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Totally Unprofessional Service
Well my system is now completely offline. Tried to get help via the Live Chat. That took 26 hours to get a response, to be told that the devices were offline and they had fallen in fall back mode. The website and app could see all the devices, they even responded to the blink display command. So it looks like a stock…
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Allow naming of smart radiator thermostat
It would be really good if I could assign names to all of my smart thermostats. It would make it so much easier to identify which one needs its batteries changed.
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Wired TADO v3 Thermostat with Daikin D2C series?
Hello, I have just mounted a brand new gas heater and wired two wires as instructed. However the heater doesn't seem to care about the thermostat at all. How can I check the details of the expected OpenTherm communication? Are there any logs anywhere? Any debug mode? Thank You
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Central Heating Not Switching On
Hi there, at the weekend I installed a Tado V3+ Wireless Heating and Hot Water Smart Thermostat starter kit. This was to replace a Siemens RWB9 controller and wired thermostat. The installation was fine with the Thermostat connecting to the receiver. The boiler came on when I activated the hot water manually but would not…
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Struggling with CH control
Hi All Hoping someone can give me suggestions as I'm struggling to figure this out! I have emailed tado but no reply as yet... I have a Worcester Bosch greenstar Ri, I've installed the wireless thermostat with hot water control. I've followed the instructions in the app and think I have wired it up correctly. I've tried…
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Simple UI improvements
Great system, nice app. Here are my suggestions on how you could improve the user interface (UI) in the mobile app for better usability and utility. In order of impact to the experience: Show humidity readings for each room on the Home view tiles - this would give more utility than the current solution - having to tap down…
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Adjust humidity readings (Humidity offset)
Graag een optie om een offset mee te geven aan de luchtvochtigheid. Zelfde optie zoals bij de temperatuur
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What are the best trv bodies to replace my manual valves with before fitting tado thermostats?
What are the best trv bodies to replace my manual valves with before fitting tado smart radiator thermostats? Furthermore, I currently have manual peglar terriers, that are fitted very close to the radiators. there isnt enough room for a trv on some of them, so I assume it may require extra plumbing or a horizontal fit…
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Location of main sensor
Hi I have installed Tado with rad controls on all rads except- one hall rad ( constant to protect the system) and 4 bathrooms / en-suite. Everything seemed ok until our main living room wasn’t heating to a comfortable level. There are two rads with Tado valves set to 25!! but it feels like 18. The main wireless sensor is…
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Individual Radiator TRV Control
It would be extremely useful if there was a way to set individual radiator smart thermostats to away or home mode. There are times when out of the house and others are still in but will only use certain rooms but if they are on app the whole house will be regarded as "at home" under the geo fencing rule. Also when kids are…
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2 nd Receiver and Thermostat
Hi Guys. I have a starter kit operating my house radiators and hot water with the thermostat sat on the middle floor of a three story house. How ever on the ground the floor I have underfloor heating which is currently controlled on a wireless honeywell system. I would like to get another Tado kit and control the…
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Smart AC control to activate AC based on room temperature
Given the user is deleted I will restart the thread. The Original suggestion: "Currently the Smart AC control turns on the AC unit at the start of a time block, regardless of the temperature. In my opinion that's a major flaw, because most (all?) home AC units still run their fan even if the room temperature is below the…
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Does Tado work properly?
This room is calling for heat: Yet, when I look at the UFH actuators they are closed and there is no flow. Check the Wireless extension box and that's calling for heat. HP is on... Which might be because another room is calling for heat. Everything must be wired properly as the actuators open. I just don't understand why…
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Wolseley trv
Are Wolseley trvs compatible with the tado smart radiator thermostats?
