Is there a contact number for Tado? Also the response from chat is only bot and is the response to Tado is only via email for any issues/warranty/faults?
Hi Just had a new boiler installed, Ideal 60kw evomax 2. It does the heating only, hot water is entirely separate We don’t have any thermostats yet, basically the heating is a dumb system, on/off time…
Recently I installed a new boiler in my home along with tado smart thermostat. I have installed a Tado Smart Thermostat V3 in my home and also installed a new boiler in my home (Vaillant ecoFIT pro VU…
Hi guys I have recently lost the use of my BT hub and broadband so I purchase I said to you ZTE 293N mobile broadband router powered by O2 SIM card with excellent signal Has one ethernet port which is…
I have existing TRVs that require extension spindles to be fitted but I can't see any means of keeping these co-axial with the valve. A simple bush is all that is required but are not in the adaptor k…
Anyone seen this set of error lights (they are dots incidentally!) Wireless unit being a complete trumpet - Can still set temperature on the device via app etc so it's in communication - but the sense…
Currently I Have 2 zones controlled by wired wall stats and a central control panel that programs times and hot water etc... My boiler and Cylinder currently take orders from the control panel, the st…
Having run a v1 (beta) system for the last 10 years, I decided it was probably time to upgrade, so picked up the cheapo black v3+ in the sales. Reluctant to commit to installing it (for fear of having…
Hi I have 4 Smart Wired Thermostats, 3 are assigned to 3 separate underfloor heating zones on the ground floor and have as their zone controller the wireless receiver (BP1980050944) and are all workin…
Hi Folks, so I've just gotten my first set of Tado - the Wired Thermostat Starter Kit, I've downloaded the app and followed the setup instructions for self-installing the thermostat. But when I opened…
Hi, I have had my Tado system running for 6 months with no issue. I brought a second system to update my mothers heating which had a black thermostat. She didn't like the black one so i gave her my or…
I am waiting for my bridge to be delivered. I understand that the valves can operate (as thermostatic valves) without an internet connection. I have looked through large amounts of (inappropriate) adv…
Buongiorno Ho appena acquistato un Tado ma non riesco a collegare alla Wifi. Non dispongo di un router con le prese eternet ma ho il cubo della windtre. Come faccio a risolvere il problema...se instal…
I've got a tado system with wireless receiver. My heating system is an S-plan. When I program tado to only make hot water for the hot water tank, the right valve opens and the valve for the heating sy…
I’m having a new extension added to my kitchen and thinking of using under floor wet heating. Can I simply use an existing smart thermostat that’s in the kitchen and controlling a smart radiator valve…
Hi all Considering buying a Tado smart thermostat but I have question. I currently have a supported Vailliant combi boiler but have a wired thermostat in the hallway and a separate controller in the k…
Just got back from a night away, and it looks like that although Tado has set us to away, Tado app has been calling for heat anyway. I recently added Home Assistant (although not yet running any autom…
Got 1 installed in my lodge which worked fine whilst we were there. Just noticed it's 8 degrees so went to warm it up, remotely, but only getting to 9.7 despite being set to 25 degrees. Both temperatu…
I look at the energy report every month and also do regular readings. For Nov it tells me I used approx 49m³ of gas for heating. But my actual submitted readings say for Nov-Dec 41m³, and that's witho…
Hi I am trying to wire up the wireless receiver by following the instruction on guide. I am having trouble wiring up the live and natural wires. The connector terminal block seems to only allow one wi…
Hi all me again! I've now completed adding my smart TVs and have set schedules for each room. I have an issue however with the bathroom as it is continuing to heat above my setting of 16 deg. It is co…
Hi all, I’m facing an issue with the Tado black pin. It doesn’t move after calibration and mounting. I have tried two smart radiator thermostat, same issue. Thanks.
Hi All Can tado run just on Ebus 24v or does it need 240V as well Im not sure where to connect wires to my boiler and don't want to fry the board Vaillant ecoTEC pro 28
Hello, I’ve recently had a radiator replaced including the valves. The TRV has been mounted on the return side of the radiator and not the flow side. The valve is bi-directional. The issue I’m having …
Hi, thinking of purchasing one of these traditional style valves for a new radiator (mainly for the colour) and wondered if the trv head (wooden dial) is replaceable with a Tado? Anyone had any experi…
I have my bathroom setup as a single zone; the morning part of the Smart Schedule is like this: 00:00-05:30 17ºC 05:30-07:30 17ºC 07:30-09:30 22ºC Early Start option is enabled. Away mode is set to Ba…
Hi. I'm looking to replace my current setup - programmable timer for CH and HW (Potterton EP2002), with a wired thermostat for CH (Salus RT500). Separate HW tank (Megaflo). Boiler is an old Alpha syst…
