Hi, I have just installed two smart stats as an add on for a system installed last week. The original installation is all working and if one of the rad stats calls for heat it fires up the boiler but …
The support@tado.zendesk.com email has always been very responsive but I have sent two emails recently without a response. Has the support email address changed?
Hi, I have a Tado Smart AC Control that shows E04 on the display. It is constantly connecting to my WiFi network for 0s, and disconnecting, only to reconnect again and repeat the process. This is ridi…
Hello All, Appreciate anyone's help in advance, and if anything below I have done wrong or need to do more. I have the v3 wired starter kit + 1 more wired thermostat. I have replaced 2 x Danfoss4000 t…
Hi all, In the next weeks, we will start working on improvements to the Smart Schedule. We have some improvements in mind but we would be interested to get additional feedback from the community. Rela…
I have a total of 8 tado radiator valves, all of which have the recommended Panasonic eneloop batteries fitted. The radiator valve fitted in the bathroom requires battery replacement every few weeks, …
Many AC's have nowadays this PURE functionally which uses plasma to burn small particles in the air. Would it be possible to enable this funtion in TADO V3+. It's very irritating since I cannot use th…
Is it possible to set upper and lower limits on making temperature changes away from programmed schedule? So if it’s set to 21c, you can set -/+2 limit so a person can only change the TRV manually to …
As Tado˚ knows the flow rate temperature of boiler at any given time, can this information be added to the graphs, as you hold your finger on the graph, see example below This would help us to determi…
One of my smart thermostats goes offline and then reconnects some time later. Would adding a wireless thermostat help with the stability of the connection?
Hello, yesterday I bought the Tado system, connected it, installed the applications, everything worked today, I can't access the applications, when logging in it shows an error, please help, thank you…
I set it all up last Tuesday and everything worked immediately. The internet connection took a matter of seconds. Everything was fine for about 30 hours, then the Bridge connection was lost. Despite a…
I've replaced a Drayton RTC thermostat with with a wired tado, this connected to. Baxi combi boiler. I set the boiler heating to constant as per instructions but now the heating is permanently on, the…
I have three wireless sensors, and three radiator thermostats. Currently, each of the main rooms is my house has one of each (I.e. one sensor and one thermostat). When my house gets cold, I’d like to …
If a Manual session is set and everything was set to off previously then at the end of the Manual session then it should all switch back to being off rather than switching to Smart Schedule. This curr…
Hello all! I Hope you’re doing great today. I have a little question, I’m trying to install the wireless smart thermostat. But sadly I cannot find my heating system in the model selection for the rece…
I've got 7 SRTs and 5 are on firmware 95.1 (have been at that version for ages). Two have just updated to firmware 204.1! Anyone else seen this large jump in firmware revisions?
I fitted a TADO wireless starter kit & it is now working well so I thought that I would add some TRVs. Having installed 3 of them I am puzzled that the temp shows what is selected on the trvs and in t…
I've had Tado for about a year and a half. Mostly it's been good but there are two glaring problems that we haven't been able to fix. When the programs run automatically, often my boiler gets a fault …
Hi One issue is that when the geofencing controls the hot water, and you are out for the day and your scheduled timings are not done, you come home to no hot water :( It would be great if there can be…
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining h…
Does anyone know what to do when Tado misidentifies home? It thinks my home is plum in the centre of a golf course about 35 miles from where Iactuallyl ive. I only noticed recently, although it explai…
Hi, I have a mix of TRVs which were easy to set up, except for the Drayton TRV3. The Tado info list said I’d need to get a Terrier AD3 635111 adaptor to connect it, however I can’t seem to locate this…
Hey folks, I've noticed that after a couple of thermostats have run low on battery juice, I've replaced them only for the low battery warning to remain on the app. Is there any way of resetting this a…
I have received the following from tadoº support: "Hello, Thank you for your patience. Our developers have fixed this issue. If the problem persists, please contact us. Kind regards, Akhilesh www.tado…
Hi all, My house is a system boiler with three channels (Hot Water, Central Heat 1, Central Heating 2) and therefore two wired thermostats. If I want Tado to be able to control HW, CH1, CH2 independen…
We have new room thermostats from Hetta (they are not smart but are digital). We suffer with lots of power cuts here. The Hetta digital room thermostats don't automatically switch back on when the pow…
