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Deleting account on the community.tado.com site
How can i completely delete my account on the community.tado.com site thanks beforehand
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Heating on, but no indication why......
Hi everyone I had a situation a few weeks ago where my Wireless Receiver lost connection with the internet bridge and kept the heating on until it re-established a connection. This happened overnight so I only noticed when I woke up in the night and realised all the radiators were on full blast at 2am! I reported this to…
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changes not displaying on grouped TRVs
Hi, Ive just recently installed my Tado system and so far everything has been great. One curiosity however is Ive noticed that the grouped trvs in one room arent displaying changes unless physically tuned. I have 3 trvs in 3 rooms and then another 3 fir radiators in our open plan living room. When changing values on the…
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What are the Basic Line TRV limitations
Hi, I have several Tado Smart TRVs installed but Im curious what the difference is with the Basic Line of TRVS. There are a couple more radiators that I wouldnt mind installing TRVs on, but perhaps I could get away with using these cheaper version for less important rooms (bathrooms for example). Im assuming they are…
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Help with what to buy!
Hi All, Before I go ahead and purchase I want to be clear on the right kit. I have a system boiler in the kitchen with a hot water tank upstairs in an airing cupboard. 1 x Bathroom - On/ TRV 1 x Bathroom - On/ No TRV 4 x bedrooms - On/ TRV Living Room - On/ TRV Kitchen - Off / No TRV Hallway - On/ No TRV Current setup -…
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OpenTherm Water Temperature
Hi there, today I have bought new boiler (Baxi Duo-tec Compact E 24) which supports OpenTherm and is connected by wire to Tado Smart Thermostat. Hot water control for washing hands is regulated by temperature setted up in Tado App and cannot be regulated in boiler - which is correct. Hot water going to radiators also…
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Tado Smart Radiator Thermostat and Heatmiser Thermostat
In my home on the first floor passage I have a Heatmiser Thermostat which controls the heating in all bedrooms on the first floor. If I were to fit Tado Smart Radiator Thermostat's on all the radiators is it possible to control when the actual boiler turns on by replacing the existing Heatmiser Thermostat with a wired Tado…
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How to remove old wireless stat. Alpha boiler with Alpha easy stat
I have an Alpha Etec 28 boiler with existing wireless Alpha thermostat. I have hardwired in the Tado, but In the instructions it did not mention how I remove the old stat from the boiler. The old one is interfering with the Tado, and I need to remove it for the Tado to work. Does anyone know how? Thanks very much.
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Tado control algorithm
Hi, Imagine the following case with a Vaillant ecotec plus and Tado thermostat connected via Ebus. The Tado ebus is demanding the CV heater for a CV water temperature of 58°C. The CV heater has a parameter that limits the CV water temperature to 45°C. By doing this I am influencing the timing/parameters of the tado…
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Is my thermostat working?
Hi, I have 4 smart rad valves, internet bridge, wireless room thermostat and wireless controller running a Worcester heat slave oil boiler. The system also has another 5 radiators with ordinary TRV’s. The smart rad valves work satisfactorily but the thermostat is a bit of a mystery. I had assumed that when the smart rad…
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Hot water Boost
Is there a way to boost the hot water for a short time at a period when the schedule would normally have the water off.
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Smart thermostat appear offline from remote location
Hello, I have problems with my Tado Smart Thermostats installed at home. Tado app is showing some devices offline when I'm using remote access outside home network. When I'm at home and connected to the same network as Tado bridge devices are back online. I do not know what is happening and what is the reason. It was…
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Temperature variation between thromostat and room
Hi there My thermostat says 20,4 degrees. 2-3 meters away, I have put a thermometer (different brand) that reads 18,7 degrees. Isn't that an unusual variation? My thermometer is set by the window, so that might affect the temperature a bit. My radiators are also by my windows, but under. I have a similar setup in another…
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Warum schließt das Tado Heizkörperthermostat nicht immer vollständig?
Ich habe meine Heizkörperthermostate DN15 (Fabrikat Heimeier) mit den Tado smarten Heizkörperthermostaten ausgerüstet. Hierfür habe ich jeweils raumweise Zeitschaltkataloge angelegt. Leider schließen die Ventile im Automatikbetrieb nicht immer vollständig, so dass die Heizkörper auch außerhalb der eingestellten Heizzeiten…
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Installing tado to replace Sunvic controller with Glowworm boiler - gone wrong
Hi, We tried to install a tado wireless thermostat today but no luck, and when we tried to put the old controller back the boiler won’t work at all now. Details: -Sunvic select 107xls -Glowworm flexicom 24cx Below how we tried to install tado. We believe the wires were originally as shown on the Sunvic but unfortunately we…
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I cannot go further than 21 degrees on my rooms. What can I do?
