermostat which is obviously wired to my boiler. If I purchase a Tado Wire
Will an extra wireless thermostat help keep the rest of the house warm. I have a Tado wired thermostat wired to my boiler in the kitchen and the rest of the house isn’t very warm
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Range extender would be a very good idea or even two bridges connected to one account
I'm having issues with some of my stats going offline. over the past few days they are intermittently going offline even the ones in strong range. so not sure why this happening. they seem to be going offline one after another. you get one go off then it comes back on and different one go's off. when that comes back online…
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Location based on wifi network
At the moment the location is based on geo location of your phone. Wouldn’t it be nice to have the option of basing your location on when you phone connects to your wifi network? Or at least give you the option to pick between those two option
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Wifi geofencing
It would be good if there was WiFi only geofencing. There is not point to keep GPS up whole day and drain battery. I know it would limit app to on and off rather than vicinity check but there is few benefits for me from GPS geofencing as home members keep turning GPS off to save battery life thus geofencing do not work as…
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Worcester Bosch Greenstar 4000 System GR4700iW 12 S NG system 12kw
I am planning on purchasing a new system boiler, Worcester Bosch Greenstar 4000 series 12kW its got some very good green features of being able to modulates down to 1.9kW central heating output. I also plan to have a 250L unvented tank. https://www.wolseley.co.uk/product/worcester-greenstar-4000-system-12kw/ The Worcester…
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Worcester Bosch Greenstar 4000 System GR4700iW 12 S NG system 12kw
I am planning on purchasing a new system boiler, Worcester Bosch Greenstar 4000 series 12kW its got some very good green features of being able to modulates down to 1.9kW central heating output. I also plan to have a 250L unvented tank. https://www.wolseley.co.uk/product/worcester-greenstar-4000-system-12kw/ The Worcester…
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What actually is 'weather adaptation'?
Could anybody clarify to me what the weather adaptation feature actually does as I cannot find any information online. I have been advised by tado helpline that it take account of sunshine hours, but it does NOT adjust the flow temperature as a weather compensation function on a condensing boiler would. So, does anybody…
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Week setting in beta 1
I noticed today that I am unable how to change the schedule week settings from Mon-Sun. Mon-Fri, Sat, Sun. And Mon, Tues, Wed, Thu, Fri, Sat, Sun. And how do I go back to normal version please as uninstall and reinstall always defaults to beta version!
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No means of adjustment of PID parameters for SRTs only?
Hi, Got this disappointing message today after contact to Tado yesterday via the chat "service": Quote: Hello, Thank you for contacting us. Unfortunately, we can only configure the PID factor if there is a Wireless Receiver or a Smart Thermostat present in the home. Since you only have Smart Radiator Thermostats, we cannot…
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European Radiator Flow & Return
Bit of a random one this one. However, I was intrigued by another thread where someone posted a picture of the flow and return for wall mounted radiators (at least in some countries) was placed to one side, with the TRV sitting at the top of the radiator horizontally. Does anyone know if this type of radiator design (i.e.…
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Tank Oil Level Guage
Hi guys, I'm not sure if this has been suggested before or not but I think an oil level guage in the tank that supplies my heating system that links back to the app would be a great inclusion Not only would it alert you when the oil was low but it could also estimate how much oil you have used each month and work out a…
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Boiler staying on
Hi all I have a Valiant boiler and Tado with smart thermostatic valve on all rads except bathroom towel rail. When my system was first install I was informed it is best not to put thermostatic valves on every radiator but keep one clear which is the bathroom towel rail. Since installing the Tado system I have noticed that…
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Choose if you want TRV to turn boiler on
I would like to have the ability to disable a TRV turning on the boiler when room temperature drops below its setting. This would allow service engineers to flush the heating system without the boiler being turned on. It would also allow the TRV to act in “dumb mode”, stopping a room from over heating but stop it being…
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How can I update my Tado devices?
Can I trigger the update process for my Tado Thermostat and TRVs manually? I can't find this option in Tado's app?
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Can you read and control the radiator thermostats yourself?
I would like to control the set-point and read the temperatures from the thermostats myself. Is this possible with the Tado thermostats? /Hoegge
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How to remove cables from merten 5363 thermostat?
I am in the process of installing my first tado wired thermostat, but I am stuck at a fairly simple step. Removing wires from the existing merten 5363 thermostat. Their are no screws to loosen the wires or no clear button which can release the wires. I've tried pulling at different angles but apparently nothing works. I'm…
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Start of the gaz boiler
Hi to all, My gas boiler never stops even if all my connected thermostats are down to the actual température. How is it possible ?
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Can I reset the wireless receiver remotely?
Hi, We have a small annex that we rent out to guests. We are not always in the area when it is occupied by guests. (So we dont use geofencing) Our Tado wireless receiver has caused us problems on a number of occasions since we had it fitted 5 months ago. It goes off line too frequently for comfort (Every few weeks). When…
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Use wired to break live connection Wunda floor E8.583RF Wireless Control Centre
I want to replace a Hortsmann Channel Plus H37XL, 3-zone timer. My radiators and underfloor heating and water are controlled with it. The underfloor heating control box is a Wunda floor E8.583RF Wireless Control Centre, a photo of the circuit connections is in this PDF here…
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Decommission an ESI ESRTERFW
Does anyone have any guidance on how to decommission an ESI ESRTERFW room thermostat, please? wondering if I can use the termination clips that came in the Tado box. I have left it on the wall all connected up but I am wondering if it is causing interference with the Tado system. Thanks in advance.
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How do i get update on ticket
I have a time ticket number but how to i get update on the status of the ticket raised?
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Ticket system for support
Have searched but only reference I can find is someone who suggested but it was never actioned. Issuing a ticket works well on other sites and enables tracking of a question. I made request for support days ago and received no response. Only means I have of chasing this is repeat the original request. For me the present…