Radiators don’t turn off
Hi. I have a extension a single room temp sensor and a bridge. Had it all wired in by my electrician Thursday (after having it sat on a shelf for 2 years) It was replacing another wireless thermostat.
The issue I have is - I have set all the zones and temperatures. The app shows I’m calling for heat at the set time and then says I stop calling, yet the boiler just carries on. I have the 3 wavy lines on the app constantly. Even if I turn the heating off. For example the temp is set at 17 and yesterday it heated to 24 before I turned the boiler off manually.
I have read lots of posts saying Tado may need to do something their end.
I have contacted them on the chat but no reply.
The only way I can turn my heating off is to switch off my boiler. Does anyone have any ideas please?
The issue I have is - I have set all the zones and temperatures. The app shows I’m calling for heat at the set time and then says I stop calling, yet the boiler just carries on. I have the 3 wavy lines on the app constantly. Even if I turn the heating off. For example the temp is set at 17 and yesterday it heated to 24 before I turned the boiler off manually.
I have read lots of posts saying Tado may need to do something their end.
I have contacted them on the chat but no reply.
The only way I can turn my heating off is to switch off my boiler. Does anyone have any ideas please?
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Comments
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It sounds either like the extension kit isn’t being paired to bridge or it’s been wired in wrongly.1
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Extension kit has the “breathing” light on where it fades in and out slowly. Which apparently means it’s working and they are all showing as connected on the app so i guess that means wiring then?0
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There is a slim chance it could be a stock relay in the extension kit. You could try tapping it with a screwdriver driver handle to see if you can free it.0
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Ok so I have had the rads turned to off on the boiler and off on the app (the app still showing 3 wavy lines) and they went off. Temp dropped to 17 and app still showing 3 wavy lines (max call for heat) Left the rads off on the app and turned them on on the boiler and they started heating.
I will ask my electrician Monday to check his wiring. As the thermostat, extension and bridge all show as connected and paired0