Looks like the Tado thermostat controllers stops when they measure that is 25 degrees, that would be ok if that was true, the reality is that in the room is 21 degrees, that might be true next to the radiator not in the rest of the room. So currently I cannot go further of 21 degrees with tado installed. It should be…
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Hot Water Always On
We have a split system, Vaillant Boiler with a HW tank. Our electrician installed a wired smart thermostat for upstairs and downstairs to replace the old system. Under the old system we only paid for hot water when we used it. Every other time of day our energy bill showed 0kwh. Now with the new installation it is showing…
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Thermostat
Tado app indicates batteries need replacing, having replaced with new correct batteries and in correct polarity order and checked terminals were clean thermostat still doesn't show temperature and app still says batteries are needing replacing.help please.
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I changed my broadband supplier, now my thermostat won't connect to the internet.
I changed my broadband supplier, now my thermostat won't connect to the internet. I tried pressing the button bottom right corner for 10 seconds bot no joy.
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PID control?
Hello, I decided to purchase TADO for my home thinking it will be a perfect system to control my heating at home as I was told TADO uses a PID control algorithm. First of all, I'd like to say that my building uses a central heating system, but each apartment can control the heating individually. This is because each…
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Underfloor heating and radiators
Hi, I have a wired thermostat I replaced for my underfloor heating. I have a wireless thermostat for my radiators along with some smart radiator valves. The problem I seem to be having is when the underfloor heating is turned on, radiators are heating up also. The undfloor heating is on a separate actuated valve, and aways…
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Boost heating in app
Any way to adjust this as in time and temperature? Thanks
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replacing a mechanical time switch with tado
Hi, I have just bought the tado wireless starter kit v3 and need a bit of help on the wiring for the boiler switch. At the moment we have an oil fired boiler in an outhouse which is old as the hills (trianco 28/32) and is controlled by a mechanical timer. The timer has l and n in and l and n go out to the heat pump and to…
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Tado devices - which ones for which function?
Hi everyone. I have tado installed finally and it's fully working after 3 long weeks. I am trying to set the system up properly so that I can have all the benefits however I keep reading that the smart radiator valves and wireless temp.sensor serve different purposes. I have a normal.set up home and one big lounge…
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Zieltemperatur des Heizkessels springt sekündlich um
Hallo, ich habe an allen Heizkörpern im Haus Tado Thermostate. Ich habe den Tado Funkempfänger über den eBus mit meiner Wolf CGW-24/140 Zentralheizung verbunden. Der Funkempfänger scheint die Heizung jedoch falsch zu steuern. Wenn keine Wärme abgerufen wird, springt die Solltemperatur des Kessels im Sekundentakt von 20°C…
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Internet Bridge always On?
Hello support team, I just set multiple thermostats and I was wondering: Do I really need to have the internet bridge to plugged in the power socket. Or does it need to be always connected to the router using a cable? There is no wireless connection? 😮 Thanks and regards, Pablo
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Balancing radiators before installing TADO kit
Dear All , Until my recent research I wasn't aware of TRV's, Lock shield and the regular radiator valves. Now that I have this info at hand , am at a stage where in I have queries around balancing out my radiators so I have all radiators getting the right amount of hot water they need and not being deprived of it , thereby…
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Reducing Humidity
The main bedroom in our house in Portugal, suffers from high humidity in the colder months at night, (corner on N side, lower floor and poor wall insulation). Typically 85% at less than 18C. My Tado app tells me to wind up the heat, but it doesn't work and surely warmer air holds more humidity? I have a wall mounted…
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Newly installed Thermostat installed - not shutting off heating
Hello Taco, I am new to this and just installed a new wired thermostat (replaced and old thermostat) connect to you bridge. When testing the off function, it does not turn off even after waiting for 60 minutes.
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Ich habe eine Frage über Geofencing und Kw/h zum m³ bereschnet
Hallo Freunde, ich habe eine Frage zum Betrieb der Heizung mit Geofencing. Meine Frage ist, kann ein Mitglied nur einen Thermostat durch Geofencing steuern. Zum Beispiel: Wenn meine Tochter von der Schule nach Hause kommt, schaltet sich nur der Thermostat im Kinderzimmer ein und die anderen bleiben inaktiv, bis meine Frau…