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Installing Tado has turned out to be a nightmare
First I tried myself following the app, this blew my boiler and had to have a new board fitted EVEN though all the wiring was done fine. An electrician checked it all out and turned out to be low voltage on a main line. He has wired it into a gravity fed system because that's what he thinks is in my house which has…
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Reversed Valves
A friend is looking a options for his home heating including tado but has a radiator with valves on wrong 'ends' i.e. lock shield is on input side. Apparently not causing him any issues. Were he to use tado, for example, would a tado TRV on the output side of a rad be a problem?
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2 boiler system
Is it possible to install 2 thermostats each to their own boiler alm in the same building will the app cope
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Connecting Alpha Eco2 Plus boiler with tado
Hello, I just bought tado starter kit. I want to connect to my Alpha Eco2 Plus boiler (Eco2 Plus instructions and user 04-15.pdf (alpha-innovation.co.uk)) which has a Easy Stat Inst 7 RF Receiver (Easy Stat Inst 7 2000050 (2) (alpha-innovation.co.uk)). Here are some pics of my boiler. My boiler has numbering from 1 to…
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What type of radiator valve is this?
Hi - can anyone tell me what type of radiator valve this is so that I can find the correct adapter for the TADO TRV? When my plumber looked at it a while ago he had no idea! None of the supplied TADO adapters work. Thanks
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Tado Valve in downstairs WC losing internet connection
For a few weeks my Tado Valve in the downstairs worked perfect however, the last weeks its a different story. Its constantly losing its connection to the internet, it's off for minutes or hours, there is no notification that the batteries need to be changed (this has been the case for two others, new batteries required).…
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Gas usage imputed on app not the same as the months summary
I have been inputting my gas usage on a daily basis now into the Tado app. On the usage report from Essent by gas company the Gas usage is 38 m3 costing € 77,74 In the app the gas price is correct for October (excluding other charges) is correct In the app the Gas usage should be correct as I enter it from the meter every…
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Tado and Daikin Altherma 3H HT Air Source Heat Pump
I am going to be replacing a traditional gas boiler and hot water tank operating in 'call for heat' mode. I had initially considered a modern gas boiler such as Worcester Bosch operating in modulating heat control mode along with matching solar thermal panels. However I am now considering instead getting an air source heat…
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Newbie here,- deleted icon, can't get it back
I've subscribed to Auto-Assist, but then pressed on a phrase when I was exploring it, and the icon disappeared! Im still showing as Subscribed, just no Icon any more. Any ideas on how to reinstall the icon please? (Can't see how to post a photo either)!
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Smart radiator thermostat always ON
I have recently changed the battery in my radiator thermostat and now it is always on - Heating the room even though it is turned off in the Tado app? I have reset the thermostat and recalibrated but still not working correctly any help with would be greatly appreciated
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Change of Meter
I’ve just had a smart meter installed and want to know how I can enter new much lower meter readings or how I can delete all the old meter readings. I don’t particularly want to keep adding the last meter reading to every new daily meter reading.
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25 Day Batteries
That's right. I have just got a text that the first Tado TRV I fitted 25 days ago needs a battery change. This is one of two in the lounge controlled by a temperature controller. Reading the graph it looks like it has had about 313 actuations in those 25 days. (that may be double eg. 313 on and 313 off) It is also the…
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My tado thermostat radiator knob falls off what do i do?
My tado thermostat radiator knob falls off. How do i fix it?
