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Why does tado app request a ton of info?
Known to collect(according to duckgogo) Screen Resolution OS Version CPU Data Last Name Country Local IP Address Device Total Memory Timezone Device Brand App Name Available Internal Storage Device Name Device Language Headphone Status Device Orientation City GPS Coordinates Device Model State Charging Status OS Build…
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Installation on a Vaillant
Hi there, Just got my Tado (wireless receiver kit) and so far not impressed (explanation below) but I'm wondering if it can be resolved. Slightly frustratingly it is difficult to find specific installation instructions before ordering and registering a device - so it was hard to know if my system was compatible. I took the…
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Replacing my thermastat (honeywell CM737 - OpenTherm)
Hi. I currently have 14 of the Tado smart TRVs running very well here in Sweden. My house is connected to shared hot water supply (district heating) which the boiler like appliance uses for both hot water heating and central heating to the radiators. The current thermostat is a Honeywell CM737, the heat exchanger appliance…
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Deregister
This morning I was inadvertently added to my daughter's Tado home using my email address that I use for my Tado at my home now I can't log into my tado . What I need to know is how do I deregister from my daughter's Tado ? She has already removed from her account . Help as I have tried all I can think of to sort the…
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A question about compatibility
Hi, I'm thinking of buying the following items: tado° Wired Smart Thermostat Starter Kit V3+ tado° Wireless Temperature Sensor - Wifi Add-On Product For Smart Radiator Thermostat tado° Smart Radiator Thermostat 3-Pack Would the above combination work? Or in order to use 2. and 3. I need to have a "tado° Wireless Smart…
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TRVs - Are they all the same quality?
This post replaces one I did earlier that I can no longer find so bear witth me if you've read this before. I have one trv that has started disconnecting for hours on end after having previously been fairly good (odd very short disconnects, say one per week before, lasting minutes only) Three days ago this TRV disconnected…
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What adapter do I need?
Hello! Please can someone help me work out which adapter I need for this valve? THanks
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Why isn't my boiler turning off when I turn the heating off in the app
I just now installed the wireless thermostat, the heating fired up fine the first time but now it won't turn off please help
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SRTs work but Smart Thermostat won't turn -itself- on
I've got a setup like 4A here - a Wired Smart Thermostat in the hall with a couple of plain radiators, and several rooms each with a radiator with a SRT: If I turn up the temperature for one of the rooms with a SRT in, the WST relay goes and that radiator (and the hall radiators) heat up. If I turn up the temperature for…
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Boost with Google assistant ?
Hi, Is it possible to boost the heating with Google assistant ? Many thanks for any info. Paul.
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Modulation with Worcester Greenstar 30i compact system boiler
I've recently bought a wireless starter kit and then learned about heating modulation(which I currently have) and so am worried about losing it. Is there a way to keep the modulation with my current setup? I'm not an expert but I have a Worcester Greenstar 30i compact system boiler which I believe has been setup using the…
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Power supply cable?
I am trying to install my Tado wireless receiver, and it says in the instructions "To install tado° with your specific heating system, you will need the extra power supply cable that is not included in the package" Where do I get the extra power supply cable?! Thanks!
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Worcester Bosch Greenstar 28CDi not working
Hi all, I have a Worcester Greenstar 28CDi with a Comfort | RF Programmer/Controller. We have purchased the Tado wireless setup with 4 smart TRVs. An electrician installed it for us, and the app reports it as all working, except the heating isn't coming on and I'm freezing! All the rooms say Heating, but nothing is…
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Be aware for faulty installs
My Tado used to work as a relay for 2 weeks now. Because of the grafh’s up-and-down movement I noticed and started looking for install processes and correct wiring. It appears the installer wired the ‘dumb’ part of the boiler to my tado so it could only work as a relay (On/off) I rewired it to the EMS-bus an connected to…
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Worcester Bosch 30Ri Compact - changing to EMS
Hi At the time boiler was fitted 3 years ago, information I got (that was wrong it seems) was that we could not connect via EMS (Extension kit controlling HW, 2 wired stats(2 heating zones with valve each) and a load of TRVs. Anyway - since then have been connected 'conventionally' using CH/HW relay control (HW relay…
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Would a Wireless Receiver Help?
