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Initial sign on
I have just set up my wireless Tado and although set up email and password, it now won’t accept the password. The reset password link doesn’t work, any thoughts?
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boiler always on
Apologies if duplicate post. First one seemed to disappear, with a strange message. Having installed a smart meter I discovered that my boiler was always on. A lot of help from the eon forum made it clear there was a faulty component. https://community.eonnext.com/threads/6233-Why-is-gas-being-used-during-the-night I…
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UFH Wired Actuators to Wireless Tado Thermo and Wireless EK
Reading some of these articles my set-up is fairly simple. I am looking to use Tado wireless thermostats wired to a UFH control centre to control actuators and manifold pump but use the Extension Kit ticked Yes option to control the EK wirelessly to request CH water. Is that possible? I ask as when setting up a wireless…
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How to change the Home Area in the Android app
How do I save a change to the Home area in the Android app? I've gone to the Settings -> Geofencing -> Home area and see the map and the circle area. I can change the size of the circle but there is no save button and it doesn't seem to auto save that value, whether I use the android back button or the back arrow at the…
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Is my boiler compatible , Worcester greenstar 30i ErP
Hello all , I am looking at getting a Tado wireless setup but confused about compatibility. Currently next to my boiler I have a Altech receiver and have a wireless Altech althco14 thermostat. Also have a switch next to boiler to cut power off to it completely. Should it be an easy enough swap over?
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Saved zones
Is there any way to have saved zones? For example, sometimes we may need to turn on the heating just for the living room + kitchen, then sometimes we may just want to switch it on for the living room + dining room. Or sometimes we may prefer to switch on all of the radiators in the evening to warm up the entire house. Is…
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Valves whistling
Hi, I have a full system of Tado in my house, all the radiators with smart thermostat, every room with wireless temperature and so on. Problem appears when set temperature is 22 (for example) and tado just tries to keep this 22 by opening very very little the radiator thermostat. This is causing a whistle on all the…
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Loosing connection to wireless receiver
I have started to loose connection to the wireless receiver recently. I turned the bridge to a vertical position and this had improved until today when it lost connection and didn't turn heating on this morning. My boiler and receiver are in the centre of an apartment. The thermostat is in the open plan kitchen lounge. The…
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Drayton Digisat SCR wiring question
Hello, The wiring on my existing Digisat SCR is slightly different to what the Tado app is suggesting. I’ve emailed support, but not expecting an answer on a Saturday, so hoping someone will be able to direct me here. The in-app instructions say I need to label up the wire in terminal 2, but on my setup there is no wire…
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Wi-Fi & caution LED flashing.
Hi, every now and again the Wi-Fi & caution LED on my Tado system keeps flashing. The heating system seem to be working ok. Has anyone any idea what this means?
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Use wired smart thermostat to give EBUS connection to boiler then add wireless
Can any advise if a wired smart thermostat can be used to give the boiler connection with EBUS and if additional wireless smart thermostats can be added so that a extension kit is not required?
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Why is my boiler not firing when calling for heat?
I'm an electrician. I've installed my tado extension kit today, everything seems to be working fine but the boiler will not fire when I request heat. Any ideas, please?
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Neostat 12v Wired Thermostat Wiring
Hi experts, I have a UFH manifold by Heatmiser, with 12V Neostat v2 thermostats that I'm trying to swap for Tado ones. I followed the guide but it looks like the thermostat calls for heat all the time.
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Tado TRV doesn't open valve enough for heat
Hi, I just installed tado on my 4 radiators. 3 of them are working just fine, but one of them, I don't know why, is not heating enough. I already tried to reseat the device and recalibrate, tried to move the valve pin to see if it was stuck (it was not), and leaving the valve without the TRV makes the radiator hot as it…
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App issue
Why does the App keep signing out by itself?
