We have a Tado which was in the house when we moved here

Nick1974

Is there any way we can reset the Tado? It was already installed when we moved in but can't use it as the last person is already logged in.

DM932187

This might help: https://support.tado.com/en/articles/6095747-i-moved-to-a-new-home-where-tado%C2%BA-is-already-installed-how-can-i-access-the-devices

Nick1974

Thank you i will give it a go!