Hi all, Hope you're able to shed some light. My setup is as follows: Bosch gas boiler, hydronic underfloor heating, 7 Tado wired thermostats (3 rooms on ground floor, 3 rooms on first floor, 1 room on second floor). Setup works quite well, my only issue is that the boiler keeps firing even if no thermostat is drawing heat.…
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Why is there no hot water options offered in App
I’m new to Tado and have found it extremely frustrating having acquired it in my new home from the previous owners, who not only deleted the app without inviting me but also took the Internet Bridge leaving me to buy a new one! Having finally set it up I can’t see any option anywhere in the App to control hot water? It’s a…
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Can't alter my settings via the app.
Hi all - I hope someone can help me. My wife and I both have the tado app on our identical android phones. We both noticed that, approximately a week ago, we could no longer connect to the controller to change our settings. We get the yellow 'loading screen' and then, after a few minutes, we get a message saying 'Error;…
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Temperature increases automatically to 24
Hei, I have a problem with one of my mine thermostats. The thermostat in bedroom goes automatically to 24C when it is on it’s normal schedule. It happens after 5-10 mins. Without any reason or by that anyone makes that temperature in settings. It just sets it in 24C without any reason again and again. When I set thermostat…
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database of FULL compatibility and FULL devices list
Searching for answers here I notice some sets of information very difficult to find. Tado website needs FULL list of all current and past devices, listing changes between versions For example, looks like the latest smart room thermostats DO include modulation control, just like ones from a few years ago, but the ones in…
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Problems with Ideal logic+ combi boiler and the Tado wireless thermostat
The tado wireless thermostat was installed to the ideal logic+ combi 30 boiler (2016 model) by my brother who is a trained plumber and has installed hive and nest systems on multiple occasions. All the modules - thermostat, receiver, internet bridge and the app on my phone appear to talk to each other as if I turn the…
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How to control radiators using the Wireless Smart Thermostat instead of the individual SRTs
Hi. Sorry if this has been answered before, I'm struggling to find any information on it. This is my setup: I didn't set this up myself, and I don't really understand how it's meant to work or how to reconfigure it. 'Heating' is the Wireless Smart Thermostat that's mounted on the wall. The three radiators that are next to…
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Radiator thetmostat offline
One of my radiator thermostats repeatedly goes offline. I reset knob by taking out batteries like suggested in app. It then works for half hour then goes offline again. This is a new issue. Previously connection worked fine. Any suggestions?
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Overall boiler uage
As well as all the individual charts in the app, how about one that merges all others to show the demands on the boiler over each day? This would allow a better judgement as to whether to use a steady state or on off strategy.
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Replacing a tado v1 thermostat due to battery holder breaking
I want to replace my Tado thermostat V1 with what.is the replacement straightforward.
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Will this work for a 2 heat and 1 water zone system?
Hi, I have an "incompatible" controller according to Tado. It has separate zones for heating downstairs, upstairs and hot water. I'd like to do the following and I would appreciate advice and feedback? Two wired smart thermostats to replace the room thermostats on each zone, then a wireless receiver to replace the existing…
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Tado device already registered in another home
I just bought a tado smart ac control v3+ at a retail shop. Noticed that it had been returned by another customer since the package was opened. Tried to register the device but was told that the device was already registered in another home. Contacted chat and sent the serial and reciept.. No response.
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Registering Failed
Hello, While registering the elements of my new Tado - Bridge and Wired Thermostat, I received the following message with the Bridge: "This device is already registered to another home" (see screenshot) Please find attached proof of purchase on Amzon.fr and a photo of the bar code. Hoping to receive a response from you.…
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Possible to have an SRV not call for heat?
I'm just getting started with tado so I don't have any of the kit installed yet which is limiting what I can find by poking around in the app. I'm trying to work out whether it's possible to have the typical setup with a wired thermostat, SRVs on the radiators in most rooms, but have the SRV in one room open and close the…
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Tado with Alpha eTec33
Has anyone had experience of install a Tado to Alpha eTec 33? We had our boiler replaced and the installed never installed the Tado back on. He came back out but we couldn't get it to fire the boiler up. The Tado backplate was thrown away so I had to buy a UK standard backplate (I dont think this make any difference but…