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Question regarding Time Zone
I am quite new with Tado, installed in the last weeks about 11 TRV in my house. The biggest issue I am facing is the possibility to save presets\scenario... instead of manually changing every day the scheduling. This is really a nightmare. Anyway... in my apartment the boiler starts at 05:30 AM and so all the TRV are…
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Hurricane Diesel Boiler - Boiler not turning off/on
Hello all, any help on how to get my expected behaviour would be greatly appreciated. Many thanks in advance! Bolier Bolier: http://www.calcuttboats.com/hurricane.html Boiler Manual: http://www.calcuttboats.com/Hurricane%20SCH25%20Manual.pdf Description The heater is controlled by domestic hot water. The water is heated…
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Trv/thermostat assigned to user
Hi, It would be a good feature to be asked to assign certain trv/thermostat to hinge and away assist, e.g. my office only needs to be warned when I'm home.
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What an idiot!
I've bought a starter kit with smart room thermostat and bridge (successfully fitted) and some radiator thermostats. Being an idiot I didn't check that my existing thermostatic radiator valves were compatible with the tado ones and they're not - they're Pegler Mistral II. Will I need to have these replaced before I can…
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Why Does Tado Insist On A Room Thermostat?
In my previous house I installed the Drayton Wiser Smart system. Each smart TRV could demand heat from the boiler when necessary so we had no need for a wall thermostat. This setup worked fantastically. Not sure how accurate the thermostats in the Wiser and Tado TRVs are but the Wiser ones were good enough to keep the…
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How to join a tado home
I have invited others to join my tado home using tado app but how do they accept and gain access?
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Multiple heating profiles
Hi, Is there a setting for a smart trv to turn on e.g. a smart trv that is in a hallway to turn on when the living room turns on but also have it's own trv to control individually?
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Baxi error E87
Has anybody come across this type of fault. I have a Baxi combi 836 (not combi 2) which was wired to a Tado thermostat controller (opentherm and relay) to enable me to switch from opentherm to relay and vice versa, incase of any communication problems. I have always used opentherm but would like to have a Baxi wall mounted…
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Does Tado Support Exist?
I started a support chat with Tado on Friday morning but they stopped communicating Friday afternoon and I've had no response to my chasers this morning. I've explained that heating is crucial as I have a disabled person in my household and they don't seem to care. I've ended up buying new components to replace the ones…
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Hot water but no heating
I installed a Wireless starter kit last night however, we only have hot water and no central heating I followed the instructions from the Tado app for the install. I bridged the connections where the old thermostat was removed. The only way I could get the heating to work was to reinstall the old thermostat. Old System:…
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Wi-fi extender to enable Tado Bridge move
I'm getting a few fairly regular dropouts from a couple of Tado smart radiator valves and need to move the Tado Bridge from its current very much less than optimum location to a more central room without Ethernet. Can anyone suggest such a repeater? Is that a sensible solution? My router is a Fritz!Box and I'm building a…
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13 rooms and 15 Smart Radiator Valves: what to do?
I'm new to Tado and, despite searching, I've been unable to get an answer on how to set up 13 rooms and 15 valves. I currently have two valves in the same room as the Wireless Thermostat, two in the dining room on a Wireless Temperature Sensor, two in a work room on a second Wireless Temperature Sensor and the other `nine…
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Two zones. One trying to control both??
Set up before Tado: main house wireless sensor controlling radiators, wired sensor controlling underfloor heating in extension. Both zones worked independent of each other. Now: Tado wireless main kit for main house and Tado wired extension kit for extension underfloor heating. Wireless sensor controls the house radiators…
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Colour indications on Graph
Hi Can anyone explain the colour indication bar underneath the Tado Graph. I think I know some of them: Green- away mode Orange - thermostat heating up Grey/blue- thermostat at a basic temperature There are some colours that have come on recently that I don’t know. Dark blue - Light Grey Many thanks for any help
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New Tado Installation - Heating not working
Hi Just installed my new Tado Wireless Thermostat Starter Kit plus 4 Smart TRVs. The hot water is working but the radiators won't heat up. In the app, everything appears to be working fine but we have no heating. There are a few radiators without the Tado TRVs and these won't work either. I'm attaching a picture of the…