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Ecotec 824 and Starter Kit V4+ Wireless Smart Thermostat
Hi Ive just purchased a tado Smart wireless kit with 8 thermostats, I have followed instructions on the app and connected the bridge and wireless temp sensor and now I am stuck on adding the wireless receiver to the boiler. I see some conflicting guides on the tado app instructions. One of them shows that I wire the grey…
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Installation wiring help
Hi there Tado just sent me really generic instructions. I've got the wired thermostat which is going into a combi boiler. I'm replacing a Sunvik SL The wires are N L and 4. On the tado instructions that is p1 (N) and p2 (l) and there's no 4 sticker. But then wiring into tado it has No nc com then 3 blanks and the…
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Daily summary
We’re trying to get the best balance of temperature and schedule to keep the house reasonably warm-ish as economically as possibly and I’m doing meter reads daily to get the daily gas cost. Would be really good to get a daily breakdown of the number of minutes per day each room sensor calls for heat. I can’t see an easy…
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API & Opentherm
Hi I'm about to get a new boiler (Atag IC economiser) which has opentherm capability. I'm v interested in the Tado v3+ controller, as it's the only one which allows for a 14 year boiler warranty AND has an accessible API. I'm aware that the UK controller doesn't have Opentherm - I'd need to buy either an extension kit or…
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Tado switched heating on without instruction
I've just installed a wireless tado kit (no TRV's yet to keep things simple) and have set-up a Smart Schedule. However, this afternoon the heating switched itself on. In my schedule the target temp is 15 degrees however on the home screen the target temp is showing as 19 degrees. Can anyone help explain why they are out of…
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V3+ radiator thermostats - temperature ring too stiff to turn.
I've recently installed 7 Tado smart radiator thermostats V3+ in my home. They are all working ok and I can control them easily with the app. My problem is that the manual temperature control ring is either very stiff or won't move on 5 of the 7. The other 2 work as expected. When I attempt to reduce the temperature by…
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Why is Tado overshooting the temperature setpoint?
Hello, I have a Saunier-Duval ThemaPlus Condens (Gas condensation modulating boiler). Its max flow temperature is set to 60 C. Tado has been installed for more than a year. I don't understand the temperature in some rooms (with TRVs) overshoots the setpoint by a lot! The graph shows that a 17:30, the boiler starts heating…
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How best to integrate tado with a Viessmann Vitodens 200-W?
The Vitodens 200-W has a KMbus+ which doesn't support Tado. Would it still be possible to let the boiler control the flow temperature modulation and weather compensation, and then separately Tado can control the TRVs timing and temperature just through the wireless hub? Or is something similar possible?
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Status of radiators when cannot reach bridge
I have 10 smart thermostats on radiators. Two of them intermittently disconnect from the bridge (which is connected fine to the internet as the other 8 smart thermostats show all OK with connection). I am currently away and the Away setting says keep every room at 10 degs C. This works well and whenever a room goes below…
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Nest thermostat and smart Tado radiators
I just bought the tado smart radiator thermostat (4 + bridge) to have more control over the temperature in our bedrooms. I understand that the radiators only heat when the Nest thermostat (connected to the boiler) is programmed to heat. I’m fine with that! The problem I’m having is that the smart radiators are not stopping…
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TRV says temp is lower than roomstat - roomstat is measuring device for room
can anyone explain this? smart TRV on the rad, smart thermostat on the wall (the roomstat is the measuring device for the room) room temp set to 21, roomstat thinks the temp is 21.5, TRV thinks it's 20 (and suggests it's calling for heat). which is one right and why is the TRV saying it's calling for heat when it's not the…
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Boiler doesn't get hotter than 57 degrees?
When my boiler (Intergas Eco RF 30) is heating my radiators it shows code 5 and then a temperature It never goes higher than 57 degrees, even if the house is freezing and I set the thermostats to 25 degrees I've set Max Flow temp to 70 via the installers app, and tried setting CH temp on the boiler to 70 too, but it…
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Is the wireless room stat much better?
Having had a nightmare with one radiator SRT which was basically useless and over reading then under reading and keeping the room cold when it could call for heat I switched to independent. It was better but it had a -2.5C offset and the room temp had to be set between 22-23c to get 20c first thing and it would slowly…
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Frost Protection Not Heating Radiators
Maybe I'm confused but I've noticed my heating igniting randomly during the night. After checking the app, it thinks my rooms are less than 5 degrees so I'm assuming the Frost protection is kicking in. Is there any way for me to know this is the reason? And secondly, why aren't my radiators getting warm if this is the…
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Tado not working.
Hi I have recently bought a tado thermostat and am really not impressed with it at all. It seems to have a mind of its own, comes on randomly and half the time i actually want it to come on it does not come on at all. I wish I could take it back tbh. All i want to do ia set the times i want it to go on and off and also be…