Is this Tado email genuine

simplysmartco

Hi, I recieved an email regarding a cashback claim that I have made, but it came from a suspect looking email address asking for bank account details. Can somebody from Tado confirm if it is genuine please?

johnnyp78

You’d be better off contacting Tado support.

rafm5

@simplysmartco Referred for additional checks.

Germán

Hello @simplysmartco ,

Yes, it's probably from us, more details in a private message.

For anyone reading this, if you ever have any doubt or suspicion, please always feel free to contact the support teams of whatever company it claims to be to verify, our support chat can also confirm whether we're communicating with you or not.

Best,

Germán