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Random Red Spanner

I installed Tado TRVs around the house a couple of weeks ago and they’ve been working fine since. Until today. One of them is now showing a Red Spanner in the app, and a device reset doesn’t seem to have fixed it.
I’ve checked the valve will open and close as I thought maybe it was stuck.

I can’t find any info about this icon in the help docs, so any advice or tips would be great! The other 10 TRVs are working as they should…

Comments

  • I have the same issue. (New user)
    Doen anyone have an answer?
  • I have the same issue. A red spanner showing up next to the room buttons on the app. What does this mean?
  • Same here. Had Tado for 2 years. No issues then a random red spanner on the app and the rad will not shut off even though the app is showing off (it's fully hot!!).......help!
  • rafm5
    rafm5 Volunteer Moderator

    Some old posts suggest:

    • a valve is stuck open
    • issue with battery
    • calibration issue