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Install Tado with Nest
I am new to Tado and am looking for advice. I currently have a Nest thermostat controlling my CH and HW but am looking for a way to have “Heat on Demand” from the radiators, which is not catered for with Nest. My question is it possible to incorporate the Tado wireless receiver into my system to allow heat on demand with a…
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Kit required for multiple (4) zone valves and single boiler
I've asked the support team this question via the 'chat' facility and was disappointed to not get a straight answer, so I hope the community can help. I have a Worcester Greenstar 40CDi system boiler connected to four zone valves serving different zones in the house. Each zone has a wired LCD roomstat to control multiple…
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Honeywell CM907
I have the above which appears to act as a boiler controller (can't find any other boxes nearby) and it's also a room stat. It has 2 wires in terminals A & B. The Boiler is a Potterton HE which itself is linked to a Boilermate Thermal store system. The online app guide simply tells me I can't replace the CM907 with the…
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Away mode settings
My mother lives with us in a two floors house. During the day usually nobody is at home with the exception of my mother at the ground floor . The rooms at the first floor are all equipment with tado smart valves. How can I set up this valves and rooms in away mode in order to not heating them when me and my wife are not at…
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Room thermostat not heating the room
Hi, I need help because Tado support stopped answering a week ago. My setup is the following: gas boiler (Vaillant ecotec pro), underfloor heating, 1 main thermostat in the living room (Vaillant VRT 35), 2 room thermostats in each bedroom (Moehlenhoff R 40203-40N4). I call it main because it was the only one that could…
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Energy IQ and new gas meter
Hi, We have had a new gas meter installed. Is it possible to add a new gas meter to the Energy IQ function in the Tada app? I tried to just start from zero, but it won’t let me save that 🤷♂️ Thanks!
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Is this compatible with Tado smart valves?
Dear, I wanted to know whether the valve on the picture (old comap for convector well), is compatible with the tado smart valves, or how to make it compatible. Thanks Anthony
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Thermostat randomly overridden to 21c
Every day I keep finding rooms are being overridden to 21c, particularly in the evenings. I have to resume schedule to return them to the expected settings. I have the wired smart thermostat and six STRVs. Things I've checked include- Home schedule (one affected room is permanently set to off/frost protection) Away…
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My tado app on Samsung a53 keeps freezing on opening screen Any suggestion?
I have reinstalled the app on my phone and it worked fine yesterday but now won't open just sits on opening screen for ages
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Batteries died on wired thermostat and now the whole system doesn't work!
Hi, I hope one of you clever people can help me! I have smart TRV's throughout my house to give me room control and only heat where I need it. I have 9 smart TRV's, a wired room stat, extension kit, and V3 internet bridge. The batteries died on my wired thermostat located in the hall which meant I lost control of hot…
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Why does my hot water come on randomly (Outside of schedule)?
Hi all, My Hot Water is scheduled to come on twice a day, once in the morning and briefly again in the evening, as shown here: However I've noticed that the hot water is actually coming on multiple times a day, often way outside of the scheduled time. Here are a few examples: This is happening on average 6 days a week…
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Wired Thermostat as Zone Controller for Radiator
Hi Tado experts! Does anyone have Wired Thermostat successfully acting as Zone Controller for Radiator valve in another room? When I configure this way the 2 thermostats seem to conflict, with the thermostat coming on and off even though radiator is still meant to be heating. I had to get Tado support to make the wired…
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Is tado° smart thermostat + extension kit v3+ compatible with Vaillant turboTEC plus VUV RO 242/3-5?
Hello, i buyed these days the tado° smart thermostat + extension kit v3+, they are on the road :) and untill they arrive, i need some support. Right now my "setup" is: Vaillant turboTEC plus VUV RO 242/3-5 R2 gas boiler Salus RT500RF (wireless thermostat - not smart) water heating radiators not any others heating…
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My wife works from home from a bedroom with one rad.
I want to set up this room as a new zone which during the day would be warmer than the rest of the house. I have the v3 starter kit installed so for the new zone would I need a smart thermostat and a smart TRV or just the valve?
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Replaced the TPOne-M by Tado
My house is new build and we are using TPOne-M in the entry hallway. I would like to replaced the TPOne-M by Tado but I open the box of the TPOne-M, I just can't figure out the cable of NC2, NO1 and NO2 should go to which section of the Tado. We have a cylinder in our home so I think my home is not using combi boiler. I…
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Why is my heating alwas on
The boiler is still running even when the app switches off the heating. The pass-through radiator is hot the room radiators are off. The rooms remain cold. The pass-through radiator is hot, and the boiler is still running.
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minimum and maximum settings
Hi, We have 2 Tado airco thermostats. We use it in our holiday cottages that we rent. In such a way we control remotely how our guests set the airco. Many guests put the temperature way out of line. On 16 degrees when cooling, on 30 degrees when heating. Result is that the airco runs full speed all the time. Is there a way…